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"We loved our stay here! The hotel itself could use a few aesthetic updates, but the service truly made it special. Marcos and Rafael went above and beyond to make us feel welcome and cared for. The location was perfect—close to everything (beach, Sugarloaf, RioSul, and more). The food was great, and the spa massages were amazing. We’ll definitely be back!"

" My husband and I stayed at this hotel for 11 days, and we absolutely loved it! From the moment we arrived, the service was outstanding. Luis and Alex at the front desk were incredibly helpful and welcoming. I had a small issue with our original room, and Luis went above and beyond by moving us to a larger room with a better view—at no extra cost! Leo and Juan, our servers, were total sweethearts and made our mornings extra special. And the breakfast… OMG—so delicious, fresh, and beautifully served! Our room was always spotless, thanks to the amazing cleaning staff who came every day and made sure everything was clean and tidy. The location was perfect—close to everything we needed and with easy access to all the main tourist attractions. We’re so happy we chose this hotel and would definitely stay here again! "