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John's Pass Hotel的評分

2.5 out of 5
John's Pass Hotel
12854 Johns Wy, Madeira Beach, FL

評論

8.2

非常好

10 分，有夠讚；76 則評論中有 40 則" "
8 分，不錯哦；76 則評論中有 15 則" "
6 分，一般般；76 則評論中有 12 則" "
4 分，不太好；76 則評論中有 6 則" "
2 分，很糟糕；76 則評論中有 3 則" "

8.8/10

整潔度

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

James

喜歡：住宿環境和硬體
於 2024 年 5 月住了 2 晚
Front Desk 於 2024年5月16日回覆
Hi James,Thank you for your review. We appreciate the feedback.Sincerely,

6/10 一般般

Bernd-Andre，Hamburg

情侶出遊, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Mehrere Zimmer nebeneinander mit einem Außengang. Bei Ankunft etwas Probleme gehabt um an den Code zu kommen für die Parkgarage und das Zimmer. Sollte per Email kommen. Kam aber nicht. Deswegen angerufen und mit einer sehr freundlichen Dame gesprochen. Zimmer sauber und schön. TV funktonierte nicht. Dusche hatte keinen Wasserdruck. Housekeeping kommt nur zum kontrollieren und macht in der Zeit nicht sauber. Ich würde das Zimmer max für 4 Tage empfehlen. Danach hat man einen Sandkasten, da man den Strand vor der Tür hat.
於 2024 年 5 月住了 4 晚
Front Desk 於 2024年5月17日回覆
Hello Bernd-Andre, We appreciate the feedback!! thank you.

2/10 很糟糕

Kim，Oxford

於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月9日回覆
Thank you for the review

10/10 有夠讚

Leah

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location 👌 👏
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年5月6日回覆
Hello Leah,Thank you for the review.

6/10 一般般

Damien

不喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年5月6日回覆
Hello Damien,Thank you for your review.

4/10 不太好

jessica

不喜歡：整潔度
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月29日回覆
Hello Jessica, Thank you for the review!!

2/10 很糟糕

wanda

不喜歡：整潔度和住宿環境和硬體
We arrived at place which is very hard to find, did not have a password to enter rooms. Or did not have no room, after 45 minutes of trying with us unless machine's, we went and booked another room.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月6日回覆
Hello Wanda,Thank you for your review and we appreciate the feedback.

10/10 有夠讚

jeanette

喜歡：整潔度、設施服務和住宿環境和硬體
Great location
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月29日回覆
Hello Jeanette, We appreciate the feedback. Thank you for the review!!

10/10 有夠讚

Michelle

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
We found this gem our second time to Madeira Beach and fell in love. It’s not right on the beach but it is within a 2 minute walk and has views of the bay. It is our go to every time we book a trip. Love it! Everything, including dolphins, are right at your doorstep!
於 2024 年 3 月住了 3 晚
JPH Front Desk 於 2024年4月13日回覆
Hello Michelle, We appreciate the feedback. Thank you for the review.

8/10 不錯哦

Kathleen

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location, many restaurants
於 2024 年 3 月住了 6 晚
Front Desk 於 2024年4月4日回覆
Hello Kathleen, We appreciate the feedback thank you.

10/10 有夠讚

Amanda Renee

喜歡：住宿環境和硬體
於 2024 年 3 月住了 5 晚
Front Desk 於 2024年4月4日回覆
Hello Amanda, Thank you for the review.

6/10 一般般

Todd

家庭旅遊
喜歡：整潔度
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年3月21日回覆
Thank you for staying with us

4/10 不太好

Joyce

情侶出遊
喜歡：整潔度和設施服務
It was very confusing to find the actual room. There was not very good signage. Parking was confusing to navigate from the car to the room. The TV was difficult to navigate channels. The shower does not have any safety bars. There was too much white light in the room. The lamps were never completely off, there was always a dim light from each bedside lamp. There were 3 colored lights on the ceiling over one side of the bed. The thermostat was always lit up as well as the wall air condition unit. I did not see the voicemail offering the phone # for assistance. Something should be posted in the room regarding 24 hour assistance. None of the elevators were working for the duration of our stay which was most inconvenient when carrying luggage and packages.
於 2024 年 3 月住了 2 晚
JPH Front Desk 於 2024年3月21日回覆
Hello joyce, Thank you for your feedback. Your safety and comfort are top priorities. Assistance is available 24/7.

