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紹森德假日飯店 - IHG 旗下飯店的評分

4 out of 5
紹森德假日飯店 - IHG 旗下飯店
77 Eastwoodbury Crescent, Southend-on-Sea, England

評論

8.6

有夠讚

10 分，有夠讚；1000 則評論中有 535 則" "
8 分，不錯哦；1000 則評論中有 326 則" "
6 分，一般般；1000 則評論中有 72 則" "
4 分，不太好；1000 則評論中有 38 則" "
2 分，很糟糕；1000 則評論中有 29 則" "

9.2/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚

10/10 有夠讚

lu，吉尔福德

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置好
距离southeast airport 特别近，其实快速走路3分钟就能到机场。位置特别好。
Steve 於 2016年6月25日回覆
尊敬的陸， 感謝您的反饋意見。我很高興地知道，你過得很愉快喜歡我們的理想地點。 此致，羅希特

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Steve 於 2016年5月14日回覆
Thank you for your feedback. Regards, Rohit

10/10 有夠讚

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No real issues.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Gordon

商務旅客
喜歡：設施服務
whenever working in the area always a perfect stay.
於 2024 年 4 月住了 1 晚

4/10 不太好

Tamara

情侶出遊, 親子旅遊
不喜歡：員工素質
Fire alarm was set off but was a broken water pipe wich then turned my Bath water a brown colour we paid to stay for two days but left after one day waste of money to be honest and was for my birthday
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Karen

Nice, friendly check in. Room and bathroom clean. Was a pleasant visit.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Michael

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Unexpectedly spacious, good decor, comfortable throughout the hotel. The staff in all areas were polite, helpful & welcoming. Would definitely stay here again & would certainly recommend this hotel!
於 2024 年 3 月住了 1 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Robert,thank you for your feedback.I am delighted to hear your room was spacious and comfortable: staff were polite, helpful and welcoming; and you would definitely stay with us in the future.We hope to see you very soon.

10/10 有夠讚

Anthony Peter

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Anthony,thank you for your rating.We hope to see you again soon.

10/10 有夠讚

Nicholas

喜歡：整潔度、員工素質和住宿環境和硬體
Amazing value for money. Staff polite and helpful. Room was clean and comfortable
於 2024 年 2 月住了 2 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Nicholas,thank you for your feedback.I am delighted to hear staff were polite and helpful, and the room was clean and comfortable.We hope to see you again soon.

8/10 不錯哦

Paul

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Greg

於 2024 年 1 月住了 1 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Greg,thank you for your rating.We hope to see you again soon.

8/10 不錯哦

Valerie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked staying at this hotel, only draw back for me was the bath was so deep I could not get out of it, next time I shall ask for a room with a walk in shower, this is no reflection on the hotel just me getting old
於 2024 年 1 月住了 2 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Valerie,thank you for your feedback.I am delighted to hear you enjoyed staying with us. On the other hand, I am sorry to learn the bath was not suitable for you. In the future please give us a call and we will be able to allocate you a room with a walk-in shower.We hope to see you again soon.

10/10 有夠讚

ANDY

於 2024 年 1 月住了 2 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Andy,thank you for your rating.We hope to see you again soon.

10/10 有夠讚

Marguerite

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 28 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Marguerite,thank you for your rating.We hope to see you again soon.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Guest,thank you for your rating.We hope to see you again soon.

8/10 不錯哦

Lisa

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 6 晚

6/10 一般般

Tasneem

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Generally, a good all hotel.
Great hotel. Vegetarian options for breakfast could do with an uplift. Had to specifically request vegetarian sausages which took a. While to arrive. They were dry when they did.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

James

於 2023 年 12 月住了 2 晚

10/10 有夠讚

Tommy

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Gillian

情侶出遊
喜歡：員工素質和設施服務
It is a lovely hotel . Our room overlooked Southend airport which was lovely with all the lights. However our room 411 had a “toilet” problem inasmuch as the loo was on an angle and it made terrible squeaks and groans . We did report it when we left
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Mr T H L

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Anders

商務旅客
喜歡：整潔度和員工素質
Kallt rum
Allt fungerade bra med undantag av iskallt rum.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Engela G

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Karl

於 2023 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel
I am always impressed with this hotel. The location is great especially if you have a room overlooking the runway.
於 2023 年 12 月住了 1 晚

4/10 不太好

Chris

於 2023 年 12 月住了 1 晚

2/10 很糟糕

Chris

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Joris

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Paula

於 2023 年 11 月住了 1 晚
Kind Regards, Natacha :) 於 2024年3月13日回覆
Dear Paula,thank you for your rating.Should you wish to share further feedback please email us directly.We hope to see you again soon.

10/10 有夠讚

Andrew

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Malcolm

情侶出遊
喜歡：設施服務
Very friendly staff
於 2023 年 11 月住了 1 晚
Kind Regards, Natacha :) 於 2023年12月1日回覆
Dear Malcolm,thank you for your review.We hope to see you again soon.

8/10 不錯哦

Sara

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very central, easy to park, close to amenities, comfy room, gorgeous toiletries, attentive staff and delicious breakfast!
於 2023 年 11 月住了 1 晚
Kind Regards, Natacha :) 於 2023年12月1日回覆
Dear Sara,thank you for choosing HI Southend and for taking the time to review your experience.I am delighted to hear room was comfy, you enjoyed the toiletries and breakfast, and staff was attentive.We hope to see you again soon.

