住宿設施服務

新加坡克拉碼頭智選假日飯店 - IHG 旗下飯店的評分

3.5 out of 5

評論

9.0

太棒了

10 分,有夠讚;1000 則評論中有 608 則" "
8 分,不錯哦;1000 則評論中有 311 則" "
6 分,一般般;1000 則評論中有 55 則" "
4 分,不太好;1000 則評論中有 19 則" "
2 分,很糟糕;1000 則評論中有 7 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

Ho

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年4月5日回覆
Hi Ho, Thank you for leaving a review! It brings us joy to know that you had an enjoyable experience during your stay with us. We strive to provide exceptional service and create unforgettable memories for all our guests. Your appreciation motivates us to continue delivering excellence in hospitality. We sincerely hope to have the pleasure of hosting you again in the future. Until then, safe travels and warm regards from all of us here!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 不錯哦

Chi Sing Samson

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
GOOD HOTEL AND CONVENIENCE TRAFFIC
於 2024 年 3 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年3月28日回覆
Hi Samson, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be good and appreciated the convenience of its location with respect to traffic.We understand that a convenient location, especially with manageable traffic, can greatly enhance the overall experience of our guests. It's wonderful to know that this aspect of your stay met your expectations.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 不錯哦

yiu kei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年1月2日回覆
Hi Yiu Kei, thank you for taking the time to leave a review. We appreciate your positive rating and are glad to hear that your experience was overall satisfactory. If there are any specific areas where we can improve and earn a perfect 10 on your next visit, please feel free to share. Your feedback is valuable to us, and we look forward to the opportunity to provide an even better experience in the future.

10/10 有夠讚

Louis

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2023 年 11 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年11月20日回覆
Dear Louis,Thank you for the excellent rating! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us to make your next visit even better, please feel free to share. We look forward to welcoming you back for another great stay.Thank you once again for choosing our hotel.

8/10 不錯哦

Pui San

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
鄰近克拉碼頭及牛車水,步行可到,每日免費早餐質素不俗,員工親切友善。
於 2023 年 11 月住了 4 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年11月7日回覆
Hi Pui San, we're pleased to hear that you enjoyed your stay with us! It's great that our location near Clarke Quay and Chinatown was convenient for you and that you found our daily breakfast of good quality. We take pride in our friendly staff and it's wonderful to know they made your stay even more enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

10/10 有夠讚

TZU HSUAN

於 2023 年 10 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年10月27日回覆
Hi Tzu Hsuan, thank you for taking the time to leave a perfect rating! We're thrilled to see that you had a 10/10 experience during your stay with us at Holiday Inn Express Singapore Clarke Quay. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. Should your travels bring you back to Singapore, we would be honoured to host you again and hope to provide you with another amazing stay.

8/10 不錯哦

CHENGPEI

於 2023 年 9 月住了 4 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年9月18日回覆
Hi CHENGPEI, thank you for choosing our hotel for your recent stay. We are pleased to see that you had a great experience overall with a 8/10 rating. If there is anything in particular you would like to share, or any suggestions to make your next stay a 10/10, do feel free to reach out to our team. We look forward to hosting you again for your next trip to Singapore!

6/10 一般般

Cheng Peng

商務旅客
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 3 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年9月8日回覆
Hi Cheng Peng, thank you for taking the time to leave a review following your recent stay. We appreciate your feedback, although we would love to hear more about your experience to help us understand how we can improve.If there were any specific aspects of your stay that you believe could be enhanced or if you have any suggestions for us, please feel free to share. Your insights are important to us as we strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and satisfying stay.

8/10 不錯哦

KA LOK

於 2023 年 8 月住了 6 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年8月15日回覆
Dear KA LOK, thank you for leaving us a good review! We look forward to welcome you again on your next visit to Singapore!

8/10 不錯哦

HSIU YU

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
安靜,乾淨,早餐不錯!員工很客氣!服務不錯!
於 2023 年 8 月住了 3 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年8月10日回覆
Dear Hsiu Yu,Thank you for leaving us a review. We are happy to know that you had a good stay and a good experience with our staff! We look forward to welcome you again.

