We had to wait until someone got back from a break, or wherever he was to check in, approx 10 minutes. He couldn’t find our reservation and asked for a receipt. Lucky I had it. He was on the brink of rude, which is very unrepresentative of the people of Granada. He then ran off to check a room and didn’t come back for a while. When he did return, I asked for a room upstairs not the one on the ground floor he was putting us in. He then couldn’t run off again, so when we arrived to our room there were 6 cockroaches in the bathtub. I’m assuming he got rid of the ones in the lower room. The room was very run down and in desperate need of an upgrade. There was a dead plant outside our room that was being used as a litter box. The pool was dirty, the bottom covered in leaves. The only reason I booked it was because it was close to the airport on our way out. Had I known that there were many very nice places on the beach that were also only 5 minutes from the airport, I would have booked one of them.