Checked in late Friday night after a long 3 hour drive. Staff was initially nice, until I returned after a few minutes to say the room we were given smelled like smoke. The door was even opened slightly before we had to shut it using our key card. My daughter said there was a toilet smear which leads me to believe someone used the toilet. So staff said there were full and couldn’t switch rooms. I said you said there were more people waiting to check in ( I could even see behind the desk). She literally just threw the keys cards on the counter upset I was requesting a different room. She said those people picked there room, even though she told me different earlier. She huffed and switching rooms. Then the new room was dirty. At this point I gave up. The hot tub was luke warm, pool area was extremely wet all over floors- appears like a drainage issue, breakfast was practically gone by 7 am and the way the breakfast area is set up is horrible, no room and in everyone’s way. Breakfast staff lady was friendly though. Cereal spinner had only two types of cereal, even though it had spot for 4. Nothing was really restocked except the round eggs and sausage, other items were practically gone and not refilled. Place could use updating and better organized. Fitted bed sheets were put on inside out, which led me to believe they just flip them? Only 3 pillows on each bed. Major issue-no usb plug ins!!! Outlets in room wore out. Would not stay again for the price.