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海爾南旅館飯店

5.0 星級住宿

Helnan Auberge Hotel

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評論

6.8 分，滿分 10 分，

熱門設施服務

  • 游泳池
  • 熱水浴缸
  • 含停車位
  • 餐廳
  • 空調
  • 商務服務
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類似的住宿

餐廳
湖畔塔奇飯店
El Faiyum
  • 含早餐
  • 寵物友善
  • 含停車位
  • 餐廳
現在價格為 NT$3,443
總價 NT$4,440
含稅金和其他費用
5 月 28 日 - 5 月 29 日
湖畔塔奇飯店
比較類似住宿

規定

入住

入住登記開始時間：14:00；入住登記結束時間：15:00

提供零接觸入住服務

快速入住

辦理入住手續的最低年齡：18 歲

退房

退房時間：12:00

提供零接觸退房服務

快速退房

入住特別注意事項

抵達住宿時櫃台會有服務人員接待旅客

住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

禁帶寵物

兒童和加床

歡迎兒童入住

恕不提供折疊床/加床

此住宿接受的付款方式

重要資訊

費用

住宿會在您入住時收取以下費用 (費用可能包含適用的稅金)：

  • 押金：每晚 USD110.00

此處已列出所有由住宿提供的收費項目。

可選設施服務

  • 代客停車費用：每晚 USD5.00

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅，並且可能會改變。

注意事項

若有額外房客入住，住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件，並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求，房客須於辦理入住手續時與住宿確認；特殊入住要求可能需要加收費用
此住宿接受信用卡及現金等付款方式
住宿有滅火器、保全系統、急救箱和窗戶護欄等安全設備
此住宿設有例如陽台、庭院、露台等可能不適合兒童使用的戶外空間；如有疑慮，建議您在入住前與住宿方聯絡，確認他們可提供適合您的客房

其他須知

12 月 24 日的總房價一律包括聖誕夜晚宴餐費
12 月 31 日的總房價一律包括跨年晚宴餐費

常見問題

海爾南旅館飯店是否有游泳池？

是的，此住宿設有室內游泳池、室外游泳池和兒童游泳池。

海爾南旅館飯店是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

海爾南旅館飯店的停車費用是？

此住宿提供免費自助停車服務。

海爾南旅館飯店的入住登記時間是？

入住登記開始時間：14:00；入住登記結束時間：15:00。

海爾南旅館飯店的退房時間是？

退房時間是 12:00。

海爾南旅館飯店位於何處？

這家奢華飯店位於辛努里斯，距離卡倫湖 2.6 公里，而且距離卡拉尼斯 16 公里。法尤姆金字塔和水車公園也在 25 公里內。

評論

的評論

6.8

7.0

整潔度

6.8

地點

6.8

員工素質

6.2

住宿環境和硬體
10 分，有夠讚；33 則評論中有 8 則
8 分，不錯哦；33 則評論中有 8 則
6 分，一般般；33 則評論中有 8 則
4 分，不太好；33 則評論中有 4 則
2 分，很糟糕；33 則評論中有 5 則

評論

已驗證

10/10 有夠讚

Hosam

喜歡：整潔度、員工素質和住宿環境和硬體
Very unique property, staff are extremely helpful and friendly
於 2022 年 5 月住了 3 晚
已驗證

2/10 有點糟

Shady

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our experience was terrible by all means They never answer their phone In the first place Staff is VERY unfriendly and not willing to help Room was not clean Bedsheets and towels smelled awful We couldn’t even reach the reception or front desk if we needed anything during our stay Food was horrible
於 2022 年 2 月住了 2 晚
已驗證

8/10 不錯哦

Ehab

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great experience

Overall ... it was good experience 8.5/10 Staff freindly 10/10 Room is great 9/10 Service is great 9/10 Food is ok .. Arabic cousin ... i can give it 7 out of 10 .. food was not much hot ( dishes up not heated up during service ) and not much verieties of dishes... Hotel location is direct on the lake however it is far away from the attraction areas ( approx 25km far ) Hotel is not providing Safary trip packages ... so you need to do your own homework .. to arrange a trip for your safary trip ... for us .. we ve contacted a local family lives in tunis village who has several land croser 4×4 Approx cost is 100 usd per trip can accomodate up to 6 pax.. including water falls .. wasi al hitan ...desrt surfing..... desert crousing ...
於 2022 年 2 月住了 1 晚
已驗證

2/10 有點糟

Nariman

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible place, dirty, food is disgusting. The third bed for the
於 2021 年 4 月住了 1 晚
已驗證

2/10 有點糟

真實旅客

不喜歡：設施服務和住宿環境和硬體
Avoid Helnan al fayoum, Everything is terrible. I came for one night just to sleep as we have trips outside to do, 1st i checked in at 6pm,they put us in a room overview garbage area,as there is no other rooms available, 2nd we found out that air-condition bringing out heat in a terrible way, we tried to talk to them, to find that 5 rooms at reception are complaining same issue & their answer that we are trying to fix it ... Now it is 11 pm, we couldn’t sleep & my kids slept and their bodies are too hot ... I called the manger & i started to shout out, his answer that i will fix it and call you back in 15 mins, After an hour and half he prepared another room in another building , more clean and location is better , but we have to carry kids while they are sleeping and pass them to another building in very gold weather with too much wind , After we moved with 3 hours , i found my little daughter got a fever 40 c , calling them to help but no pharmacies around and no clinics.. we stayed like that till 2nd day ! And regardless what happened to us, this hotel is not Fayoum mood at all , terrible location No View , terrible food ( no oriental breakfast like all other hotels ) .. Not that clean at all , Dirties all around& rooms are too small Dosent worth penny , its rate was 1200-1500L. E per night & other hotels max. 600L. E Was a big mistake to choose
於 2021 年 4 月住了 1 晚
已驗證