10/10 有夠讚

David Michael，Cottage Grove

於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月4日回覆
Thank you for the review!!!

10/10 有夠讚

jeanette

喜歡：整潔度、設施服務和住宿環境和硬體
Water ptessure in shower was low besides that everything was great
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月14日回覆
Hello Jeanette, We appreciate the feedback, thank you for the review.

10/10 有夠讚

Anthony

喜歡：整潔度、設施服務和住宿環境和硬體
Great location!
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月6日回覆
Thank you for staying with us, we are glad you enjoyed your stay.

6/10 一般般

Jonathan

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
We stayed for six nights. Room was very basic and it was a very loud location, trucks and people and public restroom below people congregating and hanging out talking very loud. Complained to management about a loud banging every hour all night long, Nothing was ever done about it. People walking around outside at night while I was inside room peeking in the window.
於 2024 年 2 月住了 6 晚
Front Desk 於 2024年3月3日回覆
Thank you for the review. We appreciate the feedback.

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度和住宿環境和硬體
We enjoyed our stay thoroughly! Easy check in process and the unit and location are amazing! We will definitely be back.
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年3月3日回覆
Delighted you loved it! Can't wait to welcome you back soon!

6/10 一般般

KATIE

Property was great but check-in was terrible. Never received information on how to check in. Busy signal when I called. Ran into others staying there as I walked the block and they also never received an email for checking in. Loud at times from people on the street. Overall I was pleased with the stay after the long stress of check-in.
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年3月3日回覆
Apologies for the check-in troubles. We'll ensure smoother communication in the future. Glad you enjoyed your stay!

8/10 不錯哦

Kim

喜歡：住宿環境和硬體
於 2024 年 2 月住了 1 晚
JPH Front Desk 於 2024年2月22日回覆
Hello Kim, Thank you for the review.

4/10 不太好

GRACE

情侶出遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
The picture is deceiving. The "hotel" sits above stores (one being "Big Dick's Sallty Seaman"). GPS took us to the address but we had no idea where the hotel was. A salesgirl pointed up. A waiter from Bubba Gump's said we should have received an email with details. We called the only number he had and were told we'd get a call back in 15 minutes. There is NO LOBBY/FRONT DESK!! It took several attempts for us to get back to the man in charge. Terrible connection! Finally got a code for the room (2 flights above the parking garage) and a code for the garage. Next day couldn't get out of the garage. Had to get a new code. That night wanted a couple of extra towels and hot cups. Was told they would arrive in the morning and man hung up on me. Water pressure was awful. Only flushed toilet in middle of night as it appeared stronger. Next morning there was water all over the bathroom floor as something broke off in the tank. Except for the room being clean (Thank God) and the proximity to the wedding we were attending, my rating would be -0- or lower. If you are looking for a regular hotel experience, this is not the place for you and.....................the price was no bargain either!!!!!!
於 2024 年 1 月住了 3 晚
JP Front Desk 於 2024年2月19日回覆
Hello Grace, We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We regret that the directions and check-in process were not clearly communicated, and we understand the frustration caused by the issues with the towels, water pressure, and parking garage. We are addressing these matters to ensure they do not happen again. Your feedback is invaluable in helping us improve our service. We hope to have the opportunity to provide you with a much better experience in the future.

10/10 有夠讚

beth

家庭旅遊
喜歡：整潔度和客房舒適度
Loved convenience of checking in and proximity to every thing. Took moment to figure out parking but once we did we had awesome time. Will come back.
於 2024 年 2 月住了 3 晚
Front Desk 於 2024年2月17日回覆
Hello Beth, we appreciate the feedback, Thank you.

10/10 有夠讚

Richard

團體旅遊
喜歡：整潔度和住宿環境和硬體
Perfect location if you’re not looking for a pool. Beach is across the street and plenty of excellent food options on the boardwalk.
於 2024 年 2 月住了 2 晚
JPH Front Desk 於 2024年2月17日回覆
Hello richard, Thank you for the review.

