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新加坡綠洲住宅飯店式公寓的評分

3.5 out of 5
新加坡綠洲住宅飯店式公寓
123 West Coast Crescent, Singapore

評論

9.4

好極了

10 分，有夠讚；28 則評論中有 21 則" "
8 分，不錯哦；28 則評論中有 5 則" "
6 分，一般般；28 則評論中有 1 則" "
4 分，不太好；28 則評論中有 1 則" "
2 分，很糟糕；28 則評論中有 0 則" "

9.2/10

整潔度

9.4/10

員工素質

8.0/10

設施服務

9.4/10

住宿環境和硬體

評論

10/10 有夠讚

Miki

喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 7 晚
Hotel Management 於 2023年9月4日回覆
Dear Miki, Greetings from Oasia Residence Singapore! Thank you for taking the time to leave us this valuable rating .We are glad to know that your stay was wonderful and you enjoyed your time here. We wish to have the opportunity to serve you again in near future. Journey Well. Best regards, Eunice Woo Residence Manager Oasia Residence Singapore

6/10 一般般

Albert

家庭旅遊
喜歡：整潔度和客房舒適度
Unhappy about being lied to
The staff was generally helpful and friendly and did the best they could. However, the breakfast situation was woeful... Hotels.com itinerary and listing clearly listed that Daily Breakfast is offered (it still does today). They failed to mention that breakfast is not offered on Saturday, Sundays or Public Holidays. In our 8 night stay, we didn't have breakfast for 3 days. I asked during my stay what the staff can offer, but their hands were tied and can do nothing. I've since been in contact with Hotels.com and the hotel is now telling me that daily breakfast was in fact offered (false statement) and is now blaming me for expecting too much... this was their response "that all guest in Oasia Residence is entitled to continental breakfast, and they will not reject any guest for breakfast and have also confirmed this with the team. Therefore, no compensation can be granted. " As a Gold Member of hotels.com I find this disappointing.
於 2022 年 12 月住了 8 晚
Eunice 於 2023年1月25日回覆
Dear Albert,Greetings from Oasia Singapore Residence!Thank you for staying with us and taking the time to share your feedback here.I'm pleased to hear that you enjoyed the service rendered by our friendly and helpful staffs.I trust that you may have missed out on the booking confirmation that our breakfast is on weekdays only except public holidays.Again, we appreciate the sharing of your feedback, and I do hope that we'll have the opportunity to welcome you back in future.Journey Well.Warm regards,Eunice WooResidence Manager

10/10 有夠讚

Una

喜歡：客房舒適度
Great stay
Lived up to our very high expectations
於 2022 年 9 月住了 17 晚
Eunice Woo 於 2022年10月13日回覆
Dear Una,Greetings from Oasia Residence Singapore!Thank you for writing us this valuable feedback.We are glad to know that your stay was wonderful and you enjoyed your time here.We wish to have the opportunity to serve you again in near future.Journey Well.Best regards,Eunice WooResidence ManagerOasia Residence Singapore

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
於 2021 年 12 月住了 13 晚
Nancy Zhang Yan 於 2021年12月20日回覆
Dear Guest, Greetings from Oasia Residence Singapore! Thank you for your time to put up the review! Hope we can serve you again in near future and have a good day! Best regards, Nancy Zhang Yan Residence Manager

8/10 不錯哦

CO

於 2021 年 6 月住了 14 晚
Nancy Zhang Yan 於 2021年7月19日回覆
Dear CO, Greetings from Oasia Residence Singapore! Thank you for your time to share the positive comments and we wish to serve you again in near future. Best regards, Nancy Zhang Residence Manager Oasia Residence Singapore

10/10 有夠讚

Tatiana

家庭旅遊
喜歡：整潔度和客房舒適度
Oasia west coast
Amazing facilities and greatly managed
於 2020 年 12 月住了 6 晚
Nancy Zhang Yan 於 2021年2月23日回覆
Dear Tatiana, Greetings from Oasia Residence Singapore! Thank you for taking your time to write us this review. We are delighted to know that you have enjoyed your stay with us and we have met your expectations. Thank you and we wish to have the opportunity to serve you again in near future. Journey Well. Best regards, Nancy Zhang Residence Manager Oasia Residence Singapore