10/10 有夠讚

Alaa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
a very relaxing place
於 2021 年 2 月住了 2 晚
已驗證

6/10 一般般

真實旅客

喜歡：整潔度
不喜歡：設施服務
The hotel is historic with lot of events that have happened in it. But when keeping the iconic old vibes, the hotel management forgot to do maintenance and renovation. The room is supposed to be 5 stars but was not even close to 3 stars with the bathroom amenities very limited and the shower very old and broken. The breakfast buffet was okay but dinner options were very limited. Front desk staff were too slow and seemed not professional enough to match the expectations of this historic hotel
於 2020 年 12 月住了 1 晚
已驗證

6/10 一般般

真實旅客

Great location, great views, beautiful garden, historic
於 2020 年 12 月住了 2 晚
已驗證

8/10 不錯哦

Abeer

喜歡：員工素質和客房舒適度

Needs renovations

The hotel has a lot of history but it needs huge renovations.
於 2020 年 12 月住了 1 晚
已驗證

10/10 有夠讚

christie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Our stay was lovely. The staff was helpful and attentive, the hotel was sparkling clean and we had a very relaxing time. We were one of only a few guests in the hotel in this quiet season and yet the staff worked hard to make sure we enjoyed every moment.
於 2020 年 11 月住了 2 晚
已驗證

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place and good food . Need some activities for the night . Bath shampoo and shower gel quality need to be changed
於 2019 年 11 月住了 1 晚
已驗證

10/10 有夠讚

Mervat

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
👌👍 very good everything perfect we love stuff
於 2019 年 10 月住了 2 晚
已驗證

8/10 不錯哦

jafar

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good overall
於 2019 年 7 月住了 1 晚
已驗證

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Excellent architecture and landscape clean rooms and excellent breakfast. Toilets need renovation. Sound insulation of the balcony needs improvement if possible. Music broadcast should be better and should stop before 10 pm.
於 2019 年 1 月住了 1 晚
已驗證

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體
location is very good 1 hour 15 from Cairo.. 30 min from Tunis village. rooms need renovation. don't recommend u go during any public holiday as they aren't ready to host so many guests at the same time.
於 2019 年 1 月住了 2 晚
已驗證

8/10 不錯哦

Thomas

Recommended for not demanding cleintle whose main goal is to explore the area. Price is rigght. Friendly staff
於 2019 年 1 月住了 3 晚
已驗證

6/10 一般般

nesreen

كان يمكن ان يكون أفضل

الفندق قديم يحتاج الي تجديد بمعني انه فندق تاريخي ولكن ينقصه الصيانه والاهتمام. لانوجد خدمات ترفيهية خاصه في فصل الشتاء، قد يكون مكان أفضل في الربيع! رغم إنني غير متاكد من ذللك
於 2018 年 12 月住了 1 晚
已驗證

4/10 不太好

bassem

不喜歡：員工素質、住宿環境和硬體和客房舒適度
long check in process over an hour, wrong bed request in 2 rooms, awful breakfast
於 2018 年 8 月住了 1 晚
已驗證

6/10 一般般

真實旅客

喜歡：客房舒適度
Average hotel nothing special, location is good to go anywhere in fayoum
於 2018 年 6 月住了 2 晚
已驗證

4/10 不太好

Ozgur

喜歡：整潔度

Kotu bir geceydi

Otele gelen öğrenci gurubu sabaha kadar korıdorlarda muzık acıp eglendı.Ama işin garibi otel yonetımı buna mudahale etmedi. Gece boyu uyuyamadık.
已驗證

2/10 有點糟

hanan

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

All public area is not heated very cold all over

I booked 4 nights and left after 2 it was very cold no heaters at any public area , poor service they couldn't find my booking or know anything about the hotel entertainment over all stay was not good bad experience no activity indoor or outdoor by the pool
已驗證

8/10 不錯哦

aliaa

喜歡：整潔度、住宿環境和硬體和客房舒適度

nice hotel

over all was good , very friendly staff, amazing view from the rooms
已驗證

4/10 不太好

ハト

不喜歡：整潔度、住宿環境和硬體和客房舒適度

ゴージャスなのに、寂れた雰囲気のホテル。

元国王の離宮ということで、期待していたが、残念な感じです。オーベルジュという名前にもかかわらず、ご飯は美味しくない。
已驗證

4/10 不太好

Raghdaa

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was on poor garden view although I reserved a beach view!
已驗證

8/10 不錯哦

Mohamed

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

The first one

It was a great stay and everything was good but the problem only with the front office manager coz he gave me a very hard time