6/10 一般般

Tori

於 2024 年 2 月住了 4 晚
JP Front Desk 於 2024年2月17日回覆
Hello Tori, thank you for the review.

10/10 有夠讚

Julie

團體旅遊
喜歡：整潔度和住宿環境和硬體
Very nice and clean. Great location.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月17日回覆
Hello Julie, we appreciate the feedback.

4/10 不太好

Elizabeth

不喜歡：住宿環境和硬體
My water didn’t work one night and the fridge stopped working so all my food went bad.
於 2024 年 2 月住了 2 晚
JP Front Desk 於 2024年2月18日回覆
Hello Elizabeth, thank you for the review, and we are sorry about the inconvenience you had during your stay.

10/10 有夠讚

Joel

情侶出遊
Everything was good.
於 2024 年 1 月住了 2 晚
JPH Front Desk 於 2024年2月8日回覆
Hello Joel, thank you for the review.

8/10 不錯哦

Stephan，Blainville

Nice
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年2月8日回覆
Hello Stephan, we appreciate the feedback.

6/10 一般般

Teri

喜歡：整潔度
不喜歡：客房舒適度
Brrrr
Perfect location! We love John's Pass and were looking forward to our stay. Unfortunately, it was during the recent cold weather and it was so cold in the room that we had to be covered up in bed when in the room. Floor was freezing! Thermostat was locked at max of 63. When we asked we were told that it couldn't go higher. So disappointed. Bed was comfortable. I don't know if there is a locked temp for AC so not sure how comfortable the room would be in hot weather.
於 2024 年 1 月住了 2 晚
JPH Front Desk 於 2024年2月18日回覆
Hello Teri, we appreciate the feedback, and sorry about the inconvenience you had during your stay. We will look into fixing the issues you had. Hope you had a wonderful stay aside from that and plan on visiting us again!

10/10 有夠讚

Joseph

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Was perfect. Nice location.
於 2024 年 1 月住了 2 晚
JP Front Desk 於 2024年2月8日回覆
Hello Joseph, thank you for the review.

10/10 有夠讚

Deborah

喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
JPH Front Desk 於 2024年2月8日回覆
Hello Deborah, We appreciate the review, glad to see you enjoyed your stay with us.

10/10 有夠讚

Thomas

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
nice place
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年2月8日回覆
Hello Thomas, Thank you for the review.

6/10 一般般

anna

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice place, convenient to everything Wi-Fi and parking good and part of cost. Noisy, check in was by phone Not aware where it was, nor needing Codes to check in and for parking TV did not work No security, had someone on the Balcony trying to be a D J with loud music
於 2023 年 12 月住了 2 晚
JPH Front Desk 於 2024年2月8日回覆
Hello Anna, sorry to hear about the dj. We appreciate the feedback.

8/10 不錯哦

Will

情侶出遊
喜歡：整潔度和設施服務
there was a loud clanking sound about every 5 minutes
於 2023 年 12 月住了 3 晚
Front Desk 於 2024年2月8日回覆
Hello Will, thank you for your review.

10/10 有夠讚

Brian

喜歡：整潔度和客房舒適度
Loved It
We loved staying here. Its super clean and perfect for location. The only thing i wouldve liked to see is to having black out curtains instead of a shade. The bigger gaps between the shade and window left an area where people walking past your room could view in. I would also have to say that the shower was the BEST ive ever seen in a hotel. It was gorgeous and huge and with it being all glass, it was spotless! It also had great water pressure. Communication was great too! Keep in mind though, you will not receive an email 24hrs in advance for checking in like it says online. You receive it when your room becomes available. My spouse and I were very pleased with this stay and if we ever get this way again, we will be sure to book here again!
於 2023 年 12 月住了 1 晚
Front Desk 於 2023年12月24日回覆
Hi Brian,Thank you for your review. We appreciate the feedback.Sincerely,

6/10 一般般

Mel

商務旅客
於 2023 年 12 月住了 1 晚
Front Desk 於 2023年12月24日回覆
Hi Mel,Thank you for your review. We appreciate the feedback.Sincerely,

