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萬豪斯皮爾菲什 Fairfield Inn & Suites 飯店的評分

2.5 out of 5
萬豪斯皮爾菲什 Fairfield Inn & Suites 飯店
2720 1st Avenue East, Spearfish, SD

評論

8.4

非常好

10 分，有夠讚；319 則評論中有 145 則" "
8 分，不錯哦；319 則評論中有 107 則" "
6 分，一般般；319 則評論中有 40 則" "
4 分，不太好；319 則評論中有 19 則" "
2 分，很糟糕；319 則評論中有 8 則" "

8.6/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Hagel

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The whirlpool was dirty
於 2024 年 4 月住了 1 晚
SM 於 2024年4月28日回覆
Hello Ms. Hagel, We apologize for the state of the Hot tub, we strive to give out the best/cleanest service and that was not it. We did have someone come in and take a look at everything and we have a plan of attack to prevent this from happening again in the future. We hope you decide to give us a second chance if you find your self in the area again. Thank you.

6/10 一般般

Danny

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to restaurants
於 2024 年 4 月住了 1 晚
Shannara M. 於 2024年4月22日回覆
Thank you Danny for taking the time to leave us a review. We do have some delicious food options close to us. We'll get you some free drink tickets next time your in the area. Hope to see you then.

2/10 很糟糕

breanne

Pool was closed and when open unsatisfactory
於 2024 年 3 月住了 3 晚
Kirsten 於 2024年4月2日回覆
Dear Breanne,We apologize that your stay was less than stellar. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the maintenance leadership team, so we can do our best to ensure this does not occur again.

4/10 不太好

Randy

10/10 有夠讚

John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, very friendly, good breakfast, had all I was looking for at a fair price. However, I do not like that Marriott still charges for full internet access through wifi...just wrap it in the price of the room, as this is why I typically stay at an IHG or other brand hotel on my trips...that said, this was a fine choice and enjoyed my stay
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Michele

於 2024 年 1 月住了 1 晚

2/10 很糟糕

Kyle

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Pool and hot tub were very gross
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Christopher

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel would stay again
Very nice hotel
於 2023 年 12 月住了 1 晚
Kirsten Potter General Manager 於 2023年12月12日回覆
Thank you for the kind words. We are so pleased you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

eleanor

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place to stay. Friendly staff.
於 2023 年 11 月住了 1 晚
Kirsten 於 2024年1月2日回覆
We are so pleased you enjoyed your stay. We hope to see you again soon.

10/10 有夠讚

Rachelle

於 2023 年 11 月住了 1 晚
Kirsten 於 2024年1月2日回覆
Thank you for the positive feedback. We hope to see you again soon:)

8/10 不錯哦

Kurt

喜歡：整潔度、員工素質和住宿環境和硬體
Problems with TV
Th TV was not working in the room... called the front desk, and they acted like this happens all the time, and told me to unplug the TV and plug it back in. That did not work, called the front desk again and they came up and fiddle with it to get it to work... My thought is if they know that have problems with the TV, they should replace it, not expect the renter to do so... otherwise everything else was great... good breakfast.
於 2023 年 11 月住了 2 晚
Kirsten 於 2023年11月13日回覆
Kurt,I apologize for the troubles with the TV. Unfortunately, this does happen a lot. The boxes are mandated by Marriott so we deal with them the best we can. However, we should have fixed it in the beginning instead of asking you to rectify the issue. I will speak with the staff regarding that event. Thank you for providing the feedback. We are so pleased the other parts of your stay were comfortable.KirstenGeneral Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff was super helpful when we needed to stay one more night.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Jon

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Shawna，deatsville

喜歡：整潔度、員工素質和住宿環境和硬體
Laundry facilities were clean. Breakfast was small but good.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

tim

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Janice，Smithville

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly, room and common areas were very clean and bed was comfortable. Would recommend.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Dean

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good friendly serve by staff.
於 2023 年 8 月住了 1 晚
Kirsten Potter GM 於 2023年8月28日回覆
We are so pleased you enjoyed your visit. We hope to welcome you again soon.

8/10 不錯哦

Fran

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is well maintained and clean, though just a bit dated and not as nice as the recent generation of Fairfield Inns. The room was pretty big, with an expansive view of field and farm. The furnishings were sized somewhat too small for that room, leaving some empty areas of wall space, which felt a little odd. Overall, a good choice given the limited options in Spearfish.
於 2023 年 8 月住了 1 晚
Kirsten Potter GM 於 2023年8月28日回覆
We are pleased you enjoyed your stay. The King Suite does have a large living area. I agree it is a bit sparse in the furniture department. We hope you will stay again soon.

