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東海岸聖大飯店的評分

3.5 out of 5
東海岸聖大飯店
171 East Coast Road, Singapore

評論

8.0

非常好

10 分，有夠讚；338 則評論中有 105 則" "
8 分，不錯哦；338 則評論中有 153 則" "
6 分，一般般；338 則評論中有 54 則" "
4 分，不太好；338 則評論中有 18 則" "
2 分，很糟糕；338 則評論中有 8 則" "

8.4/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

7.8/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

LeeChu

商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
房間略嫌小了些 浴室也不是很舒適 可以說硬體設備勉勉強強及格 但員工與櫃檯人員都親切有禮 考慮價格不貴，商務旅行會再入住
於 2022 年 10 月住了 5 晚

10/10 有夠讚

Mei Lee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and clean
於 2021 年 8 月住了 1 晚
Team Santa Grand Hotel 於 2021年8月11日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

10/10 有夠讚

HONG-YUN

於 2019 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
良好，如果有機會再遊新加坡，會住到市區
於 2018 年 12 月住了 2 晚

8/10 不錯哦

Chang Sheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地點非常好，旁邊餐廳和商場多，非常棒。
於 2018 年 10 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
酒店與市區旅遊景點（牛車水，小印度，烏節路等）較遠，但附近環境舒適，是一個不錯的選擇。 由機場至酒店坐的士車程約15-20分鐘。
於 2018 年 9 月住了 4 晚

8/10 不錯哦

Ping，HK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
整潔、舒服。
第一天，大清早被隣房的小朋友練琴吵醒，聽說他要在酒店練習幾天，以備比賽；沒窗簾，好像被趕著起床，哈哈........
於 2018 年 8 月住了 4 晚

8/10 不錯哦

Jimmy，Macau

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and clean hotel, and many restaurants and bars near the hotel!
於 2018 年 7 月住了 4 晚

8/10 不錯哦

Leung，香港

喜歡：整潔度、員工素質和客房舒適度
都滿意
酒店： 職員態度不錯，早餐需另外付費，每位十五元，所以我們沒有吃，職員也說其實附近有很多餐廳可以吃早餐。 我們房間的浴室是沒有鎖的，關上門便算。 房間偏小，但有個小露台，露台是與其他房間的露台打通，但沒有風景可看，可能是我們住二樓的關係。 注意床角有點尖，其中一晚不小心給刷損了。 靠近katong商場，方便。 交通： 近機場，十五分鐘的士車程可去到。 唯獨距離最近的eunos mrt station需步行約半小時，看googlemap找路，途中會經過一些小店舖，時間寬鬆可以試試。 我們只是步行去地鐵站一次，其他日子都是在katong商場外的的士站坐的士去eunos station，收費約六至八元。 奈何不少的士司機不太懂此酒店，但一說靠近katong商場就馬上知道了。
於 2018 年 5 月住了 3 晚

8/10 不錯哦

YUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
住宿整体还好，酒店提供可外带的手机一部，可以打电话和无限上网，这点不错。
於 2017 年 9 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Friendly and helpful staff
There were nice staff and convenient location benefits but hotel facilities should be improved,such as no light in swimming pool at night, also only one room card to provide ,it is inconvenient for us to come back room in different time. However, there were helpful and friendly staff to help us call taxi to airport at 4am and they can speak Cantonese to communicate with us. It was nice to ask them and feel friendly to me.
於 2017 年 8 月住了 2 晚

4/10 不太好

Ka Long

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
That's why a good photographer is needed
There is nothing wrong with the hotel, just it's totally different from what I saw from all the pics here. The hotel has hired a really good photographer.
於 2017 年 8 月住了 1 晚

10/10 有夠讚

David Liu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
必需要再次入住
充滿驚喜的酒店
於 2017 年 7 月住了 2 晚

6/10 一般般

Ta Fung，fung

喜歡：員工素質
不喜歡：住宿環境和硬體
酒店不豪華 但有特色
位於東岸，MRT 不在附近，但勝在周圍沒有高樓大廈，East Coast Road 很有特色，而且特別食肆林立，頗為舒適的位置。酒店不豪華，但服務尚算可以。如要求不高又想慳錢，絕對係一個選擇。
於 2017 年 7 月住了 3 晚

10/10 有夠讚

Yu Hsuan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
離機場跟東海岸很近的飯店
離機場很近 若要安排離新前一天的住宿 是不錯的選擇

8/10 不錯哦

MAN YEE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Roger，Hong Kong

喜歡：整潔度、員工素質和客房舒適度
還可以
大堂上網正常，房間無線可連接但速度超慢，住四晚也是這樣，最後要跑去大堂上線。房間整潔，就是大床有輪會跑，睡著沒問題，睡前看電視或書就感覺怪怪的。

10/10 有夠讚

Siu Ling Elaine，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的選擇
酒店位置適中, 交通方便, 環境優靜, 雖然酒店比較小型, 但設施齊備.

8/10 不錯哦

Teppei

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Team Santa Grand Hotel 於 2024年5月3日回覆
Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority.

6/10 一般般

Nitin

於 2024 年 4 月住了 1 晚
Team Santa Grand Hotel 於 2024年4月24日回覆
Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority.

10/10 有夠讚

Melanie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 5 晚
Team Santa Grand Hotel 於 2024年4月7日回覆
Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority.

10/10 有夠讚

matthew，Duncraig

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We needed a one night stay due to being let down by Jetstar and missing our connection. This place was awesome - relatively close to the airport but with bars and restaurants within easy walking distance.
於 2024 年 2 月住了 1 晚
Team Santa Grand Hotel 於 2024年2月29日回覆
Dear Valued Guest, We are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotel

2/10 很糟糕

Aidan C

Ratna 於 2024年2月11日回覆
Thank you for your feedback! I believed we have handled your reservation well despite it's not the hotel fault. and you told me that you are pleased with the service we provided. We will always try our best to provide the best service for our guests. Thank you.

10/10 有夠讚

Keizo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Ratna 於 2024年2月11日回覆
Thank you for your wonderful rating. We are very delighted to hear that you enjoyed your stay with us. We hope to see you again in the near future.

6/10 一般般

Bob

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 2 晚
Team Santa Grand Hotels 於 2023年12月21日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand HotelsBeyond Boutique, Experience like a Local.

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
A1
於 2023 年 3 月住了 3 晚
Team Santa Grand Hotels 於 2023年4月14日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand HotelsBeyond Boutique, Experience like a Local.

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convinient, reasonable price
於 2023 年 2 月住了 1 晚
Team Santa Grand Hotels 於 2023年2月20日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand HotelsBeyond Boutique, Experience like a Local.

10/10 有夠讚

Mubarak Begum

親子旅遊
喜歡：整潔度、員工素質和設施服務
Excellent service..neat and clean.The best customer service
於 2022 年 6 月住了 1 晚
Team Santa Grand Hotels 於 2022年7月8日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

8/10 不錯哦

JOSE

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cerca de lugares para comer y comprar.
於 2022 年 4 月住了 1 晚
Team Santa Grand Hotel 於 2022年4月19日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

10/10 有夠讚

Punithavathi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff
Smooth check in process. Clean and new looking room. Very convenient location.
於 2022 年 1 月住了 1 晚
Team Santa Grand Hotel 於 2022年1月28日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：客房舒適度
Acceptable stay !
Front desk staff were friendly and warm with their services, check-in was a breeze. Hygiene was visibly strict and commendable as there’s some folks on quarantine sharing the same building on different levels. Nothing to worry about. The slight issue was thin walls/window surrounding the room so some work can be done on sound proofing. Overall decent experience.
於 2021 年 12 月住了 1 晚
Team Santa Grand Hotel 於 2022年1月28日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

6/10 一般般

Shawn

喜歡：員工素質和住宿環境和硬體
not that great.
The pillows were way too soft and the room's walls are paper thin so I could hear anything and everything. What made it worse is that the hotel is located in a noisy area. The combination of these two things made it impossible to fall asleep. Also I requested that they have an iphone charger so I could charge my phone. The hotel had an adapter but no lightning cable to connect the phone to. The hotel should invest in some spare cables for situations like mine instead of leaving us to scramble to find a way to charge our devices (because we forgot to bring out charger with us). Also there was no ice machine and I was told to use the ice tray in the freezer but because the ice tray was emptied before check in there was no way for me to have ice when I needed it. Also final note: The bathroom needs to be better cleaned I discovered mold on the glass shower wall after steam had built up from showering and it was disgusting and frightening to behold.
於 2021 年 8 月住了 1 晚
Team Santa Grand Hotel 於 2021年8月11日回覆
Dear Guest, Thank you for leaving a review after your stay. Please accept our most sincere apologies that did not meet your expectations. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. Once again, we are sorry for the unpleasant experience that you had. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly and clean appearance of the lobby and hotel in general including the rooms. Friendly staff at check in. All smooth and easy!
於 2021 年 5 月住了 1 晚
Team Santa Grand Hotel 於 2021年5月19日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

8/10 不錯哦

真實旅客

情侶出遊
喜歡：員工素質和住宿環境和硬體
Nice modern deco
於 2021 年 4 月住了 3 晚
Team Santa Grand Hotel 於 2021年4月12日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stayed here for few days. Room is clean, bed is comfortable. Can be a go-to place for a short stay. Only thing that may need to be checked / improved is their Aircon. The room where we stayed, the aircon is not that cold.
於 2021 年 2 月住了 2 晚
Team Santa Grand Hotel 於 2021年2月15日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

10/10 有夠讚

HS，Tampines

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Peaceful and clean hotel with nice staffs from front desk to cleaner.
於 2020 年 12 月住了 2 晚
Team Santa Grand Hotel 於 2020年12月14日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. We look forward to seeing you again and will always have your needs as our highest priority.