10/10 有夠讚

Kip，NISSWA

情侶出遊
Interesting property. No on sight management. You are suppose to get a confirmation with a parking garage and room code. We did not receive and had to call. Fantastic location for water sports, fishing and shopping.
於 2023 年 12 月住了 2 晚
Front Desk 於 2023年12月24日回覆
Hi Kip,Thank you for your review. We appreciate the feedback.Sincerely,

6/10 一般般

Jonathan

喜歡：整潔度和客房舒適度
My biggest gripe was that my checkout time was at 11am. When I left the parking garage designated for the hotel at 7am for breakfast, the garage pass already expired. That meant I couldn't get back in to pack also. Just a heads up, this hotel has no front desk. It's all handled electronically.
於 2023 年 11 月住了 2 晚
Front Desk 於 2023年12月24日回覆
Hi Jonathan,Thank you for your review. We appreciate the feedback.Sincerely,

4/10 不太好

KIMBERLY

不喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Front Desk 於 2023年12月24日回覆
Hi Kimberly,Thank you for your review. We appreciate the feedback.Sincerely,

6/10 一般般

Jeremy

喜歡：整潔度和住宿環境和硬體
There is no front desk to check in, and there is no signage to show or even explain how to get in. So go to the parking garage where the robot lets you in and then you help yourself to room. I’m a bit disappointed in the fact that there is no hospitality left in the hospitality industry. Otherwise the place itself was a nice place to stay.
於 2023 年 12 月住了 1 晚
Front Desk 於 2023年12月24日回覆
Hi Jeremy,Thank you for your review. We appreciate the feedback.Sincerely,

10/10 有夠讚

Jeff

喜歡：整潔度和住宿環境和硬體
Very clean
於 2023 年 11 月住了 1 晚
Front Desk 於 2023年12月4日回覆
Thank you for your review, we hope to see you again.

8/10 不錯哦

Kevin

情侶出遊
喜歡：整潔度
A bit to noisy in the morning with trucks
於 2023 年 11 月住了 3 晚
Front Desk 於 2023年11月25日回覆
Thank you for your review, sorry for the noise.

10/10 有夠讚

Anthony

情侶出遊, 家庭旅遊
喜歡：整潔度和住宿環境和硬體
Excellent, can’t wait to get back there…
於 2023 年 11 月住了 2 晚
Front Desk 於 2023年11月25日回覆
Thank you for your review and we can't wait to see you again!

6/10 一般般

THOMAS

情侶出遊
喜歡：整潔度和住宿環境和硬體
Virtual checkin did not work. Had to call. Clean but weird noises from attached parking garage. Noises kept me awake all night.
於 2023 年 11 月住了 1 晚
Front Desk 於 2023年11月21日回覆
Hi Thomas,Thank you for your review. We appreciate the feedback.Sincerely,

10/10 有夠讚

Danny

於 2023 年 11 月住了 3 晚
Front Desk 於 2023年11月20日回覆
Thank you for your review.

10/10 有夠讚

Candice

喜歡：整潔度和客房舒適度
Great location. Loved boutique feel of room. Free parking was a plus.
於 2023 年 11 月住了 1 晚
Front Desk 於 2023年11月20日回覆
Thank you for your review!

8/10 不錯哦

Deborah

喜歡：整潔度和客房舒適度
Good location
Location and price were excellent! Beding and bathroom were great. TV and coffee pot didn’t work.
於 2023 年 11 月住了 1 晚
Front Desk 於 2023年11月11日回覆
Thank you for your feedback we will look into fixing the issues you had. Hope you had a wonderful stay aside from that and plan on visiting us again!

10/10 有夠讚

Frank

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
No need to drive everything in walking distance.
於 2023 年 11 月住了 1 晚
JP Front Desk 於 2023年11月4日回覆
Thank you for the review, Frank. We're glad you enjoyed your stay with us at the John's Pass Hotel. :)

10/10 有夠讚

Desiree

於 2023 年 10 月住了 1 晚
Front Desk 於 2023年11月25日回覆
Thank you for your review.

10/10 有夠讚

Jimmy

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Easy check in
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年11月3日回覆
Thank you for your review, we look forward to a future stay with us.