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塞爾迪卡客房飯店的評分

2 out of 5
塞爾迪卡客房飯店
Trapezitsa 4, Sofia

評論

5.4
10 分，有夠讚；29 則評論中有 2 則" "
8 分，不錯哦；29 則評論中有 8 則" "
6 分，一般般；29 則評論中有 3 則" "
4 分，不太好；29 則評論中有 10 則" "
2 分，很糟糕；29 則評論中有 6 則" "

5.8/10

整潔度

5.6/10

員工素質

4.4/10

設施服務

5.0/10

住宿環境和硬體

5.2/10

環保程度

評論

4/10 不太好

Abdus

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nothing positive about this hotel. Only the location is good.
於 2024 年 2 月住了 3 晚

2/10 很糟糕

lynn

不喜歡：員工素質
Near center
於 2023 年 10 月住了 1 晚

8/10 不錯哦

WARACHEN

情侶出遊
喜歡：整潔度
不喜歡：員工素質
As we read bad comments from this property and when we arrived, the room is big, WiFi is good, very easy to get metro(just a minute walk), to shopping street or going to attractions places. The negative points are that the property doesn't mention on the property information or on the confirmation that the property will e-mail the instruction how to get in and get the room key. We stood long time in front the hotel to find the way to get in or staff coming.there was no staff waiting at the reception. We were struggling to contact the agent to get the information and finally been told that we must check the e-mail which has been sent a couple hours before check-in time. Neighbour rooms may make noise and we can hear water from everyone showering. And last Expedia confirmed check out time at noon but 11.00am staff showed up and told us to leave.

8/10 不錯哦

Alexander

於 2023 年 8 月住了 1 晚

6/10 一般般

Claus

團體旅遊
不喜歡：整潔度和住宿環境和硬體
於 2023 年 6 月住了 1 晚

4/10 不太好

Marius

不喜歡：整潔度、設施服務和住宿環境和硬體
Het personeel hielp goed en was vriendelijk. Voor de rest geen positieve dingen. Zeer gehorig, slechte bedden, geen voorzieningen, koud, wel beschikking over een airco maar daar heb je weinig aan. Slechte badkamer met rottende kozijnen. Zou het van jullie site afhalen als ik u was.
於 2023 年 2 月住了 4 晚

8/10 不錯哦

hannu

喜歡：整潔度、員工素質和住宿環境和硬體
Value to your money
It was a lovely room and in the city center of Sofia. Metrostation is right there and easy access to room. Only cold water in the shower.
於 2023 年 2 月住了 2 晚

2/10 很糟糕

Angelica

4/10 不太好

Erdal

商務旅客
不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚

4/10 不太好

真實旅客

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Really bad!
Built in "bathroom" that was horrible. Air-conditioning didn't work & there was no remote control. Super loud! You could hear everything! People were sitting on front of our window the whole night & day! Bad was horrible! Old underwear on the radiator & a lot of dust. This is just a part! Not worth continuing
於 2022 年 8 月住了 1 晚

4/10 不太好

Al

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Old and tired, like me.
The hotel was old and tired, fairly grubby, the bed was the hardest I’ve ever slept on. Bathroom was the same. I guess it was reasonable value for money for a capital city centre hotel though. The manageress was absolutely drop-dead gorgeous though, which made up for almost everything.
於 2022 年 5 月住了 1 晚

2/10 很糟糕

真實旅客

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I don’t recommend it
This place is not a good place to stay. Allow yourself to spend a few more Leva for the sake of your own health. Place is cold. There are two small heaters that doesn’t even heat themselves. Beds are dirty. There are no seperate shower. Toilet sink and the shower is one thing. Floors are dirty walls are dirty.
於 2022 年 3 月住了 1 晚

4/10 不太好

Vicente

不喜歡：員工素質
Bad experience
They overbooked my room and got my personal items out of the room and left them on the hallway until I got back in the afternoon. At night I had people waking into my room because they gave the keys to the other guest since they had overbooked the room.
於 2022 年 3 月住了 2 晚

2/10 很糟糕

真實旅客

於 2020 年 3 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Serdika Rooms 於 2020年2月13日回覆
Thank you

4/10 不太好

Puri，Tokyo

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Location was good. Close to central. Only 10 minutes walk from train and bus station. We spent two nights there and had no toilet or bathroom lights. My wife asked them to fix it on the first day but it was not fixed while we were there...so it was uncomfortable showering or going to the toilet by torch light. This was the only disappoiting part.
於 2020 年 1 月住了 2 晚
Serdika Rooms 於 2020年1月23日回覆
Thank you for your valuable comments. We apologize for the inconvenience you had.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 1 晚
Italian House 於 2019年10月24日回覆
Thank you for your valuable feedback! You’re most welcome to visit again.

