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聖彼得堡 - 馬德拉海灘智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
聖彼得堡 - 馬德拉海灘智選假日套房飯店 - IHG 旗下飯店
4816 100th Way North, St. Petersburg, FL

評論

9.2

太棒了

10 分，有夠讚；1357 則評論中有 950 則" "
8 分，不錯哦；1357 則評論中有 265 則" "
6 分，一般般；1357 則評論中有 64 則" "
4 分，不太好；1357 則評論中有 37 則" "
2 分，很糟糕；1357 則評論中有 41 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

2/10 很糟糕

julian

First day of check in we go inside room and there was another person inside, we go downstairs guy at the front desk doesnt even apologize like if its something normal, also tv did not work during our stay.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Julie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and staff. Very quiet and close To everything I needed. Check in and check out easy breezy!
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月21日回覆
Julie, thank you for taking the time to share your kind words. I'm thrilled to hear you found our location convenient and check in/out easy breezy. We hope to see you again in the future.

10/10 有夠讚

Artik

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great service and transportation to the beach .loved the breakfast
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月21日回覆
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and transportation to the beach. Providing a seamless and enjoyable experience for our guests is always our top priority. We're also delighted that you loved the breakfast! We strive to offer delicious and satisfying options to start your day right. Your feedback is truly appreciated, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 有夠讚

Marisa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月21日回覆
Thank you!

10/10 有夠讚

Sonia

喜歡：整潔度、員工素質和住宿環境和硬體
My family and I enjoy mother's day all together.
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月16日回覆
Sonia, thank you so much for taking the time to share your review. I'm so glad you all were able to spend Mother's Day together and thank you for choosing us to do so!

10/10 有夠讚

Julio E Santiago

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月16日回覆
Thank you!

10/10 有夠讚

Jamilette Hance

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月16日回覆
Thank you!

10/10 有夠讚

franklin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location very clean .
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月16日回覆
Thank you, Franklin! We hope to see you again in the future!

10/10 有夠讚

Darren

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, great amenities and close to everything
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月16日回覆
Thank you, Darren! We're glad you found our location convenient. Feel free to use our complimentary shuttle next time you visit!

8/10 不錯哦

Ed

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Get some strong coffee for guests bkfst
於 2024 年 5 月住了 7 晚
General Manager 於 2024年5月16日回覆
Thank you for your feedback, Ed! We will definitely look into this. Safe travels.

8/10 不錯哦

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really appreciated the complimentary breakfast. Nice clean comfortable room for us to enjoy the stay.
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月16日回覆
Robert, thank you for taking the time to share your feedback! We're thrilled you enjoyed our breakfast and hope to see you again in the future.

10/10 有夠讚

JULIE

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and close to the beach.
於 2024 年 4 月住了 2 晚
Management 於 2024年5月10日回覆
Thank you for the feedback Julie, we appreciate 5 stars!!

10/10 有夠讚

Jason，Tucker

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月16日回覆
Thank you!

10/10 有夠讚

marilene

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very special
於 2024 年 5 月住了 3 晚
Management 於 2024年5月9日回覆
Thank you for the 5 star review!

8/10 不錯哦

Claude

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It is a good location for us to stay while visiting our daughter. Time to replace or revamp the chairs in the breakfast area. room needed a coffee table.
於 2024 年 5 月住了 2 晚
Management 於 2024年5月10日回覆
Thank you for the review Claude, we appreciate your feedback! Feedback such as yours is very important to us since it helps us make changes and improve areas that need improvement. Also, I wanted to let you know that we do have suites that are bigger rooms and have coffee tables as well as sofas. Thank you for staying with us and we hope to welcome you again in future!

10/10 有夠讚

Ilya

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Management 於 2024年5月6日回覆
Thank you for the 5 star review!

10/10 有夠讚

Annie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked everything ♥️
於 2024 年 5 月住了 1 晚
Management 於 2024年5月6日回覆
Thank you for the 5 star review Annie, we appreciate your feedback!

10/10 有夠讚

Jose Luis

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Property was well kept. Very convenient to attractions.
於 2024 年 5 月住了 2 晚
Management 於 2024年5月6日回覆
Thank you for the 5 star review Jose, we appreciate your feedback and hope to welcome you again!

8/10 不錯哦

Bradley

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay other than the mattress being uncomfortable
於 2024 年 3 月住了 4 晚
Management 於 2024年5月6日回覆
Thank you for the feedback Bradley, I'm glad to know that overall you enjoyed staying with us. We wanted to apologize for the issue you encountered, we just recently got all brand new high quality mattresses in all our rooms. By any chance did you report it to our front desk? If so, was anything done to make your stay more comfortable? Feel free to reach us directly.

