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新開普酒店 (SG Clean)的評分

2.5 out of 5
新開普酒店 (SG Clean)
Seng Poh Road,3, Singapore, SIN

評論

7.2

不錯哦

10 分，有夠讚；200 則評論中有 34 則" "
8 分，不錯哦；200 則評論中有 85 則" "
6 分，一般般；200 則評論中有 52 則" "
4 分，不太好；200 則評論中有 16 則" "
2 分，很糟糕；200 則評論中有 13 則" "

6.8/10

整潔度

7.4/10

員工素質

6.8/10

設施服務

6.6/10

住宿環境和硬體

7.2/10

環保程度

評論

2/10 很糟糕

YauWing

家庭旅遊
不喜歡：員工素質、住宿環境和硬體和客房舒適度
住房從未如此差劣
登記入住時呆等櫃檯職員15分鐘以上才出現,到達房間發現房間門鎖螺絲未有緊鎖,椅子,房間,浴室污漬處處（雖然見到房務員有用心清潔）,房間內告示三天才會整理房間與網站介紹不符,每人只提供1條浴巾與牙刷,酒店唯一可取只有交通方便.相同房價在附近有更好選擇,若以此質數住宿房價對折調整便相對合理
於 2023 年 11 月住了 5 晚
New Cape Inn 於 2023年11月9日回覆
Dear YauWing,Thank you for your reviewed.I have investigate and found that your room was on DND and therefore the room was not make up.Regards,New Cape Inn

6/10 一般般

Yiu Chung

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Old with insects,small
於 2023 年 9 月住了 1 晚
New Cape Inn 於 2023年9月26日回覆
Dear Yiu Chung,Thank you for your reviewed.Sorry that our room are not up to standard.Regards,New Cape Inn

6/10 一般般

Yiu Chung

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
地點適中 不整潔，殘舊，有細蜘蛛昆蟲 Location is nice, hawker centre and MRT nearby, but room is not so clean. Have insects Old
於 2023 年 9 月住了 3 晚
New Cape Inn 於 2023年9月26日回覆
Dear Yiu Chung,Thank you for your reviewed.Sorry that our room are not up to standard.Regards,New Cape Inn

6/10 一般般

Mei Hsiang

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 14 晚
New Cape Inn 於 2023年8月18日回覆
Dear Mei Hsiang,Thank you for your reviewed and your recent stayed at New Cape Inn.Regards,New Cape Inn

10/10 有夠讚

CHIH MING

於 2023 年 3 月住了 4 晚
New Cape Inn 於 2023年4月6日回覆
Dear Chih Ming,Thank you for your stayed with New Cape Inn.Regards,New Cape Inn

6/10 一般般

Man hei

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
I stayed 3 nights. No room cleaning. Shampoo and body wash are mixed. No comb, no cotton sticks, no slippers. The shower needs repairing. No laundry in hotel, and not available around. Location is good. A few minutes by bus to China Town.
於 2022 年 6 月住了 3 晚
Front Office 於 2022年7月4日回覆
Dear Man Hei, Thank you for letting us know.

8/10 不錯哦

YUCHUAN

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good deal
That's a good deal hotel.
於 2021 年 3 月住了 1 晚
Wilson 於 2021年3月24日回覆
Dear YUCHUAN, Thank you for staying with New Cape Inn during your recent visit to Singapore. Regards Management of New Cape Inn

8/10 不錯哦

YA LAN

喜歡：員工素質、住宿環境和硬體和客房舒適度
飯店評價
飯店設施沒有太好，但還可以接受～離地鐵站走路約15分鐘，但櫃檯人員每個人都很好，會說國語的櫃檯人員似乎是晚班
於 2019 年 4 月住了 3 晚

8/10 不錯哦

Yuet Foon

喜歡：員工素質和客房舒適度
CP還不錯但裝修較舊
CP值還不錯，酒店附近有熟食市場，7-11和較多餐廳。距離市中心還算就近，由於離mrt有一段距離，出入都依賴的士或grab。 整潔度一般，加上酒店裝修較舊，地毯上有些污漬。第一天在洗水間看見一隻蟑螂，而且花灑水壓不足。
於 2018 年 10 月住了 5 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
超高CP
雖然不是時下時髦的飯店，但是清潔度很高，很推
於 2018 年 7 月住了 6 晚

10/10 有夠讚

Chak Hin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很多食肆很多店舖
很多食肆很多店舖
於 2017 年 12 月住了 2 晚

6/10 一般般

真實旅客

喜歡：整潔度和客房舒適度
room air conditioner is cold enough, very comfortable
於 2017 年 8 月住了 2 晚
Thank you fot the comment.

