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Mountain Lake Hotel

3.0 star property
Families disconnect from daily stress and connect with adventure in the mountains, where outdoor activities and relaxation create the perfect balance

Choose dates to view prices

Mountain Lake Hotel is perfect for a family escape in mountain surroundings. Explore scenic trails on horseback, foot, or bike, then enjoy a rejuvenating spa massage. Kids have a playground and pool, while adults enjoy the coffee shop and complimentary breakfast buffet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is NT$15,116
NT$16,476 total
includes taxes & fees
May 25 - May 26
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Late check-in fee: EUR 30 for check-in between 2:00 PM and 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 26 and December 1.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10.22 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 61.33 per vehicle (one-way)
  • Pet fee: EUR 10.22 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: EUR 30 for check-in between 2:00 PM and 6:00 PM
  • Late check-out fee: EUR 30 (subject to availability)
  • Firewood fee: EUR 10.22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24

Frequently asked questions

Does Mountain Lake Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Mountain Lake Hotel?

As of 2026/5/24, prices found for a 1-night stay for 2 adults at Mountain Lake Hotel on 2026/5/25 start from NT$15,116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mountain Lake Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10.22 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mountain Lake Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 2:00 PM– 6:00 PM for a fee of EUR 30.

What time is check-out at Mountain Lake Hotel?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Does Mountain Lake Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 61.33 per vehicle applies.

Where is Mountain Lake Hotel located?

Conveniently near skiing facilities, this Smolyan hotel is located in the mountains within 3 mi (5 km) of Smolyan Lakes - Snezhanka, Stoykite - Snezhanka, and Pamporovo Ski Resort. Smolyan Ski Resort and Studenets 2 are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

8.8

Cleanliness

10

Location

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa services were not available, quaint remote location with fresh air and mountain forest views
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joong Ae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Cozy and Nice hotel~

Hotel's location was abit far from the ski center, but the around of the hotel was beautiful~~~we loved it. the food was so good from the resturant too.
Stayed 1 night in Jan 2023
Verified

8/10 Good

MURAT CAGLAR

Liked: Cleanliness, property conditions & facilities, room comfort
YEMEK İÇİN REZERVASYON GEREKTİĞİ SÖYLENMEDİ...AÇ KALDIK...
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal und die Umgebung ist zauberhaft.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Excellent place!

Beautiful hotel in the midle of the woods close to a lift that takes you to the top of the mountains with a breathtaking view! There is a tower with a restaurant at the top of it. Arrived at 22:00 and there was no reception, we got the key from the waitress of the restaurant. We wanted to eat and she said it was closed even in the door was written till 24:00. Big room with a view to the mountains in the third floor without lift, no air condition and we couldnt open the windows because there were plenty of mosquitos. We stayed two days and for our surprise they didnt change the towels or ordered the bed, only took the garbage. Breakfast was good. We left early morning at 8:00 and we left the key in the desk because there was no one and we missed breakfast because it only started at 8:30.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Maciej

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

feyzullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Eliyahu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023