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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, near Olympia Ice Center

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Welcome to Quality Inn, where guests can check in and enjoy a warm atmosphere.
Two single beds with wooden headboards and white bedding, complemented by a light blue accent wall and wall-mounted nightstands with lamps.
Relax by the pool surrounded by a brick floor and a transparent roof, with lounge chairs and a table nearby.
Welcome to the Holiday Inn Express, featuring a modern entrance with a covered area and beautifully maintained gardens.
Enjoy a convenient breakfast at our well-equipped breakfast bar, featuring a variety of options and a TV for entertainment.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
The current price is NT$2,770
NT$3,170 total
includes taxes & fees
Aug 19 - Aug 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Two single beds with wooden headboards and white bedding, a patterned wallpaper, and a framed picture adorn this cozy space.

Room, 2 Queen Beds

7.6 out of 10
Good
(50 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Comfortable retreat with a large bed, bedside table, and nightstand, featuring a wooden headboard and wall-mounted lamp.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(71 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Two single beds with bedside tables and lamps, set against a neutral backdrop.

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Two single beds with bedside tables and lamps, set against a neutral backdrop.

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 10 min walk - 0.9 km
  • Big E - 3 min drive - 2.8 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Rumbleseat - ‬5 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk

About this property

Quality Inn West Springfield

Hotel near Big E
Located close to Olympia Ice Center and Holyoke Mall, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course, and a terrace. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, a TV in the lobby, and a front-desk safe
  • A vending machine, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

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Indoor pool

Comfort Inn & Suites West Springfield

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  • Hot Tub
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 853 reviews
The price is NT$3,262
NT$3,733 total
includes taxes & fees
Aug 24 - Aug 25
Comfort Inn & Suites West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of 2025/8/5, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on 2025/8/19 start from NT$2,770, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 35 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn West Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.7 mi (1.2 km) from Olympia Ice Center and within 3 mi (5 km) of Big E and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

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Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 311 out of 1008 reviews
Rating 8 - Good. 236 out of 1008 reviews
Rating 6 - Okay. 205 out of 1008 reviews
Rating 4 - Poor. 132 out of 1008 reviews
Rating 2 - Terrible. 124 out of 1008 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms Very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging not fancy but clean !! Check-in with Andy was great friendly helpful We would not hesitate for a minute to stay there again Thank you folks at Quality inn
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean beds, great AC in room, good breakfast, pool was perfect.
Stayed 3 nights in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The price was right
Stayed 2 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was close ti the places i beed to go convinience
Stayed 5 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff went above and beyond. I will continue to rebook the room. Great price and super easy access from I91
Stayed 1 night in Jul 2025

8/10 Good

Lois

Safe and convenient
Stayed 4 nights in Jun 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 2 nights in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness
I like everything cleanness, pool,staff especially very professional, cleanness of room,plus quiet ,ac runs great
Stayed 2 nights in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice-everything was clean.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Good value for money
Stayed 1 night in Jun 2025

2/10 Terrible

Janine

Disliked: Cleanliness, amenities, property conditions & facilities
First time ever having to leave hotel room because of safety issues.. had an extreme allergic reaction due to the smell of cats and cat pee everywhere .. the gentleman at the front desk was very nice and said he understood .. trying to receive a refund through insurance
Stayed 1 night in Aug 2025

2/10 Terrible

Edgardo

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything
Stayed 2 nights in Jul 2025

6/10 Okay

Dessiree Del Carmen

Disliked: Amenities, property conditions & facilities
The area wasn’t so great but there were good places to eat around the hotel as well as shops. The hotel is outdated and they did try to keep in clean and got it to be a non smoking hotel the smell of weed was very strong
Stayed 6 nights in Jun 2025

4/10 Poor

crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like the property due to the fact it wasn't kept up building had chipped paint and the restaurant in France took most of the parking spaces was hard to get a handicap spot
Stayed 1 night in Jul 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
The check in were hassel free, location parking all good. What I didn't like was it surpose to be a smoke free, but the hallway were smiling of marijuana occasionally.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
good service
Stayed 2 nights in Jun 2025

4/10 Poor

karen

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Needs to be updated and has a bad odor like mold in the room.. get rid of the carpet everywhere
Stayed 2 nights in Jul 2025

6/10 Okay

Tristan

Liked: Cleanliness, staff & service
Fridge was broken moved me immediately.
Stayed 1 night in Jul 2025

6/10 Okay

Mauricio

Disliked: Property conditions & facilities
House keepers start their day slamming doors, yelling and talking loud to each other since early morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
Stayed 1 night in Mar 2025

4/10 Poor

angel

Liked: Staff & service
Disliked: Property conditions & facilities
Very dated not clean
Stayed 1 night in Jun 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up with Bed bugs on me disgusting.smells like Urine…
Stayed 3 nights in Jun 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid for a night
Stayed 1 night in Apr 2025