The Quay Hotel Lavender

Property class: 3

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Mustafa Centre and Bugis Street Shopping District are located near The Quay Hotel Lavender, which provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Room

Standard Single Room

  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Central Singapore, a neighborhood in Singapore, The Quay Hotel Lavender is near a metro station. Orchard Road and Mustafa Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit East Coast Park and Gardens by the Bay. Singapore Botanic Gardens and Universal Studios Singapore are not to be missed. Visit our Singapore travel guide
Map
Lavender Street, 139, Singapore, SIN, 338739

What's nearby

  • A table with various bowls of Asian noodle dishes, including noodles with vegetables and meat, and several small bowls of sauces and broth.
    City Square Mall
    7 min walk - 0.6 km
  • A street with a building labeled "Mustafa Centre" and a sign for "Syed Alwi Rd."
    Mustafa Centre
    10 min walk - 0.9 km
  • A street with a large archway, a golden dome, and white buildings with pointed windows.
    Sultan Mosque
    15 min walk - 1.3 km
  • A brightly lit street with a tattoo parlor and a tall building with a 'village' sign.
    Haji Lane
    17 min walk - 1.5 km
  • A busy street scene at night with a prominent 'BUGIS STREET' sign and illuminated storefronts.
    Bugis Street Shopping District
    2 min drive - 1.5 km

Getting around

  • Bendemeer MRT Station
    4 min walk
  • Kempas Baru Station
    33 min drive
  • Seletar Airport (XSP)
    21 min drive

Restaurants

  • BISTRO 8
    2 min walk
  • Kok Kee Wanton Noodle
    2 min walk
  • Songane
    2 min walk
  • B's Hakka House
    1 min walk
  • Bangkok Street Mookata
    1 min walk

About this property

The Quay Hotel Lavender

  • Hotel near Mustafa Centre
  • Located close to Bugis Street Shopping District, The Quay Hotel Lavender provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Self parking (surcharge), a front-desk safe, and concierge services
    • An elevator, luggage storage, and a 24-hour front desk
  • Room features
  • All 105 rooms boast comforts such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Is The Quay Hotel Lavender pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at The Quay Hotel Lavender?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at The Quay Hotel Lavender?

Check-out is at noon.

Where is The Quay Hotel Lavender located?

Located in Central Singapore, this hotel is within 1 mi (2 km) of Mustafa Centre and Bugis Street Shopping District. Orchard Road and Marina Bay Sands Skypark are also within 3 mi (5 km). Bendemeer MRT Station is only a 4-minute walk and Lavender Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Quay Hotel Lavender Reviews

7.0

Good

7.2

Cleanliness

7.0

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 47 out of 266 reviews
Rating 8 - Good. 96 out of 266 reviews
Rating 6 - Okay. 72 out of 266 reviews
Rating 4 - Poor. 30 out of 266 reviews
Rating 2 - Terrible. 21 out of 266 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
더블침대 임의로 합쳤는데 다음날 바로 제대로 합쳐서 베딩해주시는 센스있는 호텔
Stayed 4 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Good and private
Stayed 2 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room assigned to me. Spacious
Stayed 1 night in Nov 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The back of the door and carpet is so dirty that I can see the dirt from the corner of the room. Aircon is so dusty and the wall all is not furnished well
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Staff & service
とにかくスタッフが謝らない。サービスが遅れようが間違えたものを配達しようがこっちが悪いという態度を一切曲げない。
Stayed 15 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up !

All good except no carpark for guests...
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good👍

All staff very helpful and nice specialist the customer service Joviel very helpful and nice person.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointing stay!

Pros: Room was decent size enough for 1 pax. Basic necessities were provided. Cleanliness done by the housekeeping team on a daily basis was meeting expectation. Cons: First entry into the room with musky smell originating from the toilet. The small ventilation fan and wet soaked bath curtains were the reason. Since this is a single bed, the layout of this type in this hotel are just beside the lifts. You’ll hear the working mechanism sound of the lifts going up and down until the late night and beyond. The layout and design of this is simply not reasonable and purely for the sake of maximising the room capacity for profit. Any request for a room change will be an upgrade and a small fee for each night will be imposed. Ridiculous. The aircon is wacky. When you’re set the speed and temperature, it gets cold but after a long time, it will just operate in economical mode or power saver mode making the room stuffy and warm again. Readjustment again seems to do the trick but it’s annoying.
Stayed 4 nights in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service

ok for a short stay

Hotel staff, especially Peter and David on a night were lovely and really helpful, helped move us rooms and helped find a missing item we had left. Overall, it was ok for a quick trip to Singapore as the place Is so expensive anyway - its a quick walk to the city mall and a quick walk to the train station. However, we found that the rooms were outdated, single glazing glass meant you could hear everything from birds to builders at 5am. Unfortunately we left the room each morning covered in bug bites and the bed and pillows were the most uncomfortable things I’ve ever slept on. Also other hotel goers were incredibly rude and would shout outside their rooms from am to 12am daily - obviously the hotel and staff are not at fault. However, it is a basic, budget hotel and it is in a convenient location, for a quick one or two night stay it is ok.
Stayed 4 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trés moyen, mais accès facile

