Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 2 PM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.51 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children
Rollaway bed fee: EUR 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
Frequently asked questions
Is Hôtel Le Relais pet-friendly?
No, pets are not allowed at this property.
How much is parking?
There is free parking nearby.
What time is check-in at Hôtel Le Relais?
Check-in start time: 2 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.
What time is check-out at Hôtel Le Relais?
Check-out is at 11 AM.
Where is Hôtel Le Relais located?
Situated in Spa, this hotel is steps from Galerie Léopold II, Casino de Spa, and Spa-Jalhay-Stoumont Cultural Center. Casino777 and Pouhon Pierre le Grand are also within 5 minutes. Spa Station is 8 minutes by foot and Spa-Geronstere Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
8.8
Location
6.0
Staff & service
5.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 15 reviews
10 - Excellent
0
Rating 8 - Good. 4 out of 15 reviews
8 - Good
4
Rating 6 - Okay. 6 out of 15 reviews
6 - Okay
6
Rating 4 - Poor. 5 out of 15 reviews
4 - Poor
5
Rating 2 - Terrible. 0 out of 15 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Verified traveler
2019/9/25
Disliked: Property conditions & facilities
立地条件は悪くない
駅からはやや離れているが、徒歩圏内。Thermes de SPAに近く、Carrefour expressも近くにあり立地条件はいい。ホテルはやや老朽化しておりエレベーターがなく狭い階段でスーツケースを持って3階の部屋まで上がるのは大変だった。部屋はダブルベッド1台で大型スーツケースを2つがぎりぎり広げられたが通ることもできないくらいの狭さだった。シャワーあり、バスタブなし、プラカップ2個、シャンプーリンスボディソープが一緒になったものがある。他、歯ブラシ、冷蔵庫、湯沸かし器、スリッパはない、枕元に電源あり。値段相応と思われる。
Verified traveler
Stayed 1 night in Sep 2019
Verified
6/10 Okay
Verified traveler
2019/6/28
Liked: Staff & service
Für normale Ansprüche ausreichend. Das Frühstücksbüffet könnte etwas besser sein, ansonst ok. Im Restaurant am Eingang die Steaks sehr gut.
vriendelijk personeel, goed ontbijt
hotel is verouderd
Verified traveler
Stayed 2 nights in Mar 2019
Verified
6/10 Okay
Jiseohine
2019/1/1
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Dagelijks naar de zaak ernaast om mijn kamer op temperatuur te krijgen. Deze was xaan de acheterzijde van het huis en keek uit op dode grijze muren en daken. Geen hotel maar een aantal kamers zonder faciliteiten van een lounge of bar. Kortom niet voor herhaling vatbaar. Men sprak er enkel Frans.
80€ c'est trop cher pour une chambre désuète du 3ème étage sans ascenseur, radiateur rouillé, peinture écaillée, vinyl déchiré, petite douche à rideau sans mitigeur, l'hotel a besoin d'être rénové, à moins de proposer des prix bien plus bas. Au petit déjeuner, produit périmé, pomme totalement pourrie, fruits tachés, yaourt avec une validité de 6 mois. Par contre il est très bien placé au centre de Spa sur une petite place près du funiculaire.
Verified traveler
Stayed 1 night in Dec 2018
Verified
4/10 Poor
Jan Tinus
2018/10/18
Disliked: Staff & service
De kwaliteit van de service.
Bij aankomst werd er niets gecontroleerd, kleine douche/toilet ruimte. Matrassen zakten door. Zweterige dekbedden.
Bij uitchekken werd er een rekening voorgelegd om te voldoen terwijl kamer was betaald bij boeking, werd behoorlijk moeilijk gedaan niet echt klantvriendelijk. Uiteraard niets betaald.