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"The gardens and pools are beautiful and the beach is very nice with a wonderful view. The staff is quite nice. Before booking. I read reviews stating that the hotel was in dire need of updating. The room was quite comfortable. Simply painting the walls and painting the furniture, and adding a picture or two, would make a huge difference in appearance. That being said, the room and bed were quite comfortable. The location is great and all of the meals we had at the Radisson were tasty and fairly priced. I would stay there again."

"Upon arrival after 3pm we still had to wait for our room. When we finally got in we had no toiletries in the shower It took 2 days to totally fix this problem. The food was average and repetitive at the buffet. The location is nice and the snorkeling very good. Staff was cheerful. Some of the servers were very good other not so much. Beach service faded as the day when on. Not a bad stay but not the level of a Mexican or Dominican resort"

"appliances a bit outdated, "

"Clean rooms, Comfortable beds, air con was lovely, good size fridge for storing drinks/food, good parking, very close to the beach & shopping mall"

"like everything food was good and clean"

"Towels were removed and not replaced. Had to ask for wash cloths and for tea to be replaced daily. Parking is awful, with too tight spaces, no turning radius, poor sight lines, dangerous obstacles and other hazards. I scraped my rental car on low rock at roadside that should have been cut back."

"This was our second stay at the hotel; this time only for one week. The staff, led by Manager Laurance are always very helpful. The food standard in the restaurants has improved and will continue to."

"The property was not prepared for guests. An event was taking place at check-in. I was welcomed to a wedding reception and very loud music. The route to the property was very dangerous - the roads are horrible for driving. The rooms need to be renovated and updated with beds, appliances, and doors. No privacy - while I was contemplating moving to another property two people walked in my room. I don't suggest the Bay House as an option for your stay"

"Great location, cottage had Harbour view. We went to the Cruisers night on Wed which was fantastic - great vibe and service"