8/10 不錯哦

I CHENG

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住宿體驗
住宿環境清潔乾淨,大廳接待人員親切。早餐種類選擇不多,但算可以接受。早餐服務人員女性比較親切和藹,年長男性服務人員回答問題,口氣上顯得比較不耐煩、不親切!
於 2023 年 7 月住了 2 晚
Vasu 於 2023年7月29日回覆
Dear I CHENG,Thank you for choosing to stay at our hotel and for sharing your feedback with us. We are pleased to hear that you found our accommodation environment to be clean and that our lobby reception staff provided friendly service.We apologize if our complimentary express start breakfast options did not fully meet your expectations. Your comments are valuable to us, and we will consider them as we review and improve our breakfast offerings to provide a more diverse and satisfying experience for our guests.We appreciate your feedback about the service staff during breakfast. Providing excellent and friendly service is important to us, and we apologize for any inconsistency in the service you received. We will address this matter with our team to ensure a consistent and pleasant experience for all our guests.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future, with improvements based on your valuable input.

10/10 有夠讚

SHU TING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 6 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年5月9日回覆
Hello SHU TING, thank you for taking the time to share your recent stay experience. We are thrilled to hear that you had a perfect 10/10 stay experience and enjoyed all aspects of our hotel facilities and offerings. We wish you safe travels and look forward to welcoming you back in the near future.

8/10 不錯哦

CHAK KEUNG

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年4月25日回覆
Hello CHAK KEUNG, thank you for taking the time to share your recent stay experience! We are pleased that you enjoyed your stay. We wish you a safe journey and we look forward to welcoming you back in the near future.

10/10 有夠讚

Wai Mo

於 2023 年 4 月住了 3 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年4月25日回覆
Hello Wai Mo, thank you for taking the time to share your recent stay experience! We are pleased that you had a perfect 10/10 stay and enjoyed all aspects of our hotel facilities and offerings. We wish you a safe journey and we look forward to welcoming you back in the near future.

10/10 有夠讚

WING YAN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is accessible
於 2023 年 4 月住了 3 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年4月11日回覆
Hello WING YAN, thank you for sharing your recent stay experience with us. We are delighted that you had a perfect 5/5 stay and enjoyed all aspects of our hotel facilities and offerings, especially our convenient location. We wish you safe travels and look forward to welcoming you in the near future!

10/10 有夠讚

Jia Shin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很不錯
於 2023 年 4 月住了 5 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年4月10日回覆
Hello Jia Shin, thank you for taking the time to share your recent stay experience with us. We are pleased that you had a perfect 5/5 stay and enjoyed all aspects of our hotel facilities and offerings. We hope you had a wonderful time in Singapore. We wish you safe travels and look forward to welcoming you back in the near future!

10/10 有夠讚

Chi ying

於 2023 年 3 月住了 4 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年4月17日回覆
Hi Chi Ying, thank you for taking the time to rate your stay experience with us! We are thrilled to hear you had a perfect 5/5 stay and enjoyed all aspects of the hotel offerings and facilities. We wish you a safe journey and look forward to welcoming you back.

10/10 有夠讚

Betty S Y

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very good price performance
於 2023 年 3 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年3月27日回覆
Hello Betty S Y, thank you for sharing your recent stay experience with us. We are overjoyed to hear that you had a perfect 5/5 stay and enjoyed all aspects of our hotel facilities and offerings. We hope you had a wonderful time in Singapore and wish you safe travels. We look forward to welcoming you bac in the near future!

6/10 一般般

Yue Kwan

於 2023 年 3 月住了 1 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年3月27日回覆
Hello Yue Kwan, thank you for sharing your recent stay experience with us. We are pleased that you enjoyed your stay. We wish you safe travels and look forward to welcoming you back in the near future!

10/10 有夠讚

Chi Ming

於 2023 年 3 月住了 4 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年3月17日回覆
Hello Chi Ming, thank you for rating your recent stay experience with us. We are pleased that you had a perfect 10/10 stay and enjoyed every aspect of our hotel facilities and offerings! We wish you safe travels and hope to welcome you back in the near future!

8/10 不錯哦

Richard

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Above average
Room is bit small. Towels are kind of tear off,
於 2023 年 2 月住了 12 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年3月13日回覆
Hello Richard, thank you for taking the time to share your recent stay experience with us. We are pleased that you enjoyed your stay. Your feedback regarding the room size and towels will be relayed to the relevant departments for future improvements. We wish you safe travels and hope to welcome you back again soon!

8/10 不錯哦

YenLing

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年3月10日回覆
Hello YenLing, thank you for rating your recent stay experience at Holiday Inn Express Singapore Clarke Quay. We are glad to hear that you had a wonderful stay experience. We wish you safe travels and hope to welcome you back again soon!

