3 間餐廳，供應早餐、午餐和晚餐，現代歐洲料理
查看供應情況

皇家遊艇飯店的評分

4 out of 5
皇家遊艇飯店
Weighbridge, St. Helier, Jersey

評論

9.0

太棒了

10 分，有夠讚；1002 則評論中有 589 則" "
8 分，不錯哦；1002 則評論中有 288 則" "
6 分，一般般；1002 則評論中有 80 則" "
4 分，不太好；1002 則評論中有 27 則" "
2 分，很糟糕；1002 則評論中有 18 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

8.8/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

YUEN LING

於 2022 年 12 月住了 1 晚

6/10 一般般

Christopher Charles，Bristol

情侶出遊
Wonderful staff . Hotel rooms could use a refresh
於 2024 年 4 月住了 5 晚

8/10 不錯哦

William，Meols

喜歡：整潔度和員工素質
The position of the hotel is convenient for the shops, the port and the bus station. The standard rooms are extremely 'tight'. There is very little space in the bedroom and a tiny bathroom. No views from the windows. If staying in St Hellier again, I would choose Premier Inn because the rooms are bigger and more 'user friendly'.
於 2024 年 4 月住了 5 晚

4/10 不太好

Tony

不喜歡：整潔度、員工素質和設施服務
There is no mention what so ever when booking that there would be music pounding until 1- 2am from the bar downstairs, if we would have known this we would not have booked this hotel. Arrived on a Wednesday, booked for 5 nights but had to leave on Saturday and cut our trip short as we did not sleep for 3 nights due to the music and noise so we’re exhausted. We booked this trip for my partners 30th birthday and this hotel as it advertises relaxing amenities including a spa, and couple of nice restaurants. It is far from restful. We booked the platinum room and it was filthy, carpet was filthy with some sticky substance on it that kept getting stuck to our feet, hair in the bath, pubes in the sink and the flannels had been used. We politely informed the reception but they did not care. In fact the manager Mr Eric, blamed my girlfriend and said it was her that had used it!! Customer service is terrible and its apparent that all they care about is your money!
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Wing

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Need to keep an eye on the ant issue in the rooms. I think they may have some living in hotel. Other than that the spa is great and good breakfasts. Generally well serviced hotel.
於 2024 年 4 月住了 4 晚

6/10 一般般

BRIDGET JANE

團體旅遊
Great bar both inside and out
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Richard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and really popular place for a drink pre and post dinner.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Pamela

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Julie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Lovely hotel but St Helier is limited in its offerings for holiday makers.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Carla，Springfield

家庭旅遊
喜歡：員工素質和住宿環境和硬體
Great stay very clean and breakfast very appreciated
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Pieter，Chesapeake

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The only problem with this excellent facility is the ongoing pounding noise till late at night from the downstairs music at the bar
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Patricia

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
The aircon in my room was particularly noisy and I woke up numerous times during the night. Turning off the aircon made the room too hot. I was glad to get home for a decent night's sleep. The shower was a bit hit and miss too with tepid one minute and scorching hot the next. Difficult to use the complimentary shampoo as it didn't like to come out of the bottle! I would have like to make use of the Spa and swimming pool but time was not on our side as we were over in Jersey trying to sort out our recently deceased Aunt's estate. Perhaps another time - hopefully there will be a room with decent air conditioning and a not so temperamental shower!
於 2024 年 4 月住了 3 晚
Rianne 於 2024年4月15日回覆
Good afternoon Patricia,Thank you very much for taking the time to share your feedback from your recent stay with us at The Royal Yacht Hotel.Firstly we are sorry to hear that reason for visiting Jersey and The Royal Yacht Hotel and wish to extend our condolences to you and your family.Should you stay wish us again in the future please straight away advise us of any issues you are experiencing and our reception team, who is available 24 hours a day, will be happy to assist in resolving these to ensure you have a comfortable stay with us.In the meantime I wish to once again thank you for your time to write a review and extend my condolences to yourself.Kind regards,Rianne de JongReservations

10/10 有夠讚

Graham

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent hotel, location, room, restaurant, bar, staff very efficient helpful and friendly highly recommend short distance walk to the main high street shop bars and restaurants
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Roy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is in an ideal position for everything. No need for taxis to get anywhere as close to the bus station. The restaurants in the hotel are good but shopping is close to hand and no matter what facilities are used the staff are excellent.
於 2024 年 4 月住了 7 晚

10/10 有夠讚

SANDRA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very close to the bus station, plenty of dining options near by if you didn't want to eat in the hotel. Breakfast was very good and staff very attentive...we will definitely return.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Andrew

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very expensive area with little to do other than some bars and resturants but pretty and very clean. Nothing at all for kids other than the beach
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Viktor

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I wanted to a stay in a full service hotel and we were not disappointed. The room was comfortable and the breakfast service was super.
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Raj

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Great breakfast. Room wasn’t brilliant and quite small. Needed to move room as couldn’t move around bed without hitting my head in eves. Note there is a night club on location and noise could be an issue if room not soundproofed. All in all good but could have been better..
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Chris

喜歡：整潔度和設施服務
Great location on Liberation Square close to restaurants, shops and transport links. Room was good but cleanliness could have been better (staff need to look under furniture) and service generally good although the bouncer on the door when returning from our meal out on Saturday night was rude and wasn’t particularly a great representation of the hotel in general. Would return based on location and facilities.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jason

