"Although there was misunderstanding, the issue was resolved smoothly. The staff were helpful and kind. I was happy to stay in this motel and would choose it again when visit Fox Glacier next time. "
"Overall, hotel rooms need to be refurbished.
Also F&B outlets close too early. Only one buffet restaurant opens, but since hotel takes tour groups, the restaurant is full. There are very few restaurants in the neighbourhood, and they close early too. Me and my husband were left empty stomach that evening. "
"There is always no staff at the reception. You need to ring a bell and wait as they are to busy serving at the restaurant or bar. I emailed as I left something behind, but there is no response so far. Though the view is good at the backyard."
"The staff is nice and gave us the tips to travel around the area. The place organized a glow worm trip at night and gave us directions even we could not catch up the trip and did it ourselves. The kitchen has lots of equipment and the room is clean."