10/10 有夠讚

Seoyoung

於 2023 年 11 月住了 1 晚
Kind Regards, Natacha :) 於 2023年12月1日回覆
Dear Seoyoung,thank you for your rating.We hope to see you again soon.

8/10 不錯哦

Chris

於 2023 年 11 月住了 1 晚
Kind Regards, Natacha :) 於 2023年11月12日回覆
Dear Chris,thank you for your rating.We hope to see you again soon.

10/10 有夠讚

Sherralyn

於 2023 年 11 月住了 2 晚
Kind Regards, Natacha :) 於 2023年11月12日回覆
Dear Sherralyn,thank you for your rating.We hope to see you again soon.

6/10 一般般

Yan

商務旅客
喜歡：整潔度和客房舒適度
不喜歡：員工素質
Nice room and bathroom. Some issues with broken curtain and bathroom light. Staff grumpy and unfriendly particularly in bar and restaurant which was chaotic. Dinner and service well below par though breakfast buffet was good.
於 2023 年 10 月住了 1 晚
Kind Regards, Natacha :) 於 2023年10月27日回覆
Dear Yan,thank you for taking the time to review your experience.I am delighted to hear you had a nice room and bathroom. On the other hand, I am so sorry to learn the problems you encountered in the bar & restaurant. Your kind feedback will be shared with the team for internal follow up. We hope this does not stop you from using again.

8/10 不錯哦

Anthony

於 2023 年 10 月住了 2 晚
Kind Regards, Natacha :) 於 2023年10月26日回覆
Dear Anthony,thank you for your rating.We hope to see you again soon.

10/10 有夠讚

Helen

於 2023 年 10 月住了 3 晚
Kind Regards, Natacha :) 於 2023年10月26日回覆
Dear Helen,thank you for your rating.We hope to see you again soo

10/10 有夠讚

Steve

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quality
Excellent hotel and so quiet, even next to an airport. Fantastic staff, great FREE Wi-Fi and Breakfast included.
於 2023 年 10 月住了 3 晚
Kind Regards, Natacha :) 於 2023年10月25日回覆
Dear Guest,thank you for choosing HI Southend and for taking the time to review your stay.I am delighted to hear you had an excellent and quiet stay, and staff was fantastic. We hope to see you again very soon.

8/10 不錯哦

Andrew

於 2023 年 10 月住了 1 晚
Kind Regards, Natacha :) 於 2023年10月25日回覆
Dear Andrew,thank you for your rating.We hope to see you soon.

8/10 不錯哦

Dev

於 2023 年 10 月住了 1 晚
Kind Regards, Natacha :) 於 2023年10月20日回覆
Dear Dev,thank you for your rating.

10/10 有夠讚

Yvonne

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Stayed at the Holiday Inn for 1 night after returning from a Wedding booked in at midnight and the man on reception was welcoming and friendly explained about breakfast at what time it was available and where to find the restaurant. The room was a good size and very clean with everything you need in it a safe, ironing board and iron and tea & coffee making facilities and very quiet so you get a good nights sleep. The bathroom was of good size also with bath with a shower and the most lovely smelling toiletries in there everything you would need. The breakfast was really good lots to eat on the buffet we had the full English Breakfast there was also a lot of other choices such as cereals, yoghurts, cakes, fruit, toast etc. The staff were all very efficient and friendly. Check out was quick and offered to call us a taxi which we accepted. Would definitely recommend this hotel to family and friends.
於 2023 年 10 月住了 1 晚
Kind Regards, Natacha :) 於 2023年10月20日回覆
Dear Yvonne,Thank you for taking the time to review your experience and for leaving a wonderful feedback.I am delighted to hear you had a lovely stay and we hope to welcome you back soon.

10/10 有夠讚

Christopher

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent all round. Would certainly stay there again.
於 2023 年 9 月住了 1 晚
Kind Regards, Natacha :) 於 2023年10月7日回覆
Dear Christopher,thank you for choosing HI Southend and for taking the time to review your experience.I am delighted to hear you had an excellent stay and would certainly stay with us again.We hope to see you soon.

10/10 有夠讚

Adrian

於 2023 年 10 月住了 1 晚
Kind Regards, Natacha :) 於 2023年10月7日回覆
Dear Adrian,thank you for your rating.We hope to see you again soon.

8/10 不錯哦

Martina

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice hotel, quiet. Good location. Pillows not very comfortable
於 2023 年 9 月住了 1 晚
Kind Regards, Natacha :) 於 2023年10月4日回覆
Dear Martina,thank you for choosing HI Southend and for taking the time to review your experience.I am delighted to hear the hotel was nice and quiet, and the location was convenient for you. On the other hand, I am sorry to learn the pillows were not very comfortable. In the future, should you need assistance please contact reception as we do have different pillow options and we are always ready to help. We hope to welcome you back soon.

10/10 有夠讚

Gary

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel and location
Nice hotel, just booked as a place to crash so didn’t use many of the facilities but had a nice comfortable stay and the team were friendly and helpful at check in
於 2023 年 9 月住了 1 晚
Kind Regards, Natacha :) 於 2023年10月27日回覆
Dear Gary,thank you for taking the time to review your experience.I am delighted to hear you enjoyed your stay and staff were friendly and helpful. We hope to see you soon.

8/10 不錯哦

Elaine

於 2023 年 9 月住了 4 晚
Kind Regards, Natacha :) 於 2023年10月4日回覆
Dear Elaine,thank you for your rating.We hope to see you again soon.