Find Hotel with a Concierge in Southern Minnesota, MN

"Valet parking is nice. The location is convenient to Mayo Clinic and Methodist Hospital. Shopping is close by if you need a break. The staff is generally nice. Body wash was out in the room and Kleenex when we arrived and we had to call down for that. Room temperature control was great. One issue is the noise. Even with a set time that guests should respectful to others and quiet down, it isn’t adhered to. On our second stay, when we called the front desk, they offered to call the police. It would seem much more reasonable to just send security to say “hey, these are the rules, watch your kids and don’t let them run all over with out you up and down halls slamming doors..” Then sent security who was very lax about it- we watched / listened and it was never going to be taken seriously. Some of us are not here for for play and to enjoy the city, we are here with serious medical conditions, or spending hours and days at the hospital with a very sick loved one; in these cases sleep is something needed and coveted. Maybe ask guests the purpose of their stay when booking them and place them on floors that make sense. It seems highly inconsiderate to put someone in a horrible and exhausting situation to deal with the inconsiderate guests when some of us truly just want to sleep. Even with ear plugs, air on, and a fan- the doors and walls are paper thin. I’m not sure we’ll stay again even tho we have many future medical trips. It’s really frustrating."

"Front desk staff was extremely helpful and courteous. The bottles of water at check in were much appreciated as was the hot breakfast. I would have given a 5 star rating if the lighting in the room had been better. It was very dim and dark with the window coverings closed. Maybe switch to LED bulbs? Also, there wasn't a working fan in the bathroom."

"The staff is incredibly friendly and accommodating. A free shuttle to Mayo Clinic stops right outside the front lobby doors, Mayo St. Mary's Hospital is just across the street, and there are several restaurant options in walking distance from the property. The kitchenette in the suite, complementary guest laundry room, Monday thru Thursday light suppers, and daily breakfast make Aspen Suites ideal for longer stays. My only complaint is that it is not a quiet hotel. Hearing people walking around, doors opening/closing loudly, toilets flushing, etc. wasn't conducive to a good night's sleep. I'd recommended bringing a white noise machine to drown it out."

"Don't stay here if you have high to average expectations for what a hotel should be. This property is in serious need of some TLC. Our room was dirty and run down. The elevator button on the 4th floor had a cover plate that was too small, so you could see the wires behind on one side, and the plate was taped onto the wall on the other side. Our lamp shades were dirty, one lamp was broken, the curtains were filthy, there was a crack in the ceiling, and the walls were dirty. Our room was advertised as sleeping 7 on Expedia, but it only slept 6. The desk attendant said they didn't have any cots, and the room only slept 6. A lot of the dryers in the laundry room were marked "out of order" and our dryer was stealing our quarters. The desk attendant ended up putting an "out of order" sign on our dryer as well."