One night stay, prepaid on Expedia. My daughter, traveling home from college, tried to check in about 1am. She had just driven through a terrible storm. Hotels all around were filling up because the storm knocked out power. When she tried to check in, she was denied because she is 20 and not 21. My daughter tried to reason with the front desk, asked if they could call a manager to make an exception, noted that the room was prepaid, and was just met with a rude, uncaring, "nope." She ended up sleeping in her car during a crazy storm.