4/10 不太好

Denese

不喜歡：整潔度、員工素質和住宿環境和硬體
Small rooms not much room to move around.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

mary

家庭旅遊
Great breakfast!
於 2023 年 7 月住了 3 晚

8/10 不錯哦

Julie Ann

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Front desk people were friendly and helpful! Breakfast supervisor was also excellent!
於 2023 年 6 月住了 1 晚

10/10 有夠讚

donna

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Sandra

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Easy to find and parking at location. Very clean and was quiet. They have adult rooms with grab bars and rooms for the hearing impaired.
於 2023 年 5 月住了 2 晚

6/10 一般般

Michael

親子旅遊
喜歡：整潔度和員工素質
The only two bad things about this property was that there weren’t enough parking spaces and air conditioning was poor…but the staff was great and made accommodations for us to park. Slept poor cause it’s gotta be cool! Otherwise excellent!
於 2023 年 5 月住了 1 晚
Kirsten - General Manager 於 2023年5月24日回覆
We are so sorry your stay wasn't stellar but glad the staff could make it a little more comfortable for you:) Hope to see you again soon.

10/10 有夠讚

Christine

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice hotel.
於 2023 年 5 月住了 2 晚
Kirsten 於 2023年5月17日回覆
Thanks again! We are so glad you enjoyed your stay:)

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel was nice and staff were very friendly.
於 2023 年 5 月住了 1 晚
Kirsten 於 2023年5月17日回覆
Thank you so much. Look forward to seeing you when you are back in the area.

10/10 有夠讚

Jolene

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
great location and staff
於 2023 年 5 月住了 2 晚
Kirsten 於 2023年5月11日回覆
We are so pleased you enjoyed your stay. Hope to see you again soon.

10/10 有夠讚

Alison

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast! Very clean and up-to-date.
於 2023 年 4 月住了 1 晚

6/10 一般般

Jon

家庭旅遊
喜歡：整潔度
Pool area was very dark, very poorly lit. Average breakfast.
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Kathy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hospitality was great!! Didn't care being locked out of our room because of dead battery on the door for almost an hour. Maintenance did great! But isn't there an easier way to open the door than the hook & line? :)
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Kameron

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Angela

於 2023 年 3 月住了 1 晚

8/10 不錯哦

Greg

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
Good Hotel
Overall it was a good stay. The room was a little dirty (specifically the tub and bathroom walls). Breakfast was good and the staff was very friendly.
於 2023 年 1 月住了 3 晚

4/10 不太好

Nathan

家庭旅遊
喜歡：住宿環境和硬體和客房舒適度
不喜歡：員工素質
The ceilings and walls have absolutely zero sound dampening insulation and every step sounds like an explosion. Would not stay again! Front staff extremely unfriendly and unhelpful and check in felt as though it was an extreme inconvenience for the front staff. The one highlight was the staff member working her butt of on her own to serve all hotel guests breakfast.
於 2023 年 1 月住了 1 晚

10/10 有夠讚

Travis

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
i’ll be back.
clean and comfortable. great breakfast. friendly staff. the room was modern. beds were comfy.
於 2023 年 1 月住了 1 晚

10/10 有夠讚

Kristi

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay.
We were in Spearfish to celebrate our Daughter's graduation from Black Hills State University.
於 2022 年 12 月住了 3 晚

10/10 有夠讚

Cindy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 2 晚

10/10 有夠讚

Ronald

商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
Great place, Great breakfast!!
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Michael

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The facility was nice and clean, and the host was very pleasant. They pointed me towards a great eatery. Also the breakfast was perfect in the morning!
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Debra M

於 2022 年 10 月住了 1 晚

8/10 不錯哦

Robyn

於 2022 年 10 月住了 1 晚

10/10 有夠讚

carol

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Rodney

於 2022 年 10 月住了 2 晚

10/10 有夠讚

Corey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Clean rooms. Great location.
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Greg

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice clean motel. Liked the hot tub.
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Jerry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Edward

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great place to stay!
於 2022 年 8 月住了 3 晚

10/10 有夠讚

Andrea

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved our staff and really like the hotel. The staff was all so nice and accommodating. Great location and Spearfish is a beautiful area!
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Robin，Fredericksburg

於 2022 年 7 月住了 4 晚