Curtains were broken and wouldn’t close. I came back one evening and my room door was completely open. Told front desk and he asked me who left it open. I told him it must’ve been housekeeping since I was the only occupant and left before housekeeping had been in.
Angela
於 2024 年 6 月住了 5 晚
6/10 一般般
Shawnalee
商務旅客, 家庭旅遊
2024年6月10日
喜歡:員工素質和設施服務
Cheap
Shawnalee
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Hector
2024年6月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Facil acceso
Hector
於 2024 年 6 月住了 1 晚
10/10 有夠讚
WILLIAM
家庭旅遊
2024年6月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was nice and clean. We already booked tge same room for next month. When we are there for our next trip.
WILLIAM
於 2024 年 6 月住了 2 晚
8/10 不錯哦
John
家庭旅遊
2024年6月9日
Super chill, cheap room
John
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Joshua
家庭旅遊
2024年6月8日
不喜歡:整潔度、員工素質和住宿環境和硬體
My name is Joshua Harper. I booked a night through Expedia for the night of June 7-June 8 11:00 am checkout.
Meeting with the front desk we were immediately met with a terrible sarcastic attitude by the lady behind the counter. I’m not one to complain and we were tired and willing to deal with it. It was late.
She was accusing me of potentially stealing from the room, so my info was necessary. I told her I was here to sleep. She responded with “I sure hope so.” This was just a section of the conversation. The entire encounter was bizarre and unwarranted. I run a business in Northern Utah, this is not the attitude I run my business with. If so I wouldn’t get any work.
I would like a chance to share pictures from the room we stayed at.
If it’s necessary I can share the time stamps of each photo showing that they were taken just after receiving our room at the hotel. I hope that this can help you change the way things are done here with customers and the cleaning measures that are taken. Note: Myself and my nephew (who were the only visitors of this room) have short hair. We found many strands of long hair in our room.
I spent just under $100 on this room. I’ve never felt this taken advantage of. There was mucus and snot, dust and hair. Stains and scratches. Punctures in lamps. It was horrible. I would appreciate a refund for this stay.