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南安普敦海逸酒店的評分

5 out of 5
南安普敦海逸酒店
5 Maritime Walk, Ocean Village, Southampton, England

評論

9.4

好極了

10 分，有夠讚；1001 則評論中有 748 則" "
8 分，不錯哦；1001 則評論中有 175 則" "
6 分，一般般；1001 則評論中有 45 則" "
4 分，不太好；1001 則評論中有 19 則" "
2 分，很糟糕；1001 則評論中有 14 則" "

9.8/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

2/10 很糟糕

ZIHJIA

不喜歡：整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 2 晚
Amy, Guest Relations Manager 於 2024年2月3日回覆
Dear Zihjia,Thank you for your review, I am saddened to read you did not enjoy your stay. Please contact our guest relations team directly to discuss.Kind Regards,Amy

10/10 有夠讚

Chris，BERKELEY

喜歡：員工素質、設施服務和住宿環境和硬體
A delightful stay. Staff so very attentive and helpful. Can’t beat the location. 15-30 minutes walk to museums, historical sites and parks. Will stay here anytime we are in London.
於 2024 年 5 月住了 1 晚
Amy, Guest Relations Manager 於 2024年5月3日回覆
Dear Chris,Thank you for your wonderful review!I am overjoyed to read you had a delightful stay.Thank you for your kind mention of our staff, the team will be so pleased to read you had a memorable and enjoyable stay.I am happy to read you loved our location also.We look forward to having the pleasure of your return to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

2/10 很糟糕

Georgina

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel until you encounter a problem - extremely rude and unhelpful and no resolution to support or help their customers
於 2024 年 4 月住了 1 晚
Amy, Guest Relations Manager 於 2024年4月30日回覆
Dear Georgina,Thank you for taking the time to share some feedback f your recent visit to Southampton Harbour Hotel.I am disappointed to read you found our staff rude and unhelpful. Please contact our guest relations team directly to discuss your stay. Southampton@harbourhotels.co.ukKind Regards,Amy

4/10 不太好

Kacey

情侶出遊, 商務旅客
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
Loud phone ringing in the middle of the night, woke me and my partner up at 3am, neither of us could sleep then. No hot water in the bathroom sink and the Smart TV did not work. When we contacted them they said they will come up and fix the issues but we were too tired by then. When I spoke with a manager in the morning, they said they couldn’t offer and compensation and someone will contact me the next day regarding this and they haven’t.
於 2024 年 4 月住了 1 晚
Amy, Guest Relations Manager 於 2024年4月30日回覆
Dear Kacey,Thank you for taking the time to share with us your feedback of your recent stay.Our Head of Guest Relations Alona has contacted you directly regarding your stay.Kind Regards,Amy

10/10 有夠讚

Zainab

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel in a good location. Staff were helpful. Room was quite hot and the ac needed to be serviced on my second night.
於 2024 年 4 月住了 2 晚
Amy, Guest Relations Manager 於 2024年4月22日回覆
Dear Zainab,Thank you for taking the time to share with us some feedback of your recent visit.I am delighted to read you found our hotel great and loved our location. Thank you for your kind mention of our staff the team will so pleased to read you had a lovely time. Thank you for sharing your comments regarding the temperature of your room, I am pleased to read this was sorted for you during your stay.We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any assistance, please do let us know.Kind Regards,Amy

10/10 有夠讚

Robin

喜歡：整潔度、員工素質和設施服務
Really good hotel to stay in .
於 2024 年 4 月住了 1 晚
Amy, Guest Relations Manager 於 2024年4月20日回覆
Dear Robin,Thank you for taking the time to share your feedback of your recent stay.I am delighted to read you had an amazing stay and scored us 5/5!We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Victory

喜歡：整潔度、員工素質和住宿環境和硬體
Had a great stay
於 2024 年 4 月住了 1 晚
Amy, Guest Relations Manager 於 2024年4月9日回覆
Dar Victory,Thank you for your fantastic 5/5 feedback!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 不錯哦

Lauren

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
A quiet and relaxing stay before our cruise
於 2024 年 4 月住了 1 晚
Amy, Guest Relations Manager 於 2024年4月20日回覆
Dear Lauren,Thank you for taking the time to share some feedback from your recent stay.I am delighted to read you had a quiet and relaxing stay prior to your cruise.We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the nearest future.Kind Regards,Amy

10/10 有夠讚

Keira

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved my stay at the Harbour hotel, it was so relaxed and a lovely atmosphere there the whole time.
於 2024 年 4 月住了 1 晚
Amy, Guest Relations Manager 於 2024年4月4日回覆
Dear Kiera,Thank you for your wonderful review! I was delighted to read you loved your stay and found it to be lovely and relaxing atmosphere.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Harry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Amy, Guest Relations Manager 於 2024年4月4日回覆
Dear Harry,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 不錯哦

