The resort is a 5* location, but sadly 2* hotel.
The rooms are basic but ok & clean, the maids do a fabulous job.
There's only really one bar to get really good service from, the one on the beach. Really friendly & professional barman.
Sadly this bar closes at 7pm every night & is a hike from the pool. Not a single glass wash machine on site, hand rinse only in between use from others..
There is another bar thats open from 12noon to 11pm just outside the restaurant, but service is painfully slow & the quality of drinks just isnt anywhere near acceptable. Often untrained bar staff having a go at mixing your drinks, so you'll get a splash of mixer with your glass near full with spirits, making it undrinkable.
You're lucky if you get offered drinks whilst you're on your sunlounger once a day. I dont really want to spend my time on an all inclusive holiday hiking to get drinks.
Likewise food service, hit n miss, due to zero staff training. Usually cold or luke warm food from the buffet, not a single food temp probe in site. In my opinion they shouldn't be serving roast beef still bleeding - a shame as I was looking forward to that.
As others have said, this resort really isnt for anyone that has mobility issues. Its steep, there are plenty of steps, to get to breakfast, lunch or dinner is a 5min hike.
The pool looks fabulous, you get to share it with a family of ducks who all have a daily bath in it & use it as a toilet. Its cleaned once a fortnight!
Could be a fab resor