Find Family Hotels in Springfield, MA

"Room was recently updated and was clean. Location is convenient to restaurants and shopping. Seemed to be occupied by more “residents” than guests but that’s what you get at the price point."

"They stole my money. I cancelled within minutes of booking and they refused to refund me. No one stayed in the room - they just kept my money when I was simply trying to help another person."

"When I pulled up I was greeted by an enormius rat running across the lot. The lobby reeked of a oke.. Both ciggies and weed. Hallways as well. Room was smoke free and comfy but noisy af with amtrack station next door."

"The "

"The room was massive and roomy. The floor was shiny and clean. Everything was tidy. The bed and pillows were comfortable."

"P"

"It was good! Great location!"

"The property is very old and doesn't seem to have been updated in a long time. The rooms are are not low cost and yet you don't get anything complementary besides the breakfast. The breakfast is basic like most other places. They do have a shopping nook that sells toothpaste, toothbrush, moisturizer etc. The room was alright, but mattress was not comfortable for me, the springs had lost a lot of its tension. The Wi-Fi in room stopped working after the first day. And finally I had to call multiple times to get the final invoice, seemed like an internal technology issue and they couldn't send the email out. Overall it was not a pleasant experience and I wouldn't go there again."

"Polite and helpful staff!"