8/10 不錯哦

SHU HAO

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2023年1月30日回覆
Hi Shu Hao, thank you for taking the time to share your recent stay experience! We are delighted to hear that you had a lovely stay with us. We would love to hear your feedback based on your stay experience for us to strive for a 10/10 stay experience and a successful stay for your next visit. We hope you had a great time in Singapore and we look forward to welcoming you back soon!

8/10 不錯哦

LOK HIN

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間廁所清潔很好,房間味道好香,唯一我用完熨斗放在地面,晚上回酒店熨斗一直在地面,員工沒有幫手放回原位
Holiday Inn Express Singapore Clarke Quay 於 2023年1月5日回覆
Hi Lok Hin, thank you for sharing your recent stay experience with us! We are pleased to hear that you had a lovely stay with us and especially enjoyed the cleanliness of our rooms. We hope you had a good time in Singapore and wish you a safe journey.

10/10 有夠讚

Yoddha

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房间有点小,其他都很好。
Holiday Inn Express Singapore Clarke Quay 於 2022年12月28日回覆
Hi Yoddha, thank you for sharing your recent stay experience with us! We are pleased to hear that you had a lovely stay with us. Your feedback with regards to the room size will be communicated for future improvements. We wish you a safe journey and happy holiday!

6/10 一般般

Wing Kei Ida

團體旅遊
不喜歡:整潔度
Fair
一般比較平實的酒店,毛巾有污跡一達達很殘。房間比較細小,沒有什麼洗手間的配套,一支洗頭水 (no conditioner) 一支沖涼,一支牙刷加牙膏,需特別護理請要自備。 景觀開陽因為有個很大的落地大窗。 $1500一晚,可以有更多選擇。
於 2022 年 12 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2022年12月18日回覆
Dear Wing Kei Ida, thank you for taking the time to rate your recent stay experience! We are disappointed to hear that your stay wasn't a perfect one. We hear your feedback and will communicate it for future improvements. We hope you had a lovely time in Singapore and look forward to welcoming you again!

10/10 有夠讚

SHAO-HSI

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
此次住宿整體感覺還不錯,下次還會再來。
於 2022 年 12 月住了 5 晚
Holiday Inn Express Singapore Clarke Quay 於 2022年12月16日回覆
Dear Shao-hsi, thank you for staying with us during your recent trip in Singapore! We are thrilled to hear that you had a perfect 10/10 stay. We wish you a safe travel journey and look forward in welcoming you back soon!

4/10 不太好

Wing Man

情侶出遊
不喜歡:整潔度
洗手間很多烏蠅,清潔度不足
Holiday Inn Express Singapore Clarke Quay 於 2022年12月16日回覆
Dear Wing Man, thank you for taking the time to rate your stay experience. Your feedback with regards to the cleanliness of the bathroom will be communicated to our housekeeping team for future improvements. We hope that this atypical experience would not deter you from returning and look forward in welcoming you back in the near future!

10/10 有夠讚

Sheng-chung

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 1 晚
Holiday Inn Express Singapore Clarke Quay 於 2022年11月24日回覆
Dear Sheng-chung, Thank you for sharing with us your recent stay experience! We are thrilled to hear that you had a lovely stay and enjoyed all aspects of our hotel facilities and offerings. We hope you had a memorable trip in Singapore and look forward in welcoming you back in the near future!

8/10 不錯哦

Kiok Tjeng

於 2022 年 10 月住了 2 晚

4/10 不太好

Sum Kit

情侶出遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
隔音太差,嘈吵,難以入睡
於 2022 年 9 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2022年9月13日回覆
Dear Sum Kit, thank you for sharing with us your recent stay experience! We are thrilled to hear that you had a lovely stay and enjoyed all aspects of our hotel facilities and offerings. Your feedback with regards to the room soundproofing will be communicated for future improvements. We hope you had a memorable trip in Singapore and look forward in welcoming you back in the near future!

6/10 一般般

Kenneth

商務旅客
喜歡:整潔度和員工素質
Room is really small. gym is 24 hours but it is on the roof top without air-cond
於 2022 年 7 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2022年8月2日回覆
Dear Kenneth, thank you for taking the time to rate your recent stay experience. We are thrilled to hear that you had a great stay and enjoyed all aspects of our hotel facilities and offerings. Your feedback with regards to our fitness centre will be communicated for future improvements. We hope that you had a good time in Singapore and look forward in welcoming you back in the near future!

