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"For a Hyatt, too many things in the room did not work. Hit and miss, some units are old or face a wall. The female front desk supervisor drags down Hyatt's reputation."

"Very nice hotel, right on the river walk. Breakfast was not included in our room price, but the resort fee they charge can be applied towards breakfast or any other meal. So that covered the breakfast for one of us, which was nice. Staff was friendly and courteous. There was no rmicrowave in the room (we knew it - so no surprise) but it would have been helpful to have a MW in the room. Valet parking with the hotel is very expensive, but there was public parking available within a couple of blocks of the hotel for $9 per night (at Houston Street Garage)."

"Clean room, nice breakfast .. "

"Jay was great when we checked in. Thanks for the welcoming hospitality. "

"What happened to biscuits and or bacon or sausage being served at the breakfast bar. Waffles were good but not the same as biscuits. Parking on the premises was challenging. There were at least two cars not parked within lines. Therefore they took up two spaces and should have been ticketed or towed . We had to park basically at the street."

"This was an amazing stay! It was very easy to check in, and the area was extremely walkable with the riverwalk. The only downside was the parking, but we decided to valet and it worked perfectly! Highly recommend."

"The room was clean but someone had dropped an orange behind one of the dressers, and it was in a state of decomposition. There was no ice bucket or cups in the room - not even paper cups. When I wanted to brush my teeth, I had to get a cup from the buffet area. The shampoo dispenser was not filled either so while the room was otherwise clean and comfortable, it had not been prepped well from the previous guest."

"Great location and close to great bars and restaurants. Pool was great as well! "

"I would rate the breakfast but there wasn't one offered which was very disappointing. "