I wished they had more frequent shuttles to grand Anse and also a shuttle to the airport would be good PR. They are very close to the airport.
I stayed for 4 nights and my checkout time was noon (not 11:00). I asked for a late check out for 1pm and was told for 60$ USD I could. I would not pay that for an extra hour so I didn’t do it. I did however notice that at 1 pm the housekeeper was still 3 doors down.
I needed a room change on my second day for multiple reasons and they were fairly good about that. They seamed to need to ensure availability (which is reasonable) and asked me to come back in an hour, which I did, and the room was granted. Once I moved to the new unit, I noticed that almost all the units were empty my entire stay. Strange but I didn’t say anything, just thought it odd.
The staff were ok, hit and miss.
The place is quite colourful and clean. The hot breakfast was quite nice. Entertainment was great at the Dodgy Dock.
I couldn’t get a “hi” out of the Aquanaught staff. I’m a diver and I knew I didn’t want to dive with such unfriendly people so I didn’t interrupt their mood to even ask.
Overall, I’d say 7.5/10