Une chambre réservée pour 3 ado s'est avérée être une chambre avec 2 lits simples. Pas de lit ajouté. On nous a proposé de coller les 2 lits pour qu'ils dorment tous ensemble. Les salles de bain nécessitent une rénovation. Le personnel est agréable. La proximité avec la principale ligne de métro (MRT bleu) pour rejoindre tous les lieux touristique est pratique.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一入到去有一個香氣，而且房間好舒服有街景
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Liked: Staff & service
Too loud. People in other rooms were keep slamming the doors and constantly talking to each other loudly until 2 am in the morning. Finally I had to call the receptionist to tell them to be quit.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパの良いホテル

市内中心部から少し離れていますが地下鉄が2駅利用でき、不便は感じませんでした。室内は清潔感あり良かったですが、シャワーは気をつけて使わないとトイレ側まで濡れます。少々早めの時間に到着したのですが部屋が空いていてチェックインさせてもらいました。ありがとうございました。
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness

쏘쏘

바로옆도롯가쌔벽녘샛소리많이많늬공간ㅇㅣ마늬협쏘, 지하철위치좋음, 주변에간단한요깃거리있음
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality and Affordable!

It was my first time staying at the Aqueen Lavender and it was the best place I could possibly have stayed in for my budget. As a solo traveler, the room was appropriately sized and I stayed in full comfort. Housekeeping service was excellent! One of the best aspects was the location: less than 5 minute walking distance to Bendemeer MRT station (Downtown Line), Lavender MRT, and various bus stations, all of which connected me quite quickly to the tourist attraction spots and the CBD area. This hotel is as centrally located as you can get! Very easy for first-time visitors to Singapore who want to stay closer to central. All the staff members were very friendly and assisted me as best possible, whether it was directions, special needs, etc. Maximum score for me! Thank you, Aqueen Lavender!
Stayed 5 nights in Aug 2019
Verified review

6/10 Okay

普通です。場所も問題なしです。
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I can't expect too much out of a reasonable price. The interiors were outdated and some corners of the room that may not be always apparent to the housekeeping were taken for granted (in short it was a little dirty but not completely). Nevertheless, it was alright for a one night stay.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

Not comfortable lot of road noise

The room was small not clean and had lot of road noise as the windows are not sound proof
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service

快適に過ごしました。

空港から1回の乗り換えで簡単に行くことができ、ベンデミール駅からも近いのでキャリーがあっても苦労することなく行けました。少し歩けばAperiaという小さなショッピングモール？があり、スーパーやスタバ、カヤトースト、室内ホーカーのような飲食店があり、食事やホテルで飲むビール、お土産になるお菓子などそこで調達できました。 シンガポール自体がとても湿度が高いので仕方がないのかもしれませんが、部屋に入ると少し湿気っぽくエアコンつけても若干のカビっぽさがあったように思います。数日の滞在で慣れましたが、初日は気になりました。 ホテルのスタッフは皆さんとてもにこやかで、帰ってくると、今日は楽しく過ごせましたか？と挨拶してくださいました。 お水も1日2本ずつ補充してくれます。 リネン類は嫌なニオイ等、汚れはなかったですが、バスタオルの端がボロボロとほつれているものもあり、年季の入ったバスタオルでした笑 歯ブラシ、固形石鹸、お風呂場には備え付けの謎の青いシャワージェルみたいなものしかないので、最低限のものは持参することをお勧めします。 シャワーも問題なく快適に使えました！ 行く前は部屋の割に高いな…？と思ってしまいましたが、シンガポールの物価でこの清潔さ、設備、不便なく泊まれたのなら良かったかな？と思います。
Stayed 5 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 괜찮음.

깨끗하긴 하지만, 조금 좁음. 밤에 주변 새소리로 시끄러움.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Staff & service

Budget stay for business travel.

This is a good hotel for value of money. I traveled for business purposes and found the room to be very small. When I upgraded to the King bed room the space was not an issue. Internet speed is very good. Manage your breakfast time appropriately. Breakfast choice is limited but very well prepared. Service is excellent. The best part is the area based restaurants and hawker stalls. All great quality food.
Stayed 7 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location. Easy to travel by train and bus. However, the room is slightly not clean and small.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get to with ample parking spaces all around at night
Stayed 1 night in May 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Staycation

Pricing similar to a 3.5 star hotel but conditions not up to standard.
Stayed 12 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon emplacement- près du métro et l'arrêt d'autobus. pas d'information complète donné pour la chambre, pas de service pour apporter les valises dans la chambre. personnel souriant. chambre petite mais ok- a renover. la bouilloire coulait, on a demander de la remplacer.
Stayed 3 nights in Apr 2019