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

4/10 不太好

Nicholas，Ringwood

商務旅客
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
No hot water. What more can be said - this is the most basic requirement and the hotel failed. Still charged the same money & I won’t be staying again. Very poor.
於 2024 年 3 月住了 1 晚

6/10 一般般

Phill

於 2024 年 3 月住了 1 晚

4/10 不太好

Mark

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Poor experience altogether. Very dated room despite booking a superior room. Only 'allowed' one key card despite multiple travellers. Staff not particularly accomidating to requests.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Kevin George

情侶出遊
喜歡：住宿環境和硬體
不喜歡：員工素質
This would have been a 4/5 star review, however on check out we were accused of taking something from the mini bar, and despite the fact that we told them this was a mistake, we were still charged for it after we left. I had to tone the hotel more than once and was told they needed to investigate before they can issue us with a refund. It’s not about the money but about being treated like a liar over a drink. Shame really as the hotel is lovely otherwise.
Reservations - The Royal Yacht Hotel 於 2024年3月18日回覆
Good afternoon Mr Kevin George, Thank you very much for your feedback through Expedia following your recent stay and departure from The Royal Yacht hotel. Please note that we take extreme care in our customer service and would suggest to email us direct on reservations@theroyalyacht.com We can then investigate the case further Kind regards, Reservations The Royal YachtWeighbridge, St HelierJersey CI JE2 3NFT: +44 01534 720 511E: Reservations@theroyalyacht.comwww.theroyalyacht.com

10/10 有夠讚

catherine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, staff very friendly, excellent breakfast, rooms very clean and nicely decorated
於 2024 年 3 月住了 4 晚

10/10 有夠讚

JULIETTE

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Heather

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic location. Friendly, helpful staff.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Susan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, well-appointed room and bathroom. Staff all very polite and helpful. Spa was great - really enjoyed that, as the weather wasn't very good! Would definitely go back.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Lisa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great facilities, great location, food was really nice breakfast choice was really good too.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Kevin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Michael Erwin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Arguably the best hotel in the area for someone looking to eat, drink and party at night as the hotel has it's own club.
於 2024 年 2 月住了 1 晚

6/10 一般般

Oswald

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I normally like staying at the yatch but the room this time had a very poor bed and was very unconfortable
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Daniel

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had a lovely 4 days at The Royal Yacht hotel, the room was spacious and welcoming, the staff were very helpful and the whole ambiance was good. The spa and gym were excellent and well maintained and much appreciated. The breakfasts were very good with a large range of options, service was fast and efficient and the dining area has very spacious. We only ate lunch there once, in the Grill Bar, and it was an excellent meal. I can thoroughly recommend the hotel and St Helier, it was cheaper to fly to Jersey, have 4 days at The Royal Yacht than to have two nights at a similar hotel in The New Forest!
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Ashley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay in Jersey
This hotel was so nice, even nicer than we expected! The room was beautiful, breakfast was good, and location is perfect. Would stay here again!
於 2024 年 1 月住了 2 晚

8/10 不錯哦

sheena

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
lovely and relaxing stay.
於 2024 年 1 月住了 3 晚

8/10 不錯哦

D L

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
small room
We stayed in the older part of the building and the room was very small and felt like it was on a tilt and made me feel vertigo. room 434. But the hotel is amazing, the bars, food and staff are fantastic, the spa is lovely, everywhere is spotless. Our room was just a bit odd in the walk from the door to the window, felt like it was up hill !! The restaurant was so nice too, lovely veiw.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

DAN

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Luan，Oslo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 7 晚

10/10 有夠讚

Garry

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Great staff, lovely comfortable hotel and the food in the steak house was amazing
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Impressive
Very impressed with hotel
於 2024 年 1 月住了 1 晚

4/10 不太好

真實旅客

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Food poisoning
Food poisoning from the restraunt on the first night. No hot water next day And third day heating not working. Window allows alot of cold air in. Very ill because first night and struggled the rest of the time
於 2024 年 1 月住了 2 晚
Reservations - The Royal Yacht Hotel 於 2024年1月12日回覆
Good afternoon, Thank you very much for your feedback through Hotels.com/Expedia. We take your feedback very serious and would recommend to contact the hotel direct to investigate what happened during your stay. We hope to hear from you. Kind regards, Reservations The Royal Yacht hotel

8/10 不錯哦

Paul

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Jersey Quirky Spa
Great location. Great service. Comfortable and clean. It’s a quirky hotel that leans more modern in a semi-quirky older town. The staff was great. I didn’t partake in any of the spa services. My only knock was that I ended up having to work more than I anticipated, and the internet wasn’t great. Otherwise, it did the trick.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Gloria

於 2023 年 12 月住了 2 晚

10/10 有夠讚

Margaret Celia

情侶出遊
喜歡：設施服務
Just had the most wonderful weekend. Thankyou to all the staff at Royal Yacht…. Perfect
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Jamie

於 2023 年 12 月住了 2 晚

10/10 有夠讚

Terence

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Allyson

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
A little tired- in some areas..
Starting to look a little worn I. The bedrooms.. esp the carpets and chairs. A 4 star I would say it just scrapes too. It was a return stay within a few weeks.. didn’t remember us at all so staff friendly but not attentive…
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Ben

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