8/10 不錯哦

Jenn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 1 晚
Team Santa Grand Hotel 於 2020年9月16日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

8/10 不錯哦

Hwee Hwang

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 1 晚
Team Santa Grand Hotel 於 2020年9月7日回覆
Dear Hwee Hwang, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

2/10 很糟糕

真實旅客

於 2020 年 3 月住了 2 晚
Chris, Ops Manager 於 2020年3月24日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

8/10 不錯哦

Marco

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sympatisches Hotel mit guter Preis/Leistung
Sympatisches Hotel mit guter Preis/Leistung im noch wenig touristischen Stadtteil Katong. Zimmer/Bad geräumig, wir haben sogar ohne Anfrage einen Upgrade erhalten. Gute Busverbindungen nach Downtown, 15 Min. per Taxi vom Flughafen und ausgezeichnete lokale Verpflegungsmöglichkeiten rund ums Hotel. Frühstück primär asiatisch.
於 2020 年 3 月住了 3 晚
Chris, Ops Manager 於 2020年3月12日回覆
Dear Mr Marco, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
値段相応で最低限は揃っていてよかった。
於 2020 年 2 月住了 1 晚
Chris 於 2020年3月5日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 1 晚
Sylvia 於 2020年3月1日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Hotel Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 1 晚
Sylvia 於 2020年3月1日回覆
Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Hotel Manager

6/10 一般般

JUNG

喜歡：整潔度和員工素質
쾌적한 잠자리를 제공하는 저렴한 호텔을 원하는분께 추천
객실이 생각보다(사진보다) 작아서 놀란것 외에는 싱가폴에서 금액대비 적당한 호텔이라고 생각합니다. 방은 좁지만 욕실 사이즈는 넉넉했어요. 주치앗은 예쁜카페와 맛있는 식당들이 많은 곳이라 선택했었고 호텔에선 잠만 자기때문에 호텔시설을 애용하는 분이 아니면 깨끗하고 쾌적하고 나쁘지않다고 생각합니다.
於 2020 年 2 月住了 2 晚
Sylvia 於 2020年2月20日回覆
Dear Jung, Thank you for the review and rating. Sorry to disappoint you in our room size. You may book our deluxe room category which is larger in size for your future stays. Hope to be of service to you again in near future.

10/10 有夠讚

Virginia，Woodstock Georgia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very affordable, very clean, very friendly counter staff as well as helpful. Stayed there twice so far! Rooms decorated nicely. Highly recommend!!!
於 2020 年 2 月住了 1 晚
Sylvia 於 2020年2月20日回覆
Dear Virginia, Thank you for the perfect rating and review. We are very pleased that did not disappoint you in our local hospitality touch. Hope to be of service to you again in near future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenience for eateries. Staff very friendly and helpful
於 2020 年 1 月住了 1 晚
Sylvia 於 2020年2月7日回覆
Dear Anonymous, Thank yor for the fantastic rating! We are glad that you enjoyed your stay and our Team did not fail to deliver their local hospitality touch during your stay with us. Hope to be of service to you again.

8/10 不錯哦

TOSHIO

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
バスを利用すれば便利。
空港にも近く　バスを乗り越せれば便利。タクシーもすぐ拾えます。ホテルは小ぢんまり　値段相応です。 スタッフは親切でした。
於 2020 年 1 月住了 2 晚
Sylvia 於 2020年2月7日回覆
Dear Toshio san, Thank you for the review and rating. We are glad that you find our hotel is convenient and staff service is good. Hope to be of service to you again!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were super friendly, helpful and couldn't do enough for us. Hotel pool was fantastic to cool down in after a hot day in the city. Location good, lots of local bars, restaurants and shops. Clean, comfortable and air conditioned...
於 2020 年 1 月住了 3 晚
Sylvia 於 2020年1月22日回覆
Dear Anonymous, Thank you for the great review and awesome rating! Glad that our Team delivered their passion to serve during your stay with us. We hope to be of service to you again. Hotel Manager

10/10 有夠讚

Au

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
Sylvia 於 2020年1月22日回覆
Dear Au, Thank you for the awesome rating! Hope to see you again. Hotel Manager

6/10 一般般

Cecilia

情侶出遊
The room is a bit small while the picture looks bigger. The breakfast is very limited and simple, not too much varieties to choose from.
於 2020 年 1 月住了 1 晚
Sylvia 於 2020年1月13日回覆
Dear Cecilia, Thank you for staying with us. We are sorry that your stay is not to your expectations. Our Superior room size is from 13 to 15sqm, Deluxe from 18-21sqm , Triple 21sqm-28sqm. Hope above room size information will able to help in your decision in near future. For breakfast, our Platypus restaurant serve Continental Breakfast therefore choice is indeed limitation, We will have 1 main dish, 1 Chinese porridge and remaining Continental items. Hope to be of service to you again and the experience will not deter you in returning to us in near future.