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
好過無
比上不足，比下不平

8/10 不錯哦

ZHAOFENG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
a worthy experience
总的来说是一家性价比较高的酒店，离欧南园（outram park）地铁站有一定距离，第一次有点难找，不过走过一次基本不会忘了怎样走。前台服务尚可，房间挺舒服的，有提供沐浴露牙膏和水，wifi有时会不稳定不过还能用，和国内7天如家差不多。缺点是没有每日打扫和更换水，可能是没有示意吧，总的来说是一次愉快的住宿体验。

6/10 一般般

Tsung-Hung

不喜歡：住宿環境和硬體
老闆娘親切

8/10 不錯哦

Yah Koon

喜歡：員工素質

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Emma

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to subway and bus transport service to all parts of Singapore.
於 2024 年 4 月住了 6 晚
New Cape Inn 於 2024年4月22日回覆
Dear Ema, Thank you for your review. Glad to have you during your recent visit to Singapore.Regards, New Cape Inn

2/10 很糟糕

TAKANORI

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I couldn't unlock the card key properly, so I entered the room and couldn't open it. There was no indication of the number at the front desk, but when I tried to find a number that looked like it, it only took about an hour, so it was meaningless at the front desk. When I got out of the shower, the floor of the room might be leaking, but it was quite wet.
於 2024 年 3 月住了 5 晚
New Cape Inn 於 2024年4月8日回覆
Dear Takanori,Thank you for your review.We are glad to be your host during your recent visit to Singapore.Regards,New Cape Inn

8/10 不錯哦

Andrew

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to the train station. Some nice restaurants close by for either local or western cuisine
於 2024 年 2 月住了 1 晚
New Cape Inn 於 2024年2月14日回覆
Dear Andrew,Thank you for your review.Glad to have you during your recent visit to Singapore.Regards,New Cape Inn

8/10 不錯哦

Angela

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Clean & quiet hotel. Very convenient to MRT. Good for stopover.
於 2024 年 1 月住了 2 晚
New Cape Inn 於 2024年1月22日回覆
Hi Angela,Thank you for your review.Glad to have you during your recent visit to Singapore.Regards,New Cape Inn

10/10 有夠讚

Marylin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
New Cape Inn 於 2024年1月15日回覆
Dear Marylin,Thank you for your review.We are glad to have you during your recent visit to Singapore.Regards,New Cape Inn

10/10 有夠讚

Li

喜歡：員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
New Cape Inn 於 2023年12月11日回覆
Dear Li,Thank you for your review.Glad to have you during your recent visit to Singapore.Regards,New Cape Inn

6/10 一般般

Takayoshi

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
MRTの駅から10程度の場所にある。 中心街から少し離れているので落ち着いた雰囲気である。 部屋チョイスによるが、窓がない部屋もあるので予約時に注意が必要。 リネンは3日で交換。 トコジラミは確認できなかった。
於 2023 年 11 月住了 2 晚
New Cape Inn 於 2023年12月1日回覆
Dear Takayoshi,Thank you for your reviewed.Glad to have you during your recent visit to Singapore.Regards,Thank you.

8/10 不錯哦

Oka

喜歡：員工素質
Location and Cost，Very good！
於 2023 年 10 月住了 4 晚
New Cape Inn 於 2023年11月6日回覆
Dear Oka,Thank you for your reviewed.Glad to have you during your recent visit to Singapore.Sorry for the shortfall.Regards,New Cape Inn

6/10 一般般

Yaeko

親子旅遊
喜歡：整潔度
不喜歡：住宿環境和硬體
It's near Tiong Bahru Market. I enjoyed breakfast every day. But I'm afraid that safty box doesn't work.
於 2023 年 10 月住了 3 晚
New Cape Inn 於 2023年10月23日回覆
Dear Yaeko,Thank you for your reviewed.Glad to have you during your recent visit to Singapore.Regards,New Cape Inn