10/10 有夠讚

Sung min

商務旅客
喜歡：整潔度和客房舒適度
於 2020 年 9 月住了 6 晚
Nancy Zhang Yan 於 2020年10月20日回覆
Dear Sung min, Greetings from Oasia Residence Singapore! Thank you for your time to put up this valuable review! We are delighted that you enjoyed your stay with us and we met your expectation in service and quality. We wish to have the opportunity to serve you again in near future. Journey Well. Best regards, Nancy Zhang Yan Residence Manager Oasia Residence Singapore

10/10 有夠讚

Sung min

商務旅客
喜歡：整潔度和客房舒適度
於 2020 年 9 月住了 9 晚
Nancy Zhang Yan 於 2020年9月22日回覆
Dear Sung min, Greetings from Oasia Residence Singapore! Thank you for your valuable time to write us this review. We appreciate for all your support during your stay & thank you for choosing us. Journey Well. Best regards, Nancy Zhang Yan Residence Manager

10/10 有夠讚

susie，Sydney

情侶出遊
喜歡：整潔度和設施服務
the amenities are great it was just too far from the train station
於 2020 年 3 月住了 6 晚
Nancy Zhang 於 2020年4月7日回覆
Dear susie, Greetings from Oasia Residence Singapore! Thank you for writing us this feedback. We are glad to know that you have enjoyed your stay with us. Thank you for trusting us and we look forward to seeing you again! Best regards Nancy Zhang Residence Manager

10/10 有夠讚

Stephane

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Tres bon accueil et belle residence, studio tres spacieux tout équipé, il manque juste un vrai petit déjeuner qui est déjà complet cela dit.
於 2020 年 3 月住了 7 晚
Nancy Zhang 於 2020年3月12日回覆
Dear Stephane, Greetings from Oasia Residence Singapore! Thank you for writing us this valuable feedback. We are delighted to learn that you had pleasant stay with us. Our team will be highly motivated with your kind review and support. We will continue to strive for excellence and make our residence a home away home for all our guest. Hope we can serve you again in near future and have a good day! Journey Well. Best regards, Nancy Zhang Yan

8/10 不錯哦

Ken

商務旅客
喜歡：住宿環境和硬體和客房舒適度
ちょっと割高かと。
週に3回しかベットとタオルの交換がなく、ハブラシについては5日間連泊しましたが一度も補給がなかったのが残念でしたが、部屋は綺麗で落ち着いていました。朝食がもう少し充実していれば最高なのですが、シンプルでした。また交通の便が悪いので、車がないと辛いロケーションです。
於 2020 年 2 月住了 6 晚
Nancy Zhang 於 2020年2月17日回覆
Dear Ken, Greetings from Oasia Residence Singapore! We thank you for sharing your experience at Oasia Residence. Your feedback about the breakfast have been raised to our relevant department and we will look into it. We wish to have opportunity to serve you again in near future. Best regards, Nancy Zhang Residence Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 6 晚
Nancy Zhang 於 2020年1月8日回覆
Dear Traveler, Greetings from Oasia Residence Singapore! Thank you for your time on the review and we wish you had a pleasant stay with us. Our team is looking forward to welcoming you again in near future! Best regards, Nancy Zhang Oasia Residence Singapore

10/10 有夠讚

Henry

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 7 晚
Nancy Zhang 於 2019年10月3日回覆
Dear Henry, Greetings from Oasia Residence Singapore! Thank you for your time to put up the review! Hope we can serve you again in near future and have a good day! Best regards, Nancy Zhang Yan Residence Manager

10/10 有夠讚

Peggy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Favorite hotel ever
Everything exceeded our expectations. Very friendly and helpful staff, great breakfast buffets, and exceptional facilities including multiple pools, wonderful exercise room, steam room, rooftop tennis court and more. Close to beautiful parks and convenient shopping. Kith restaurant on-site was very handy. Room was perfect, with kitchen and laundry in the room. Will definitely stay there again.
於 2019 年 6 月住了 11 晚
Nancy Zhang 於 2019年7月8日回覆
Dear Peggy, Greetings from Oasia Residence, Singapore! Thank you for writing us this valuable feedback. We are delighted to know that you enjoyed your stay with us and met your expectation. Receiving this positive feedback will definitely motivate our team to do better in our daily operations. Thank you again for the review and we will definitely see you soon. Best regards, Nancy Zhang Residence Manager

