Well, first I had ordered a balcony suite and I got up to my room and there was no balcony. Then I went to make coffee. I open the Keurig. There was a used K cup in it. The only coffee that was in the room was decaffeinated and nowhere to park but a $50 valet, don’t forget to Tip The pool had an amazing view of graffiti broken windows and abandoned buildings
Sean
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Benjamin
家庭旅遊, 親子旅遊
2024年5月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very nice. The food was good at the bar. The place was very stylish and cool. The bathroom was SUPER nice!!!
Benjamin
於 2024 年 5 月住了 2 晚
4/10 不太好
Courtney
情侶出遊
2024年5月1日
不喜歡:員工素質和住宿環境和硬體
Not impressed. Thought this would be our "splurge" nice hotel to round out our trip to the Bahamas. We had decided to spend the night in STL prior to driving home so were tired from traveling and just wanted some place relaxing and nice. This place was very nice (at one time) but does not appear well maintained as everything has faded with it. The building around this hotel are also not well maintained with lots of graffiti and crumbling bricks. I had reserved a suite with a balcony but were not given a balcony as none were available. It is valet parking only though there is a garage across from the hotel that was okay. We wanted to walk to dinner but the area did not feel very safe with lots of panhandlers. The staff were very polite but obviously overworked or did not care. When I had questions, the phones kept ringing and they kept stopping our conversation to answer and then dismissing me. All of the phones apparently malfunctioned or something and there was an alarm at 6am that woke the entire hotel up. There was an overhead announcement stating that it was a mistake. Never received an apology for that and it made for a tired morning. There were no extra blankets or towels. Looked at the pool but no hot tub. Honestly, I have had much better experiences at less fancy and cheaper hotels. Not worth the money. Do not recommend.
Courtney
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Sydney
情侶出遊
2024年4月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful property I love that they have record players in the room
Sydney
8/10 不錯哦
John
情侶出遊
2024年4月24日
喜歡:整潔度、設施服務和住宿環境和硬體
Loved the hotel atmosphere. The restaurant did not get our food order correct, so left without eating. The breakfast stopped at 10am. The server was great in the evening and tried to make the experience better. Bartender was knowledgeable and pleasant.