Nicholas

於 2024 年 3 月住了 2 晚
Amy, Guest Relations Manager 於 2024年4月20日回覆
Dear Nicholas,Thank you for your wonderful review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Antony

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lovely view of the marina
於 2024 年 3 月住了 1 晚
Amy, Guest Relations Manager 於 2024年3月30日回覆
Dear Antony,Thank you for your fabulous review! I am delighted to read you loved the views overlooking the marina.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

4/10 不太好

Charlotte

於 2024 年 3 月住了 1 晚
Amy, Guest Relations Manager 於 2024年4月9日回覆
Dear Charlotte, I was saddened to read you had a disappointing stay. Please contact our guest relations team directly, we would be pleased to discus your stay.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Giuseppe，Feltham

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic stay at this hotel. A real gem and the restaurant Jetty is superb. Staff very attentive, always available and courteous. I will be gladly come back.
於 2024 年 2 月住了 2 晚
Amy, Guest Relations Manager 於 2024年3月11日回覆
Dear Giuseppe,Thank you for your fabulous review!I am delighted to read you had a fantastic stay and found The Jetty Restaurant to be superb. Thank you for your kind mention of our staff, the team will be overjoyed to read you had a magnificent time.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. Kind Regards,Amy

10/10 有夠讚

Rajiv

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here after visiting the new forest and absolutely loved it.. so much so, this is the third time we have come to stay!
於 2024 年 2 月住了 1 晚
Alona, Head of Guest Relations 於 2024年2月15日回覆
Dear Rajiv,Thank you for taking the time to leave us some feedback of your recent stay with us.I was thrilled to read you had a fantastic stay and you absolutely loved your visit. I am pleased to read you stayed with us for the third time! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future for your fourth stay. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Alona Toth

10/10 有夠讚

Michelle

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel
Lovely stay, rooms not ready @10am not an issue as check out is 11am which is nice, but left bags, and they called us and put bags in the room when it was ready. Met our needs to be next door to each other. Bed very high up if you’re short or have disability so check, tea coffee water biscuits mini bar dressing gown slipppers iron hair dryer shampoo conditioner. Room 217/219 lovely view (king bed) £10 approx in taxi from the Southampton station(10/15 mins) and £7 approx to west key(standard shops some bar/resturants) The ‘town centre’ is run down (no bars) a little rough. Restaurants 5 minutes away from the Hotel if you don’t fancy squid's bolognese.(yuk) there’s an Asian one, also the Olive Tree(lovely), Banana /sport bar restaurant, Pitch any Piano.The Hotel restaurant food was too fussy for us ‘main course’ wise, but breakfast was delish, bar lovely, spa lovely (could do with little lockers) had a facial, lady was lovely. Reception nice( a little stiff ) , spoke a little fast, to try and take in the information) but helpful. Would I stay again yes, however no need to go back, but would recommend.
於 2024 年 1 月住了 1 晚
Alona, Head of Guest Relations 於 2024年2月4日回覆
Dear Michelle,Thank you so much for leaving such a lovely and thorough review of your stay. I am delighted to read that you enjoyed your room and the amenities that came with it. I will be passing your comments onto our House Keeping team who no doubt will be so pleased.I am also very happy to read that you enjoyed your treatment at the spa! Again, I will be passing on your lovely comments to the spa team.I am glad you had a lovely stay. I will pass on all of your comments to the relevant departments - both the good ones and the constructive ones. I would like to, once again, thank you for leaving such a detailed review - it will no doubt help many other prospective guests. Best wishes,Alona TothHead of Guest Relations

10/10 有夠讚

Gillian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Amy, Guest Relations Manager 於 2024年2月3日回覆
Dear Gillian,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Amar

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Amy, Guest Relations Manager 於 2024年2月3日回覆
Dear Amar,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa!Kind Regards,Amy

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel, lovely staff, great facilities. Couldn't say anything negative!
於 2024 年 1 月住了 1 晚
Amy, Guest Relations Manager 於 2024年1月17日回覆
Dear Guest,Thank you for sharing your fabulous feedback of your recent stay. I am overjoyed to read you found our hotel to be amazing with great facilities. Thank you for your lovely feedback of our staff, the team will be so pleased to read you had a fantastic stay.We look forward to having the joy and pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Jason

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were fortunate to receive an upgrade to a Studio Suite on arrival. Everything about the Hotel was great and would definitely stay again. Only thing I would say is check the Location if Shopping is on your agenda as it is a little outside a comfortable distance from the Centre or West Quay. Other than that Hotel is faultless.
於 2024 年 1 月住了 1 晚
Amy, Guest Relations Manager 於 2024年1月17日回覆
Dear Jason,Thank you for taking the time to share your feedback of your recent stay with us.I am pleased to read you loved your studio suite room and our Hotel. Thank you for sharing your feedback in regards to location, we want our guests to find the perfect balance of a city stay without the noise and near the marina for the relaxing views of the water.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Lynne