10/10 有夠讚

Carrie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfort, 5 stars Service at Oasia Residence
Great hospitality at Oasia Residence! Rooms were big, minimalistic and very clean:) Awesome views of the port!
於 2019 年 5 月住了 7 晚
Nancy Zhang 於 2019年11月6日回覆
Dear Carrie, Greetings from Oasia Residence Singapore! Thank you for your time to share the positive comments and we wish you serve you again in near future. Best regards, Nancy Zhang Residence Manager Oasia Residence Singapore

8/10 不錯哦

Kavita

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 7 晚
Nancy Zhang 於 2019年4月15日回覆
Dear Kavita, Greetings from Oasia Residence Singapore! Thank you for your valuable time to write us this review. We appreciate for all your support during your stay and we wish to serve you again in near future. Thank you and have a nice day. Best regards, Nancy Zhang Residence Manager Oasia Residence Singapore

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Oasia Service Apartment
Amazing,excellent service Highly recommended
於 2019 年 1 月住了 12 晚
Nancy Zhang 於 2019年2月20日回覆
Dear Guest, Greetings from Oasia Residence Singapore! Thank you for your kind review and it was good to know that your stay has been nice and comfortable. We thank you for the opportunity given to serve you at Oaisa Residence Singapore and wish to welcome you again in the near future. Best Regards, Nancy Zhang Yan Residence Manager Oasia Residence Singapore

4/10 不太好

真實旅客

商務旅客
不喜歡：整潔度和設施服務
This property is not as good as it it appears. The in flat services is nill. I had to find a local store to buy tooth brush and tooth paste, body wash and hand wash etc. I was given some cheap stuff from China it does not qualify to be called a sophisticated Hotel or residence with international guest requirements. If you wish to take this hotel for this cost, it’s much better to take a local hostel instead for much cheaper options. The biggest setback for a business trip guest like me is breakfast where I need to get instant and good to eat food. This hotel says they provide breakfast but I could only see bread, jam and cereals which can be managed by any guest themselves and need to choose a hotel including breakfast. There is no cooked food. Options are less and I had to buy some local vegetables and some breakfast and prepare everyday in the morning. It’s complete waste of time and money. The only thing they can is positive is the mini kitchen. But for business trip guests will find it difficult cause we stay a minimum of one or two weeks and it’s not always possible to cook and eat while we have to concentrate on local transportation issues and office work. This place has no nearest walkable metro train, which is a big setback. Overall I had wasted money for cheap property which brags about a 5 out of 5 rating. Which i feel is not true.
於 2019 年 1 月住了 6 晚

10/10 有夠讚

真實旅客

家庭旅遊, 親子旅遊
喜歡：員工素質和住宿環境和硬體
Exceptional experience!! Highly recommended to anyone visiting Singapore 🇸🇬 the warm hospitality is in abundance and specifically designed for your stay. The beds, shower and location is amazing
於 2019 年 1 月住了 8 晚
Nancy Zhang 於 2019年1月28日回覆
Dear Guest, Greetings from Oasia Residence Singapore! Thank you for your time to put up the review about us! It was very nice of you to share your experience about the surrounding, apartments and facilities of our residence. We are delighted to know that you've enjoyed your stay with us. Your feedback will definitely motivate the team to continue working hard to keep up our standard. We wish to have the opportunity to welcome you again in near future. Best regards, Nancy Zhang Yan Residence Manager Oasia Residence Singapore

