NH Hotels Southern Basque Country hotels

"They are supportive everything was fine. They are not replying messages quickly. This is the only one thüng that I can say."

"Roof terrace is useless and staff not very helpful."

"The rooms were awesome and the staff too.Could improve breakfast and dinner"

"Overpriced for the lack of amenities"

"When we checked in we made sure to book a shuttle for our early flight with the nice young man who checked us in (the main reason we chose this hotel). Also we were told we could buy a coffee at that time. When we arrived in the lobby at 4:45am, the young man on the desk said we were not booked on the shuttle and we could not have coffee. We were panicking we would miss our flight. I politely told him we 100% booked a shuttle and said it was very important we got on it. He wasn’t happy and made no attempt to communicate with us about solving the problem. The girl driving the shuttle bus said for us to load on it. Miscommunication between evening and morning staff and morning man made no attempt to be helpful or kind or problem solve with us. He acted like we were the problem and just didn’t book it. "

"Perfectly located close to city centre with a lovely staff, immaculate rooms and a great breakfast!"

"We really enjoyed our stay at the artist hotel. The interior is beautiful, very fresh and clean. The location right next to the Guggenheim Museum could not be any better. The view from the rooftop breakfast bar is really stunning. The bedrooms are very comfortable with lovely large beds. Bathrooms are modern and easy to use. We would definitely stay here again."

"Faultless. The perfect stay "

"Great place"