8/10 不錯哦

BRIAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Italian House 於 2019年10月24日回覆
Thank you for your review. Hoping to see you again soon

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not clean
The room was not clear. The bathroom and wc is together. Beds was not clear, there were no pillowcase..
於 2019 年 8 月住了 1 晚
Italian House 於 2019年8月20日回覆
Thank you. It was our mistake

10/10 有夠讚

Maria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Assolutamente perfetto
Un soggiorno stupendo, Irina è stata fantastica fin dal mio arrivo, fornendomi anche tutte le informazioni possibili sulla città e aiutandomi in ogni momento. L'hotel non potrebbe essere più centrale, posizione perfetta, camera grandissima. Non potevo trovare di meglio. Lo consiglio a chiunque, tornerei sicuramente!
於 2019 年 7 月住了 1 晚

8/10 不錯哦

Manfred

喜歡：整潔度
mittendrin
zentraler geht es nicht und trotzdem ruhig, da im Hinterhof. Service unnötig, da Haustürcode und Schlüssel vorhanden. Gewöhnungsbedüftig ist, dass das Bad/WC zwar nur zum gebuchten Zimmer gehört, aber nur über den allgemeinen Flur zugänglich ist. WLAN nur zeitweise; wenn wenig Belegung im Haus, tot. Aber in der Nähe Cafeteria, Restaurant etc. Unschlagbares Preis- Leistungsverhältnis.
於 2019 年 5 月住了 3 晚
Italian house 於 2019年6月19日回覆
Danke für die Bewertung.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bien
於 2019 年 1 月住了 2 晚
Emanuele 於 2019年3月19日回覆
Thank you Bien We really appreciate your feedback.

6/10 一般般

Alberto luis

Buena ubicacion
Limpio
於 2018 年 8 月住了 2 晚

2/10 很糟糕

真實旅客

場所がわかりにくい
場所がわかりにくい
於 2018 年 8 月住了 1 晚

4/10 不太好

Jacopo，Bologna

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
buono come posizione. Pero': umido. bagno con muffa su soffitto luci lampadario camera non funzionanti
於 2018 年 7 月住了 8 晚

2/10 很糟糕

Alessandra，Latina

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sconsigliato
Abbiamo prenotato questo hotel a due stelle senza troppe pretese. Tuttavia l'unica cosa da cui non si può prescindere è l'igiene. Il bagno, 2mq esatti, conteneva un water molto sporco, un lavandino microscopico e una cornetta della doccia collegata al lavandino (foto). Da notare, inoltre, che della doccia c'era solo la cornetta, in quanto non c'era un piatto, ma uno scolo sul pavimento, in un bagno di per sé già molto piccolo. Le pareti erano scrostate e c'era muffa ovunque (foto). Nella camera, tappezzata di spartiti ammuffiti che davano odore, era presente una doppia finestra a tre ante, di cui una con i vetri rotti e due che non si potevano chiudere. Personale invisibile.
於 2018 年 7 月住了 3 晚

6/10 一般般

ofer

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
a budget room in Sofia
After I made the booking for "Guest Rooms Heart of Sofia", I received a message from the hotel, that they will relocate me to one of their other properties "Italian House Hotel", which is not as central, and one metro station away from "Guest Rooms Heart of Sofia". The new location is still central enough and convenient. The room is VERY old, not maintained well and definitely could use a face lift. House keeping do a very good job, but the whole place is just too old. I guess this is why the price was as cheap as it was, so in terms of value for money, you probably get what you pay for, and that's fine by me. There's a kitchenette for the use of all the guests. and every morning a fresh croissant for all the guests. There's a supermarket right next to the hotel, and a metro station. Wi-Fi was OK. Staff VERY friendly and helpful!
Ivo 於 2018年6月1日回覆
Thank you for your feedback