喜歡：整潔度和客房舒適度
Great!
Really comfortable Helpful staff Good location Great food
於 2024 年 1 月住了 1 晚
Amy, Guest Relations Manager 於 2024年1月14日回覆
Dear Lynne,Thank you for taking the time to share your feedback of your recent stay with us.I am overjoyed to read you had a magnificent time and found your room to be comfortable. I am pleased to read you found our staff to be helpful and loved our location, along the marina in Ocean Village. I am also delighted to read you enjoyed the food from our restaurants here on site.We look forward to having the pleasure of welcoming you to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

8/10 不錯哦

Emma

於 2024 年 1 月住了 1 晚
Amy, Guest Relations Manager 於 2024年1月17日回覆
Dear Emma,Thank you for your great review! We look forward to having the pleasure of your return to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Martin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Amy, Guest Relations Manager 於 2024年1月14日回覆
Dear Martin,Thank you for the amazing 10/10 review! We look forward to having the pleasure of welcoming you to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Olga

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Amy, Guest Relations Manager 於 2023年12月30日回覆
Dear Olga,Thank you for your fabulous 10/10 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Marion

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Amy, Guest Relations Manager 於 2023年12月28日回覆
Dear Marion,Thank you for your fabulous 10/10 review! We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Jo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Amy, Guest Relations Manager 於 2023年12月25日回覆
Dear Jo,Thank you for your fabulous 10/10 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 不錯哦

DAVID

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel but don't choose the balcony rooms.
Excellent hotel with marvellous service. But I made the mistake of choosing a room with a balcony. Lovely room, great views from the really nice balcony but all balcony rooms are on the fifth floor and a restaurant and bar is on the sixth! Sadly this has a solid floor with movable tables and chairs. Since they also play music up there during the evening getting to sleep can be difficult until very late evening.
於 2023 年 12 月住了 3 晚
Amy, Guest Relations Manager 於 2023年12月25日回覆
Dear David,Thank you for taking the time to leave us some feedback of your recent stay.I am delighted to read you had an excellent stay and loved your room. I am also pleased to read you loved the views overlooking the marina. I am saddened to read you were disturbed by some noise coming from the restaurant. Rest assured your feedback has been shared with our Restaurant Management Team and we apologise for the inconvenience this caused you.We hope to have the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 有夠讚

vivien

於 2023 年 12 月住了 1 晚
Amy, Guest Relations Manager 於 2024年1月11日回覆
Dear Vivien,Thank you for your fabulous review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Nigel

於 2023 年 12 月住了 1 晚
Amy, Guest Relations Manager 於 2023年12月19日回覆
Dear Nige,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

claudia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente Hotel muy bien ubicado muy buenas instal
Excelente ubicación muy buena atención por parte de todo el personal habitaciones muy amplias muy bien tomadas con vista maravillosa
於 2023 年 12 月住了 1 晚
Amy, Guest Relations Manager 於 2023年12月16日回覆
Dear Claudia,Thank you for taking the time to leave us some feedback of your recent stay with us.I am delighted to read you loved our location and your room. I am also pleased to read you loved the beautiful marina views. Thank you for your kind mention of our staff, the team will be overjoyed to read you had a memorable and enjoyable stay.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 有夠讚

Lynn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Amy, Guest Relations Manager 於 2023年12月16日回覆
Dear Lynn,Thank you for your 10/10 review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel.Kind Regards,Amy

10/10 有夠讚

Bruce

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend
Fantastic stay two nights in quiet comfort Staff are extremely professional and very friendly. Check in/check out was a breeze. We had dinner in HarBar one night. Excellent food and service. Gym was great. Highly recommend
於 2023 年 12 月住了 2 晚
Amy, Guest Relations Manager 於 2023年12月9日回覆
Dear Bruce,Thank you for taking the time to leave us some feedback of your recent stay with us.I am delighted to read you had a fantastic stay. Thank you for your kind mention of our staff, the team will be so pleased to read you found them to be professional and very friendly. I am overjoyed to read you found the check in and check out process to be a breeze too. I am thrilled also to read you had a great meal in HarBar on 6th. We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa, in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 有夠讚

Kerry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Amy, Guest Relations Manager 於 2023年11月30日回覆
Dear Kerry,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

K

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff friendly and helpful room was amazing food delicious
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月30日回覆
Dear K,Thank you for your fabulous feedback. Thank you for your lovely feedback of our staff, the team will be delighted to read you had a memorable and enjoyable stay. I am so pleased to read you had a fantastic meal in our restaurants too.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Nicholas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月23日回覆
Dear Nicholas,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