10/10 有夠讚

Federico

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Management 於 2024年5月6日回覆
Thank you for the 5 star review!

6/10 一般般

Torry Jacob

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly and attentive. Hotel was clean and comfortable. Only issue we had was we were charged 4 different times over our stay and had $1200 on pending hold on my credit card that wasn’t released until we checked out. I spoke with staff and manager but wasn’t resolved until after we left. If you stay there please keep an eye on your charges.
於 2024 年 4 月住了 8 晚
Management 於 2024年5月6日回覆
Thank you for the review Torry, please accept our sincere apologies for the issue you encountered during your stay regarding the authorization that was placed on your card. I see that there was some sort of the glitch and I'm glad to know that it was corrected. Thank you for staying with us and I hope to welcome you again in future and show you that unsatisfactory stay was a one time exception.

10/10 有夠讚

Jasmine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Management 於 2024年5月6日回覆
Thank you for the 5 star review!

10/10 有夠讚

Peggy

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great stay. Easy check in. Clean great breakfast. Employee Luke stood out as he was great polite and professional.
於 2024 年 5 月住了 2 晚
Management 於 2024年5月4日回覆
Thank you for the amazing feedback Peggy, I will make sure to share your kind words with Luke, I'm sure he'll be thrilled!

10/10 有夠讚

Carey

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, updated, comfortable beds, great linens Fabulous staff
於 2024 年 4 月住了 1 晚
Management 於 2024年5月4日回覆
Thank you for the 5 star review Carey, we appreciate your feedback and hope to welcome you again in future!

10/10 有夠讚

Hadley，Brooklyn

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super clean and staff is amazing
於 2024 年 4 月住了 11 晚
Management 於 2024年5月4日回覆
Thank you for the positive feedback Hadley, we appreciate 5 star review!

10/10 有夠讚

SHARON，eastampton

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is clean and staff friendly. Hotel was not to far from beaches about 10 minutes. Beds were comfortable and adequate places to put suitcases and other items
於 2024 年 4 月住了 2 晚
Management 於 2024年5月4日回覆
Thank you for the 5 star review Sharon, we appreciate your feedback!!

10/10 有夠讚

Karen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was wonderful, Emily was extremely helpful and friendly. The room was clean, the breakfast was great. We especially liked that there was free shuttle service to and from the beaches and John's Pass.
於 2024 年 4 月住了 1 晚
Management 於 2024年5月4日回覆
Thank you for the amazing feedback Karen, i will make sure to share it with Emily, I'm sure she'll be happy to know that you enjoyed staying with us! We hope to welcome you back again.

10/10 有夠讚

Nathaniel

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location not too far from multiple beachs
於 2024 年 4 月住了 3 晚
Management 於 2024年5月4日回覆
Thank you for the 5 star review! We appreciate your feedback

10/10 有夠讚

Richard

於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月21日回覆
Thank you!

10/10 有夠讚

Kimberly

喜歡：整潔度和員工素質
Had a really nice time abd the breakfast was great
於 2024 年 3 月住了 3 晚
Management 於 2024年4月29日回覆
Thank you for the 5 star review Kimberly!

10/10 有夠讚

WILLIAM

於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月21日回覆
Thank you!

10/10 有夠讚

Yaneiry

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a great stay and breakfast was fantastic. Nice variety.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月29日回覆
Thank you for the amazing feedback!!!

6/10 一般般

Crystal

喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
The only complaint I have is this hotel didn’t put ventilation in their bathrooms so everything was rusty. It would have kept these bathrooms so much nicer.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月29日回覆
Thank you for the review Crystal, our bathrooms ventilation system has constant air flow that may not be noticeable by the sound since it is very quiet. By any chance did you report the issue to our front desk? If so, did our maintenance come take a look? Thank you for bringing this to our attention, we appreciate your feedback.

10/10 有夠讚

Ruthy M Watson

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed my stay at this property. The room was clean, the bed was so comfortable and the linens were awesome. The staff was so accommodating and responsive to our needs and questions. Smiles and happiness all around. They even remembered my name whenever I went to the desk. The shuttle to the beach areas was convenient and timely. My family was there for a memorial service, and the staff even expressed their condolences. I am really looking forward to visiting this property again under different circumstances and for a longer stay. Thank you so much "Emily" and the rest of the staff at this Holiday Inn. Ruthy Watson
於 2024 年 4 月住了 2 晚
Management 於 2024年4月29日回覆
Thank you for leaving us such a great review Ruthy, we are thrilled to know that you enjoyed staying with us. I will make sure to share your kind words with Emily and rest of our team. Thank you for the 5 star review!