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Séjour agréable
Il faut être familier des bus pour apprécier ce quartier excentré (comptez 50 mn minimum pour rejoindre le centre ville, même si l'itinéraire est intéressant car on traverse tout l'urbanisme singapourien des 50 dernières années) ou avoir envie de verdure (West Coast Park à 2 mn, Bukit Timah à 10 mn en bus). L'avantage de l'éloignement du centre est la taille des studios très spacieux. L'établissement offre un buffet petit-déjeuner en semaine. Il y a deux food-courts super à 5 mn (qui valent largement le Maxwell à mon avis), un grand mall occidental avec toutes les cantines (Subway, Starbucks, Sushi ...), massages et salons de beauté de toutes inspirations, cours de ballet et d'aïkido. La piscine est quasi-olympique, vous disposez aussi de deux bassins-jaccuzzi, d'une grande terrasse bronzette. Le personnel est top sympa et arrangeant.
於 2018 年 12 月住了 6 晚
Nancy Zhang 於 2019年1月8日回覆
Dear Guest, Greetings from Oasia Residence Singapore! Thank you for your time to share the positive comments and we wish to serve you again in near future. Best regards, Nancy Zhang Residence Manager Oasia Residence Singapore

10/10 有夠讚

Chris，Waikanae

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Why stay in singapore city when you have an excellent place like Oasia 20 mins on the Mrt away.a mall to yourself,great night food stalls,hardly any traffic.staff friendly and helpful.excellent apartment with the benefit of breakfast,pools,spa pools and housekeeping done for you.we will be going back and highly reccomend Oasia.
於 2018 年 10 月住了 6 晚
Nancy Zhang 於 2018年10月27日回覆
Dear Chris, Thank you so much for taking the time to write us this great review as well as recommending our residence. The team and I are really glad that you enjoyed the convenience of the location and facilities within our property. We hope to welcome you and family back again. Best regards, Nancy Zhang Yan Residence Manager Oasia Residence Singapore

8/10 不錯哦

Yuchao

喜歡：整潔度、員工素質和客房舒適度
Unprofessional service
Toiletries only provided once during my 20-day stay not replenished until the second time requests. This is unprofessional and won’t be stay anymore.
於 2018 年 8 月住了 19 晚
Nancy Zhang 於 2018年10月24日回覆
Dear Yuchao, Greetings from Oasia Residence Singapore! Thank you for taking your time to write us this valuable feedback. It is disheartening to learn that your stay experience was not to your expectations. Please accept our sincere apologies for the inconvenience caused. We assure you that your feedback has been taken seriously. We do hope that you will give us another opportunity to regain your confidence in us and be of service to you once again. Best regards, Nancy Zhang Yan Residence Manager Oasia Residence Singapore

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 7 晚
Nancy Zhang 於 2018年10月24日回覆
Dear Anonymous, Greetings from Oasia Residence Singapore! Thank you for your time to share the positive comments and we wis to serve you again in near future. Best regards, Nancy Zhang Yan Residence Manager Oasia Residence Singapore

10/10 有夠讚

Kelvin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 6 晚
Nancy Zhang 於 2018年9月27日回覆
Dear Kelvin, Greetings from Oasia Residence Singapore! Thank you for your time to share the positive comments and we wish to serve you again in near future. Best regards, Nancy Zhang Residence Manager Oasia Residence Singapore

10/10 有夠讚

Sally Lai King

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 7 晚
Nancy Zhang 於 2018年8月15日回覆
Dear Sally Lai King, Greetings from Oasia Residence Singapore! Thank you for your time to share the positive comments and we wish serve you again in near future. Best regards, Nancy Zhang Residence Manager Oasia Residence Singapore

10/10 有夠讚

Torsten

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 4 月住了 19 晚

10/10 有夠讚

Stephen，Sydney Australia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Exceptional value and friendly atmosphere
After being let down by another hotel. Diana and her team were fantastic and made us feel at home. Plenty of nearby facilities, shopping centres and plenty of excellent restaurants. A bus stop out the front door and never had to wait more than 2-4 minutes for a cab. Had a wonderful stay, clean tidy, professional and more importantly, personable and excellent value for money, you won’t be disappointed.
於 2018 年 1 月住了 10 晚
Nancy Zhang 於 2018年1月29日回覆
Dear Mr Stephen,, Thank you so much for taking the time to write us this great review as well as recommending our residence. The team and I are really glad that you and your wife enjoyed the convenience of the location and facilities within our property. It is also heart-warming to know that you and your wife have had a wonderful time staying with us. We hope to welcome you and family back again. Best regards, Nancy Zhang Yan Residence Manager Oasia Residence Singapore