8/10 不錯哦

aung

於 2023 年 9 月住了 3 晚
New Cape Inn 於 2023年10月23日回覆
Dear Aung,Thank you for your reviewed.Glad to have you during your recent visit to Singapore.Regards,New Cape Inn

6/10 一般般

Andres

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Hotel viejo, mal mantenido, sin ningun servicio adicional
於 2023 年 7 月住了 2 晚
New Cape Inn 於 2023年8月2日回覆
Dear Andres,Thank you for staying at New Cape Inn during your recent visit to Singapore.Regards,New Cape Inn

8/10 不錯哦

SIN ENG

喜歡：員工素質
不喜歡：住宿環境和硬體
Frankly the hotel is not impressive but at least it's a decent and clean place to stay-in. The location is good! Staff is helpful too!
於 2023 年 7 月住了 13 晚
New Cape Inn 於 2023年7月24日回覆
Dear Sin Eng,Thank you for your review.Regards,New Cape Inn

8/10 不錯哦

Grace

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
So accessible in regards to transport, food / restaurants. Manager been so accommodating and have granted our request to have our rooms in the same floor (for I have booked 4 rooms all together) but to my surprise we have our rooms next to each other.
於 2023 年 6 月住了 6 晚
New Cape Inn 於 2023年6月22日回覆
Dear Grace,Thank you for your review.Regards,New Cape Inn

10/10 有夠讚

Jonas

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Got everything needed for an affordable stay, close to the MRT, food market and 7 Eleven
於 2023 年 6 月住了 5 晚
New Cape Inn 於 2023年6月27日回覆
Dear Jonas,Thank you for your review.Regards,New Cape Inn

2/10 很糟糕

Ben

情侶出遊, 家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The property is not what it's being advertised. It looks nothing like the picture on the web site. The reception is rundown and the air conditioning unit was dripping water in the lobby. The carpet in the hallway to the room was worn out and have big patch of stain all over. The room is small the carpet is dirty and stained, you can acutely see the dust bunny at the end of the bed. The bathroom is old and the shower has mildew growing on the floor and walls. In term of house-keeping, we were told that it will be serviced every other day (new green program) which is ok with us as we normally hang our towels and reuse them. however due the the tropical temperature we did take more shower than expected and by the third day we were in need of fresh towels so we place our towels in the bathroom sink indicating that we need fresh towels, house keeping did not get the message or did not care about our request, they simply folded our wet towels and place them on the counter. Finally, I don't know how does the SG Clean folks certify their properties but how can you certify a property as sanitized when there is mildew growing on the shower wall. All of this is to say, I would recommend that you stay way from this hotel even though it is in a very nice neighbourhood.
於 2023 年 5 月住了 4 晚
New Cape Inn 於 2023年6月6日回覆
Dear Ben,Thank you for your review.Regards,New Cape Inn

4/10 不太好

T

商務旅客
不喜歡：整潔度和住宿環境和硬體
Not bad, if you don't mind ants. Not bad, if you don't mind the A/C breaking at night.
於 2023 年 5 月住了 3 晚
New Cape Inn 於 2023年5月30日回覆
Dear T,Thank you for your review.Regards,New Cape Inn

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質
不喜歡：整潔度
於 2023 年 3 月住了 2 晚
New Cape Inn 於 2023年5月10日回覆
Dear,Thank you for your review.Regards,New Cape Inn

8/10 不錯哦

Pattarapong，Bangkok

團體旅遊
In front of the property is Exit 1 of Havelock train station which is very convenient to travel around. The property condition and room is okay but overall of what I paid for and what I received. I am satisfied and will revisit.
於 2023 年 3 月住了 1 晚
New Cape Inn 於 2023年4月6日回覆
Dear Pattarapong,Thank you for your stayed with New Cape Inn.Regards,New Cape Inn

2/10 很糟糕

Yuly

家庭旅遊
喜歡：設施服務
不喜歡：整潔度和住宿環境和硬體
Very dirty bathroom . Not cleaning staff.
於 2023 年 2 月住了 4 晚
New Cape Inn 於 2023年3月3日回覆
Dear Yuly,Thank you for your feedback.Regards,New Cape Inn

