「The hospitality of the staff at this Hotel is exceptional, including the cleaning and other support services staff. Such a friendly and kind group of people. They all went above and beyond to assist me and all the other guests as far as I know, with whatever query or needs we had. They even helped with suggesting things to do with the added benefit of their local knowledge. I’ve always said that good customer service will get any service provider 95% of the way to a satisfied customer. This team...
「The hospitality of the staff at this Hotel is exceptional, including the cleaning and other support services staff. Such a friendly and kind group of people. They all went above and beyond to assist me and all the other guests as far as I know, with whatever query or needs we had. They even helped with suggesting things to do with the added benefit of their local knowledge. I’ve always said that good customer service will get any service provider 95% of the way to a satisfied customer. This team...
「EXCELENTE ! Amei cada detalhe. A unica observação é quanto o estacionamento, que não tinha mais vaga quando fomos guardar o carro, mas o local é super tranquilo」
「EXCELENTE ! Amei cada detalhe. A unica observação é quanto o estacionamento, que não tinha mais vaga quando fomos guardar o carro, mas o local é super tranquilo」
「Bad room service with constant noise of dripping water even after repetitive claims. Stopped suddenly at the restaurant for not paying the breakfast which I have never heard about an extra fee for that. What a poor hotel!」
「Bad room service with constant noise of dripping water even after repetitive claims. Stopped suddenly at the restaurant for not paying the breakfast which I have never heard about an extra fee for that. What a poor hotel!」
「The pool at the terrace and the friendly staff. We dined at the hotel, we used the beach amenities and everything was perfect! Location is beautiful if you prefer to stay far away from midtown and the crowded copacabana beaches. 」
「The pool at the terrace and the friendly staff. We dined at the hotel, we used the beach amenities and everything was perfect! Location is beautiful if you prefer to stay far away from midtown and the crowded copacabana beaches. 」