10/10 有夠讚

Eliberth

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Simplemente exelente
於 2024 年 4 月住了 1 晚
Management 於 2024年4月28日回覆
Thank you for the 5 star review!!!

10/10 有夠讚

Randee

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely PERFECT. Beautiful hotel. I would definitely recommend and will stay here again.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月28日回覆
Thank you for the amazing words Randee, we appreciate 5 star review!

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
Me.gusto de verdad
於 2024 年 4 月住了 1 晚
Management 於 2024年4月26日回覆
Thank you for the 5 star review!

10/10 有夠讚

Laurie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They are always very friendly, rooms are clean. I stay here 2-4 times a year and will continue to.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月24日回覆
Thank you for the review Laurie, we appreciate 5 stars!

10/10 有夠讚

Jacquelyn

於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月16日回覆
Thank you!

8/10 不錯哦

Chelsey

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Management 於 2024年5月4日回覆
Thank you for the review Chelsey, is there any reason why we did not get '5' star rating? Feel free to leave us your feedback!

8/10 不錯哦

Khanh

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Everything is good except for the smell in the room isn't pleasant. Smell like there were pee pee in the room when we just walk in so we had to turn down the AC low and use room spray.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月23日回覆
Thank you for the review, we appreciate your feedback and will make sure to share your comments with our housekeeping team. I'm glad to know that overall you enjoyed staying with us and hope to welcome you again in future!

8/10 不錯哦

Jeane

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time. Let’s start off by saying that we were traveling on a budget and this hotel was perfect. Pros: decent price, free breakfast ( eggs, bacon, sausage, breads, very good coffee, juices, yogurt etc…) quiet, convenient( walking distance to Walmart and Texas Rd house Restaurant. Easy beach drive ( just 8min drive to Madeira beach which was beautiful by the way) or you could use the FREE SHUTTLE services to the beach as well. Very friendly staff, we actually checked in 1.5 hours earlier with no issues. Room services provided every time we needed. Clean, no odors, no mold anywhere, no bugs ever seen in our room, pool clean, jacuzzi available with nice furniture to sit and relax after a beach day… Cons: NONE for us I will absolutely go back and recommend it to friends and family 😊
於 2024 年 4 月住了 6 晚
Management 於 2024年4月23日回覆
Thank you for the amazing review Jeane, we appreciate your feedback! Looks like you enjoyed your time with us, is there any reason we did not get a '5' star review? We always look for ways to improve and feedback would be greatly helpful.

10/10 有夠讚

Douglas

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly. A good place to stay on business
於 2024 年 4 月住了 1 晚
Management 於 2024年4月23日回覆
Thank you for the review Douglas, we appreciate 5 stars!

10/10 有夠讚

LYNN

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful, they always had an answer to any problem I may have had. Property was spotless, service impeccable! Will stay there again.
於 2024 年 4 月住了 5 晚
Management 於 2024年4月23日回覆
Thank you for the amazing review Lynn, we appreciate your kind words and would love to welcome you again in future!

4/10 不太好

Carmen

於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月16日回覆
Thank you!

10/10 有夠讚

Beverly

喜歡：員工素質和住宿環境和硬體
Excellent staff. Jeremy was extremely helpful and Luke was both entertaining and an excellent driver!
於 2024 年 4 月住了 6 晚
Management 於 2024年4月23日回覆
Thank you for the 5 star review Beverly, we appreciate you amazing feedback. I will make sure to share your kind words with Jeremy and Luke!

10/10 有夠讚

Mario

喜歡：整潔度、員工素質和住宿環境和硬體
Staff
於 2024 年 4 月住了 7 晚
Management 於 2024年4月21日回覆
Thank you for the 5 star review!

10/10 有夠讚

Jessica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Every person I came across always had a smile and something pleasant to say. No complaints, will be staying here again next time.
於 2024 年 4 月住了 4 晚
Management 於 2024年4月21日回覆
thank you for the great review Jessica, I'm glad to know that you enjoyed staying with us and hope to welcome you again in future!

8/10 不錯哦

Mariella，Orlando

喜歡：整潔度、員工素質和住宿環境和硬體
Close to shopping
於 2024 年 3 月住了 1 晚
Management 於 2024年4月20日回覆
Thank you for the positive review Mariella, is there any reason why we did not get a '5' star review? Feel free to reach out and share your feedback

8/10 不錯哦

Juan

喜歡：整潔度、員工素質和住宿環境和硬體
Rooms are spacious, nice and clean. Good offer for breakfast. No special view from any side of the Hotel.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月20日回覆
Thank you for the review Juan, we are glad to know that overall you enjoyed staying with us and hope to welcome you again in future!