Very good choice of hotel in Singapore. Clean convenient
SZU WEI
於 2024 年 2 月住了 3 晚
8/10 不錯哦
Nora
家庭旅遊
2024年2月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
步行方便
Nora
於 2024 年 1 月住了 5 晚
10/10 有夠讚
Cheng Yi
家庭旅遊
2024年1月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
環境有點舊,但是蠻乾淨的,周邊交通也很方便,下次還會住這,非常推薦給其他人
Cheng Yi
於 2024 年 1 月住了 3 晚
Audrey Loke 於 2024年2月1日回覆
Dear Cheng Yi,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back.Sincerely,Audrey Loke
Good experience with convenient location. Friendly service and rich breakfast choices.
真實旅客
於 2023 年 12 月住了 4 晚
10/10 有夠讚
YU-CHEN
2023年12月11日
YU-CHEN
於 2023 年 12 月住了 1 晚
Audrey Loke 於 2023年12月14日回覆
Dear Yu-ChenThank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAudrey Loke
6/10 一般般
Kwok Sui
商務旅客
2023年11月24日
喜歡:整潔度、設施服務和住宿環境和硬體
so far so good
Kwok Sui
於 2023 年 11 月住了 1 晚
Audrey Loke 於 2023年11月30日回覆
Dear Kwok Sui,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAudrey Loke
8/10 不錯哦
WEI TING
商務旅客
2023年11月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
WEI TING
於 2023 年 11 月住了 5 晚
Audrey Loke 於 2023年11月30日回覆
Dear Wei Ting,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAudrey Loke
10/10 有夠讚
Chui Man Becky
2023年11月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel staff was very helpful and informative. The check in process was very efficient and convenient. Hotel room was neat and tidy.
Chui Man Becky
於 2023 年 11 月住了 2 晚
Audrey Loke 於 2023年11月17日回覆
Dear Guest,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAudrey Loke
8/10 不錯哦
CHAN YUNG
2023年11月5日
CHAN YUNG
於 2023 年 11 月住了 1 晚
Audrey Loke 於 2023年11月30日回覆
Dear Chan Yung,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAudrey Loke
10/10 有夠讚
真實旅客
2023年10月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 10 月住了 2 晚
Audrey Loke 於 2023年11月30日回覆
Dear Guest,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAudrey Loke
6/10 一般般
An I
2023年9月22日
喜歡:整潔度和員工素質
Location is good.
An I
於 2023 年 9 月住了 3 晚
Marina 於 2023年9月29日回覆
Dear An I, Thank you for taking time to review your stay at ibis Singapore on Bencoolen. We are delighted to know that you enjoyed the location. We are looking forward to welcoming you back soon!Warm regards,
8/10 不錯哦
WEI CHI
2023年9月19日
WEI CHI
於 2023 年 9 月住了 3 晚
Audrey Loke 於 2023年9月22日回覆
Dear GuestThank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely Audrey Loke
8/10 不錯哦
CHIH-SHENG
商務旅客
2023年9月17日
喜歡:員工素質、住宿環境和硬體和客房舒適度
CHIH-SHENG
於 2023 年 9 月住了 1 晚
Audrey Loke 於 2023年9月19日回覆
Dear Guest,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. SincerelyAudrey Loke
10/10 有夠讚
Yuen Yee
2023年8月26日
Yuen Yee
於 2023 年 8 月住了 3 晚
4/10 不太好
Ng Ying
2023年8月12日
喜歡:員工素質
不喜歡:整潔度
Lot of room service and no free bottle of water
Ng Ying
於 2023 年 8 月住了 5 晚
- 於 2023年8月16日回覆
Dear Ng Ying, Thank you for choosing to stay in ibis Bencoolen and sharing with us on your feedbacks that your overall recent stay with us. We noted on your feedbacks regarding on your recent stay and sincerely apologize on the services that was not up to expectation. We are pleased to share that you may prompt for room cleaning services through our Room Checking Application via scanning a QR code places on room bedside table. As a eco-friendly hotel, you will be able to loan refillable bottles from our front desk and refill it at water dispenser located at all guest room levels. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
10/10 有夠讚
MINGCHI
2023年7月28日
MINGCHI
於 2023 年 7 月住了 1 晚
Sherlyn 於 2023年8月8日回覆
Dear Mingchi, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
10/10 有夠讚
CHI CHIEH
商務旅客
2023年7月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHI CHIEH
於 2023 年 7 月住了 3 晚
Sherlyn 於 2023年8月8日回覆
Dear Chi Chiieh, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Mei Chuan, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
8/10 不錯哦
Ko sheng
家庭旅遊
2023年6月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適方便服務親切
Ko sheng
於 2023 年 6 月住了 1 晚
Sherlyn 於 2023年6月20日回覆
Dear Ko Sheng, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
8/10 不錯哦
真實旅客
家庭旅遊
2023年6月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
便利舒適
真實旅客
於 2023 年 6 月住了 1 晚
Sherlyn 於 2023年6月15日回覆
Dear Anonymous, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
8/10 不錯哦
Chih Tseng
商務旅客
2023年6月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chih Tseng
於 2023 年 5 月住了 4 晚
Sherlyn 於 2023年6月5日回覆
Dear Chih Tseng, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
6/10 一般般
Wai Iris Kwan
情侶出遊
2023年5月27日
厠所不整潔
Wai Iris Kwan
於 2023 年 5 月住了 2 晚
Sherlyn 於 2023年6月5日回覆
Dear Wai Iris KWan,Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
8/10 不錯哦
Jia-Chun
商務旅客
2023年5月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jia-Chun
於 2023 年 4 月住了 4 晚
Sherlyn 於 2023年5月9日回覆
Dear Jia-Chun, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
2/10 很糟糕
Henry
情侶出遊
2023年5月5日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
除了地点便利之外,其他都不是很好
Henry
於 2023 年 4 月住了 8 晚
Sincerely, David Lane General Manager 於 2023年5月8日回覆
Dear Henry,My apology that your stay did not meet your expectations. If you have any areas specifically you feel we could pay attention to please do contact me at the Hotel.