10/10 有夠讚

CHEN HSIEN

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Good service and stay
Very good experience and impression during stay in Holiday Inn , I think only one thing need to suggest is that Breakfast menu to change by weekly
於 2022 年 3 月住了 7 晚
Holiday Inn Express Singapore Clarke Quay 於 2022年3月23日回覆
Dear Chen Hsien, Thank you for your great feedback on your recent stay with us. Your feedback on changing up the options offered during breakfast will be looked into by our team. Meanwhile, looking forward to welcoming you back in the near future!

8/10 不錯哦

Hsiao-Chieh

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast is not well
Breakfast all the same , maybe can change twice a week
於 2022 年 3 月住了 1 晚
Holiday Inn Express Singapore Clarke Quay 於 2022年3月14日回覆
Dear Hsiao-Chieh, Thank you for your great feedback on your recent stay with us. Your feedback on changing up the options offered during breakfast will be looked into by our team. Meanwhile, looking forward to welcoming you back in the near future!

8/10 不錯哦

Wai man

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整體感受
輕鬆自在,食住交通俱佳!
於 2020 年 1 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2020年1月24日回覆
亲爱的Wei Man,非常感谢您与我们分享您最近的住宿经历。 得知您住宿愉快,尤其是在舒适且便利的地理位置,我们感到非常兴奋。 我们希望您在新加坡度过了一段愉快的时光,并期待着您的光临!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 4 晚
Holiday Inn Express Singapore Clarke Quay 於 2019年12月17日回覆
Dear Valued Guest, thank you for taking the time to rate your recent stay experience. We are thrilled to hear that you had great stay and enjoyed all aspect of our hotel facilities and offerings. We hope that you had a good time in Singapore and look forward in welcoming you back in the near future!

8/10 不錯哦

Melam,Hong Kong

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room is clean, breakfast is simple but good enough for a quick start of the day. The wall is not soundproofing, I can hear the talk of next room at night. Facilities are new and well set. Location is fine with many restaurants nearby. Anyway, in short, value for money.
於 2019 年 11 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2019年12月2日回覆
Dear Melam, thank you for sharing with us your recent stay experience! We are delighted to hear that you had a delightful stay and especially enjoyed the overall cleanliness, facilities as well as location that has provided a great value for your stay. We are sorry to hear that the noises has affected your sleep quality and your feedback will be communicated to the respective Department for future improvement considerations. Once again, thank you for connecting with us and we look forward in welcoming you back in the near future!

10/10 有夠讚

CHINGYI

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
必再次入住的酒店
地點方便、飯店新穎、鬧中取靜,下次會再入住
於 2019 年 11 月住了 3 晚
Holiday Inn Express Singapore Clarke Quay 於 2019年12月4日回覆
亲爱的ChingYi,感谢您与我们分享您最近的住宿经历。 我们很高兴听到您住宿愉快,尤其享受我们提供宁静住宿的便利位置。 希望您在新加坡度过了愉快的时光,并期待着您的光临!

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
location is good, swimming pool is fancy.
於 2019 年 11 月住了 3 晚
Holiday Inn Express Singapore Clarke Quay 於 2019年11月18日回覆
Dear Valued Guest, thank you for sharing with us your recent stay experience. We are delighted to hear that you had a lovely stay and especially enjoyed our rooftop swimming pool as well as accessible location for your travelling needs. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2019年10月9日回覆
Dear Valued Guest, thank you for taking the time to rate your recent stay experience. We are delighted to hear that you had a great stay and enjoyed all aspect of our hotel facilities and offerings. We would love to hear your feedback based on your stay experience for us to strive for a 10/10 stay experience and a successful stay for your next visit. We hope that you had a great time in Singapore and look forward in welcoming you back in the near future!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 4 晚
Holiday Inn Express Singapore Clarke Quay 於 2019年9月23日回覆
Dear Valued Guest, thank you for taking the time to rate your recent stay experience. We are thrilled to hear that you had great stay and enjoyed all aspect of our hotel facilities and offerings. We hope that you had a good time in Singapore and look forward in welcoming you back in the near future!

10/10 有夠讚

HSIN CHANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Holiday Inn Express Singapore Clarke Quay 於 2019年9月23日回覆
Dear HSIN CHANG, thank you for taking the time to rate your recent stay experience. We are thrilled to hear that you had great stay and enjoyed all aspect of our hotel facilities and offerings. We hope that you had a good time in Singapore and look forward in welcoming you back in the near future!

8/10 不錯哦

真實旅客

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Design of the hotel is great, especially is having a lot of natural lighting.
於 2019 年 9 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2019年9月17日回覆
Dear Valued Guest, thank you for sharing with us your recent stay experience. We are delighted to hear that you had a great stay and especially enjoyed our green hotel features such as floor to ceiling window which allows natural sunlights. We hope that you had a fantastic time in Singapore and look forward in welcoming you back in the near future!

10/10 有夠讚

paul

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect hotel, great location only 5 minutes walk to Clarke quay, friendly staff, fab rooftop pool, would definitely stay here again.
於 2024 年 2 月住了 4 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年4月26日回覆
Hi Paul, Thank you for your wonderful review! We're delighted to hear that you had a perfect stay with us and enjoyed our great location near Clarke Quay. It's fantastic to know that our staff provided friendly service and that you had a fabulous time at our rooftop pool. We look forward to welcoming you back for another memorable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 有夠讚

haidong

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nothing to complain.
於 2024 年 4 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年4月29日回覆
Hi Haidong, We're thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 有夠讚

Matthew

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great value for money!
於 2024 年 4 月住了 6 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年4月21日回覆
Hi Matthew, Thank you for the perfect score! We're thrilled that you enjoyed your time with us. If there's anything we can do to ensure your next stay is just as fantastic, please don't hesitate to reach out. We can't wait to welcome you back for another great experience!Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 一般般

Llewellyn

喜歡:設施服務和住宿環境和硬體
Rooms are small and the human interaction is non existent. The rooms are clean. Okay for a short stay.
於 2024 年 4 月住了 1 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年4月21日回覆
Hi Llewellyn, Thank you for sharing your feedback with us. We're glad to hear that you found our rooms to be clean and suitable for your stay. Providing a clean and comfortable environment is important to us.We apologize if you felt that the rooms were small and that the level of interaction was lacking. We strive to provide excellent service and meaningful interactions with our guests, and we regret if we fell short of your expectations in this regard.Your feedback is valuable to us, and we will use it to improve and enhance our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 有夠讚

Naomi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean,good sized room.Staff were excellent.Buffet breakfast had good variety of food and tasty.Was able to do my laundry for a cheap fee.Will recommend and definitely will stay here again.
於 2024 年 4 月住了 2 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年4月18日回覆
Hi Naomi, Thank you for your perfect review! We're thrilled to hear that you found our rooms clean and spacious, and that our staff provided excellent service throughout your stay. It's fantastic to know that you enjoyed our buffet breakfast with its variety of options.We're glad that you found our laundry facilities convenient and affordable. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing to stay with us and we can't wait to welcome you on your next visit. Until then, safe travels! Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 有夠讚

Sylvie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the location(close to MRT station, close to shopping), the huge length of roof outdoor poor, DIY laundry room, buffet breakfast (continental and Asian style selection food ), daily cleaning of my room, convenient gym room. Also close to Chinatown that offers affordable wide range of facial treatments (hair threading, skin tag removals, etc)
於 2024 年 4 月住了 10 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年4月18日回覆
Hi Sylvie, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our convenient location near the MRT station and shopping areas, as well as our spacious rooftop outdoor pool and DIY laundry room facilities.It's fantastic that you appreciated our buffet breakfast with both continental and Asian-style selections, as well as the daily cleaning service in your room and the convenience of our gym facilities.We're also pleased to hear that our proximity to Chinatown allowed you to explore affordable facial treatments and other services. Your satisfaction is our priority, and we're glad we could contribute to a pleasant stay.Thank you for choosing to stay with us and we look forward to welcoming you back for another enjoyable experience in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 一般般

Layne

喜歡:整潔度
Room was very small. Hotel never got refills of soft drinks or other drinks for the bar.
於 2024 年 4 月住了 4 晚
Holiday Inn Express Singapore Clarke Quay 於 2024年4月12日回覆
Hi Layne, Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. Your comfort is important to us, and we regret any inconvenience caused by the size of the room. Regarding the bar, we apologize for the oversight in not restocking soft drinks and other beverages promptly. We'll address this issue with our team to ensure that we maintain a well-stocked and inviting bar for all our guests.We appreciate your valuable input and hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable stay. Warmest regards, Holiday Inn Express Singapore Clarke Quay