8/10 不錯哦

Eusin

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚
New Cape Inn 於 2023年2月28日回覆
Dear Eusin,Thank you for your stayed with New Cape Inn.Regards,

6/10 一般般

WIPAPAN

情侶出遊
喜歡：員工素質
不喜歡：整潔度
Location and staff is good but the cleanliness is not ok.
New Cape Inn 於 2023年2月3日回覆
Dear Wipapan,Thank you for your feedback.Regards,New Cape Inn

2/10 很糟糕

Alex

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Maximal für ein Nacht, wenn es keine Alternative gibt. Schimmel, Haare, versiffter Teppich, Haus stinkt nach Chemikalien die aber sicherlich nicht zum reinigen benutzt wurden
New Cape Inn 於 2022年12月23日回覆
Dear Raizada,Thank you for your feedback.Regards,New Cape Inn

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
1つ星のホテル
バスタオルは薄汚く、端がボロボロ。 フェイスタオルも無し。 ヘアードライヤーは、接触が悪く動いたかと思うと直ぐに止まる。 カーテンは、カビだらけ。 ベッドシーツだけは、綺麗に洗濯されてアイロン掛けしてありそれだけが救いだった。
於 2022 年 11 月住了 4 晚
New Cape Inn 於 2022年12月5日回覆
Dear ,Thank you for your feedback.Regards,New Cape Inn

6/10 一般般

Lalith

情侶出遊
喜歡：員工素質
不喜歡：整潔度
Good friendly service. They put effort into cleaning but not good enough; carpets are dirty, and the shower cubical needs to be cleaned. The management has to set a standard in cleaning along with their brand promise (SG Clean) and monitor the day-end checklist of the cleaners to make proper daily cleaning is to be maintained.
於 2022 年 7 月住了 5 晚
Front Office 於 2022年8月4日回覆
Dear Lalith, Thank you for your feedback. Regards, Team New Cape Inn

8/10 不錯哦

Geraldine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 7 月住了 5 晚
Front Office 於 2022年7月28日回覆
Dear Geraldine, Thank you for your feedback. Team New Cape Inn

10/10 有夠讚

Richard

團體旅遊
喜歡：員工素質和客房舒適度
It’s location is excellent, lot’s of great restaurant around. We roam around late at night at it was safe as well. Great for morning jog. I suggest that they remove the carpet, so that it will be perfect.
於 2022 年 6 月住了 1 晚
Front Office 於 2022年6月28日回覆
Dear Richard, Thank you for your reviewed. Regards, Front office team.

6/10 一般般

Alexis Wilson，Sentosa

於 2022 年 6 月住了 1 晚

6/10 一般般

Frantz

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The shower water was super hot. Could not lower the temperature so not able to shower during the stay.
於 2022 年 5 月住了 1 晚
Front Office Team 於 2022年5月13日回覆
Dear Mr Frantz, Noted of your comment and will work on it. Thank you.

8/10 不錯哦

Eddie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
A very centralised location with an affordable price.
於 2022 年 4 月住了 5 晚
Front Office Team 於 2022年5月13日回覆
Dear Mr Eddie, Thank you for your stayed with us. Regards,

8/10 不錯哦

MENG SEE

團體旅遊
喜歡：設施服務和住宿環境和硬體
There is many restaurant and cafe near the hotel. Easy check in and the room is quite clean. Just a place to sleep and over night.
於 2022 年 4 月住了 1 晚
Front Office Team 於 2022年4月26日回覆
Dear Meng See, Thank you for your compliment. Regards,

8/10 不錯哦

Adrian

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Expect basic but area is fantastic
The location is fantastic for dining and transportation. The staff is friendly and the daily housekeeping is good. However, the room is old, and the amenities are basic. Sometimes the towels are ripped. We got it at a unbeatable price and the towels get changed daily.
於 2021 年 12 月住了 12 晚

10/10 有夠讚

Hafiza

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This place is truly a hidden gem in Singapore. Love the peace and tranquil environment. Spacious and clean room. Free breakfast and free parking. Staffs were helpful and friendly.
於 2022 年 1 月住了 2 晚

6/10 一般般

真實旅客

喜歡：整潔度
於 2021 年 12 月住了 1 晚