The room and facilities are nice.However, services here are bad.When I check in, the first time they gave a room which is still in a mess and someone is cleaning the room.I have to go down and wait for another room.After I got into the room, I found I have to call and ask for a list of toiletries and everything else.I don't understand why everything in the room is one or two when it is a family suite and We check in with three people.