6/10 一般般

Gillian

喜歡：整潔度、員工素質和住宿環境和硬體
Good hotel
Room was very cold on arrival. Only 17 degrees. Breakfast was lovely though and staff very friendly.
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月21日回覆
Dear Gillian,Thank you for taking the time to leave us some feedback of your recent stay.I am pleased to read you loved your breakfast and found our staff to be friendly! I am saddened to read you found the room to be too cold upon arrival, rest assured I have shared your feedback with our senior management team, who will be investigating.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 有夠讚

Jackie

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月20日回覆
Dear Jackie,Thank you for your wonderful review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa.Kind Regards,Amy

8/10 不錯哦

Gemma

於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年12月10日回覆
Dear Gemma,Thank you for your amazing review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa.Kind Regards,Amy

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay.
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月20日回覆
Dear Michael,Thank you for your excellent review! We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

James Erik

於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月20日回覆
Dear James Erik,Thank you for your fabulous review! We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Keanu

喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月15日回覆
Dear Keanu,Thank you for taking the time to share your wonderful 5/5 review with us! I am delighted to read you had a fantastic time. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. Kind Regards,Amy

8/10 不錯哦

Denise

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Overall lovely hotel, views & staff. No plug sockets by the mirror in our room for hairdryer etc. so couldn't see when drying my hair. We had a dinner reservation at the HarBar restaurant on Saturday evening, ordered the ribeye steak only to be told they'd sold out already, not great for a Saturday night, and because of the limited menu the other options weren't exactly to our liking; we also had incorrect drinks and pudding served.
於 2023 年 11 月住了 2 晚
Amy, Guest Relations Manager 於 2023年11月14日回覆
Dear Denise,Thank you for taking the time to leave us some feedback of your recent stay at Southampton Harbour Hotel.I am delighted to read you had a lovely stay overall and thank you for your special mention of the staff. The team will be delighted to read you had a memorable and enjoyable stay.Thank you for your comments regarding plug sockets in the room, I have shared your feedback with the maintenance team and the senior leadership team.I am saddened to read your comments about your experience in HarBar on 6th and I would like to offer my sincerest apologies that we were unable to provide the meal you had chosen. Rest assured, your feedback has been shared with the restaurant and kitchen management teams. We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Samuel

於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月14日回覆
Dear Samuel,Thank you for your wonderful review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Wendy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月14日回覆
Dear Wendy,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 有夠讚

Graham

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was an excellent experience from the sheer comfort of the bed and cleanliness of the room and hotel to the fabulous stonebass I had for dinner. (It was so good I had 2!). Highly recommended
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月14日回覆
Dear Graham,Thank you for taking the time to leave us some feedback of your recent stay at Southampton Harbour Hotel.I am delighted to read you had an excellent stay! Thank you for your lovely comments regarding the room and bed. I am so pleased to read you enjoyed your meals throughout your stay with us!We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa, in the near future.Kind Regards,Amy

10/10 有夠讚

George

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月14日回覆
Dear George,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa, in the near future.Kind Regards,Amy

10/10 有夠讚

ROBERT

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very lovely hotel. Room was very clean and neat. Staff was very helpful. Very nice place to stay.
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月11日回覆
Dear Robert,Thank you for taking the time to leave us some feedback of your recent stay with us. I am delighted to read you found the hotel lovely and the room to be clean and neat. Thank you for your lovey comment about the staff, the team will be so pleased to read you had a memorable and enjoyable stay. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa, in the near future.Kind Regards,Amy

10/10 有夠讚

Bonnie

喜歡：整潔度、員工素質和住宿環境和硬體
This property exceeded our expectations, a smaller hotel with incredible staff. Lovely rooms, clean and quiet. Restaurants and bar on site , as well as others that are walkable. Would love to stay again only longer!!!
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月11日回覆
Dear Bonnie,Thank you for your fabulous review!I am delighted to read you loved the hotel and your room. Thank you for your kind mention about the staff, the team work incredibly hard to ensure all of our guests have a memorable and wonderful stay. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 有夠讚

helen

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Amy, Guest Relations Manager 於 2023年11月10日回覆
Dear Helen,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa, in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 有夠讚

Linda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was helpful and friendly. There was enough staff that you never had to wait. The complimentary spa facilities were an added bonus!!
於 2023 年 11 月住了 2 晚
Amy, Guest Relations Manager 於 2023年11月10日回覆
Dear Linda,Thank you for taking the time to leave us a review of your recent stay. I am delighted to read you had a wonderful stay. Thank you for the lovely mention of the staff, I am so pleased to read you found the staff to be friendly and helpful. The team will be overjoyed to read you had a memorable and enjoyable stay!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy