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Mercure St Albans Noke

4.0 star property
Hotel in St Albans with 2 restaurants and bars

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Located near Warner Bros. Studio Tour London, Mercure St Albans Noke offers a warm welcome with its two on-site restaurants and coffee shop/cafe. Unwind in the sauna or steam room, relax by the indoor pool, and enjoy dry cleaning/laundry services for a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Gym

About the neighborhood

Map
Watford Road, St Albans, England, AL2 3DS

Getting around

  • Watford Underground Station - 10 min drive
  • How Wood Station - 19 min walk
  • Heathrow Airport (LHR) - 26 min drive

About this property

Mercure St Albans Noke

Upscale hotel near Warner Bros. Studio Tour London
Consider a stay at Mercure St Albans Noke and take advantage of a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a 24-hour front desk
  • Wedding services, luggage storage, and smoke-free premises
Room features
All 110 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with digital channels
  • Coffee/tea makers, daily housekeeping, and desks

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8.4 out of 10, Very Good, 161 reviews
The price is NT$4,745
NT$5,694 total
includes taxes & fees
Dec 29 - Dec 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 14.95 for adults and GBP 12 to 14.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oak & Avocado Bar
  • The Noke Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 18 2024 to December 17 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 14.95 for adults, and GBP 12 to 14.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Noke Thistle St
Noke Thistle St Albans
Mercure St Albans Noke Hotel
Mercure Noke Hotel
Mercure St Albans Noke
Mercure Noke
Mercure St Albans The Noke
Mercure St Albans Noke Hotel
Mercure St Albans Noke St Albans
Mercure St Albans Noke Hotel St Albans

Frequently asked questions

Does Mercure St Albans Noke have a pool?

Yes, this property has an indoor pool.

Is Mercure St Albans Noke pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure St Albans Noke?

Self parking is free at this property.

What time is check-in at Mercure St Albans Noke?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure St Albans Noke?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure St Albans Noke located?

Located in Chiswell Green, this hotel is 0.6 mi (1 km) from Paintball Bricket Wood and within 3 mi (5 km) of Verulamium Park and St Albans Cathedral. Clock Tower and Verulamium Museum are also within 3 mi (5 km). How Wood Station is 19 minutes by foot and Bricket Wood Station is 29 minutes.

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Reviews

Mercure St Albans Noke Reviews

7.6

Good

8.2

Cleanliness

7.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 112 out of 401 reviews
Rating 8 - Good. 149 out of 401 reviews
Rating 6 - Okay. 89 out of 401 reviews
Rating 4 - Poor. 36 out of 401 reviews
Rating 2 - Terrible. 15 out of 401 reviews

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a pleasant hotel

This place is not ready for the public yet, the room is very dated, the windows are very old and damaged, the carpet was disgusting, the bed sheets were not changed from the previous visit. The shower was not comfortable either. The gym was good, and the staff seemed friendly, but the hotel needs a major uplift to justify the room rates they are charging
Stayed 2 nights in Apr 2021

4/10 Poor

Neil

Disliked: Property conditions & facilities, room comfort
Took 4 room changes to eventually get one which was of a reasonable quality
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good team of staff. Well kept property and rooms. Suites are worth the upgrade.
Stayed 1 night in Dec 2020

4/10 Poor

e

Disliked: Cleanliness, staff & service, property conditions & facilities

A long 18 nights

Unfortunately this is a very tired hotel. The cleanliness was poor and it took me 3 days to get my room cleaned after workmen had been in, leaving dust over my bed and table. I appreciate it was during lockdown but the hotel offered no concessions or help. I had to go out and buy a microwave for my room
Stayed 18 nights in Jan 2021

6/10 Okay

Dieter

Liked: Staff & service
Disliked: Property conditions & facilities

2.5 not 4 Star

For the room only as I had no meals, not 4 star more 2.5 at most. Negative - Tired rooms: carpet looks dirty, crack in sink room 214, 1 bar (zero) phone signal O2 and 3, no socket near bed for phone Plus - Staff amazing, free paking, nice big 40" TV
Stayed 1 night in Dec 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manager helpful

The manager was excellent nothing was to much trouble very friendly the staff in the bar area where lovely will be going back soon
Stayed 1 night in Dec 2020

6/10 Okay

avril

Ideal for what we wanted, close to at Albans town centre for shopping and the snow dome.
Stayed 2 nights in Dec 2020

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Easy to find and access All straightforward no hassle Polite helpful friendly staff Would definitely stay there again
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Average Hotel

Average hotel, some areas looking tired and dated, smelly carpets in corridors
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
WiFi constantly dropping out. Asked for cornflakes and a banana for breakfast, got shredded, no banana.
Stayed 1 night in Nov 2020

6/10 Okay

William

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It was good. The food was good and the rooms were clean but I do feel like the hotel has an old-fashioned feel. As in, you don’t feel like you’re in a 4 star hotel - maybe 3. I went on a solo trip - it was definitely good for my getaway. A little bit far from St Albans town but all good still enjoyed myself
Stayed 1 night in Nov 2020

10/10 Excellent

G, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely last minute stay pre-second lockdown. The staff were all extremely friendly and polite, and it was great to use the pool and spa facilites - all of which were working and clean.
Stayed 1 night in Nov 2020

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities

Not returning again

The rooms need a HUGE improvement, ceiling paint is falling off, the furnitures need replacement, the tea kettle is leaking, the floor makes noice when walking, carpet needs replacing. The spa facilities are good but one of the member of staff was racist. The corridors smell like dead rat, the beds are uncomfortable.
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

The room/hotel did not look as it did in the photos. When I initially rang up the hotel I was told both the jacuzzi and pool were opened but when I got to the hotel only the pool was opened. The room I stayed in was not appealing either and the shower was broken, it sprayed water everywhere. The receptions were hardly at the front desk and there was a wedding reception there that had more than 6 persons after the bride had left. This went on until 2am.
Stayed 1 night in Sep 2020

4/10 Poor

Maria, Windsor

Disliked: Staff & service
Didn’t like the receptionist was quite abrupt when I checked in .
Stayed 1 night in Sep 2020

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

great staff, terrible nights sleep

Staff were friendly and helpful. The public areas of the hotel are fine but the bedroom was just shabby and dated. The carpet was worn, peeling door in the bathroom and you could feel the springs in the mattress. Food in the bar in the evening was simply awful.
Stayed 1 night in Sep 2020

8/10 Good

John

Liked: Property conditions & facilities, room comfort

Staycation during Covid-19 Restrictions

Our stay was during early September so Covid-19 restrictions were still in force meaning there was no servicing of the rooms. Restaurant choice for breakfast was poor as only allowed cereal, toast or cooked breakfast (made up in the kitchens). Majority of facilities in health spa were not open or in use so pricing should have been reduced in our opinion. Overall the hotel would have been excellent save for the current restrictions, would like to go back when "normality" returns and enjoy the full offering
Stayed 3 nights in Sep 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , clean and safe
Stayed 2 nights in Sep 2020

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities, room comfort
Staff could be friendlier
Stayed 1 night in Sep 2020

2/10 Terrible

jakub

Liked: Cleanliness, room comfort

False advertising

Absolutely disappointed that even when government allowed for over 3 weeks pool's to re open this hotel still advertising facilities as spa but when arrived been told that none are open... On same day Marcure in Watford had spa operational. No discount been given even with false advertising
Stayed 1 night in Aug 2020

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had nice time. Hope you will soon open leisure centre in fool bloom :)
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Just Ok

Staff were fantastic, really friendly and helpful. Breakfast was ok, had a choice of cereal, toast etc. Was told that it was just traditional cooked breakfast if you wanted hot food. Reduced menu on evening meals but this was to be expected and not an issue. Disappointed with overall cleanliness given the current situation. Hair on bed, dust and room safe still had items left in it from previous guests. I’m wondering if the cleaning team are given enough time to deep clean each room. Visited the pool, the changing rooms were tired looking and a bit grubby.
Stayed 2 nights in Aug 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

Hotel staff was very friendly and helpful the room was clean but the only thing that was disappointing is the price of drinks in the bar everything else was good
Stayed 2 nights in Aug 2020

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time back since lockdiwn & found things changed a little but the service just as good.
Stayed 1 night in Aug 2020

8/10 Good

Sue, Birmingham

Liked: Staff & service, amenities
They had very good Covid-safe systems in place. Room clean and comfortable. Bathroom a little bit dated, needs freshening up
Stayed 1 night in Aug 2020