8/10 不錯哦
LAN HUAN
家庭旅遊
2023年4月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
希望一開始就附送拖鞋
LAN HUAN
於 2023 年 4 月住了 4 晚
Sherlyn 於 2023年4月24日回覆
Dear Lan Huan, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
6/10 一般般
Jung Tsai
商務旅客
2023年4月15日
喜歡:整潔度、員工素質和住宿環境和硬體
第二天沒有來打掃
Jung Tsai
於 2023 年 4 月住了 2 晚
Sherlyn 於 2023年4月17日回覆
Dear Jung Tsai, Thank you for choosing to stay in ibis Bencoolen. We noted on your comments and apologise of the experience did not meet up to expectation, however please rest assure that we have share these details to our respective manager for our continuous improvements to close the gaps and better serve our guests. Also, we would like to share that guests will be able to request services through our Roomchecking App. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
6/10 一般般
HUI SHAN
商務旅客, 團體旅遊
2023年4月14日
喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
HUI SHAN
於 2023 年 4 月住了 4 晚
Sherlyn 於 2023年4月17日回覆
Dear Hui Shan, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
10/10 有夠讚
SIAOMEI
家庭旅遊
2023年4月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
乾淨舒適交通方便
SIAOMEI
於 2023 年 3 月住了 4 晚
Sherlyn 於 2023年4月10日回覆
Dear Siaomei,Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
Dear Anonymous, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
8/10 不錯哦
CHICHIEH
商務旅客
2023年3月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHICHIEH
於 2023 年 3 月住了 3 晚
Sherlyn 於 2023年3月27日回覆
Dear ChiChieh, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
8/10 不錯哦
Chak Man
情侶出遊
2023年3月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to MRT and shopping mall.
Toilet have slightly smell which can do better.
Chak Man
於 2023 年 3 月住了 2 晚
Sherlyn 於 2023年3月22日回覆
Dear Chak Man, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. We noted on your comments and apologise, please rest assure that we have share this in detail with our housekeeping manager for our continuous improvement. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
8/10 不錯哦
HUI CHEN
2023年3月19日
HUI CHEN
於 2023 年 3 月住了 4 晚
Sherlyn 於 2023年4月10日回覆
Dear Hui Chen, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
10/10 有夠讚
Michael
2023年3月14日
Michael
於 2023 年 3 月住了 1 晚
Sherlyn 於 2023年4月10日回覆
Dear Micheal, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
8/10 不錯哦
Man Wai Irene
2023年3月2日
Man Wai Irene
於 2023 年 2 月住了 2 晚
Sherlyn 於 2023年3月22日回覆
Dear Man Wai Irene, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
10/10 有夠讚
CHIA-CHIH
2023年2月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
安靜、乾淨、交通方便靠近MRT
CHIA-CHIH
於 2023 年 2 月住了 3 晚
Sherlyn 於 2023年3月27日回覆
Dear Chia-Chih, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to hear that you enjoyed the convenient location of the hotel and found our guest rooms are clean. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
6/10 一般般
kam shing
家庭旅遊
2023年2月27日
喜歡:整潔度和員工素質
位置好,交通方便,多小店
kam shing
於 2023 年 2 月住了 4 晚
Sherlyn 於 2023年3月27日回覆
Dear Kam Shing, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to hear that you enjoyed the convenient location of the hotel and found our guest rooms are clean. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
8/10 不錯哦
Wong
2023年2月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall good
Wong
於 2023 年 2 月住了 2 晚
Sherlyn 於 2023年3月22日回覆
Dear Wong, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn
8/10 不錯哦
MEIHUA
家庭旅遊
2023年2月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
簡單舒適,交通方便。週邊環境不錯
MEIHUA
於 2023 年 1 月住了 4 晚
Sherlyn 於 2023年3月24日回覆
Dear Meihua, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to hear that you enjoyed the convenient location of the hotel and found our guest rooms are clean. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
10/10 有夠讚
SZUTI
2023年1月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SZUTI
於 2023 年 1 月住了 3 晚
Sherlyn 於 2023年3月27日回覆
Dear SZUTI, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn