室外游泳池,開放時間為 7:00 至 20:00,提供免費遮陽小屋和泳池遮陽傘

新加坡安國飯店 (SG Clean)的評分

4.5 out of 5
新加坡安國飯店 (SG Clean)
165 Tanjong Pagar Road, Singapore

評論

8.0

非常好

10 分,有夠讚;1000 則評論中有 359 則" "
8 分,不錯哦;1000 則評論中有 403 則" "
6 分,一般般;1000 則評論中有 137 則" "
4 分,不太好;1000 則評論中有 70 則" "
2 分,很糟糕;1000 則評論中有 31 則" "

8.0/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

7.6/10

環保程度

評論

4/10 不太好

Darren

不喜歡:住宿環境和硬體
於 2024 年 1 月住了 2 晚

8/10 不錯哦

PISU

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚

8/10 不錯哦

JU PING

商務旅客
喜歡:員工素質、住宿環境和硬體和客房舒適度
地點方便 飯店對面有很多小吃 也有超市 客房偏老舊 浴室洗手台 有發霉 感覺不好
於 2023 年 8 月住了 5 晚

2/10 很糟糕

??

於 2023 年 8 月住了 3 晚

10/10 有夠讚

Chih Hsun

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
游泳池很棒;早餐很豐富好吃;服務人員態度很好;周邊交通方便
於 2023 年 8 月住了 2 晚

8/10 不錯哦

shun Liang

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舊飯店
地點好,但有些設施較舊,房間寬敞
於 2023 年 8 月住了 1 晚

4/10 不太好

WunGong

商務旅客, 團體旅遊
喜歡:員工素質
不喜歡:整潔度
I was surprised by the appearance of a well-known hotel in Singapore. The interior looks aged and appliances like the television had to be upgraded. Bathroom fitting found to be old and rusty. .. It's time to Urgarde
於 2023 年 8 月住了 2 晚

6/10 一般般

sun ming

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Mei Nga

於 2023 年 7 月住了 3 晚

8/10 不錯哦

Ka wai

於 2023 年 5 月住了 2 晚

6/10 一般般

wing yan joyce

於 2023 年 4 月住了 1 晚

8/10 不錯哦

PinHung

於 2022 年 12 月住了 1 晚

4/10 不太好

waishan

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
整體不太好,廁所柜爛,廁所洗手盤好多污跡,入房有陣味道,全部嘢感覺好殘舊
於 2022 年 12 月住了 4 晚

4/10 不太好

King Wa Gloria

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 6 晚
Amara Singapore 於 2019年10月29日回覆
Dear Guest, Thank you for your positive rating and for choosing us as your preferred accommodation in Singapore. We look forward to welcoming you back as always. Kind regards, Amara Singapore Guest Experience Team

10/10 有夠讚

Yu-Cheng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店整體來說相當不錯,非常推薦
飯店大廳蠻漂亮的,房間也乾淨舒適。離捷運站蠻近的。走去牛車水地區也算蠻近的。對面也有熟食中心跟自助洗衣店。而旁邊的商場也有些餐廳跟唐吉軻德。
於 2019 年 10 月住了 5 晚
Amara Singapore 於 2019年10月22日回覆
Dear Guest, Thank you very much for your comments, we are very pleased to know that your recent experience was extremely positive and satisfactory. Your feedback about hotel's location and its facilities are much appreciated. Guest recognition and satisfaction are very important to us, our employees love connecting to all customers to ensure their preferences and requests are acknowledged. Thank you again for your comments and we look forward to welcoming you back soon. Yours sincerely, Amara Singapore Guest Experience Team

8/10 不錯哦

真實旅客

喜歡:員工素質和客房舒適度
於 2019 年 10 月住了 2 晚
Amara Singapore 於 2019年10月17日回覆
Dear Guest, Thank you for your positive rating and for choosing us as your preferred accommodation in Singapore. We look forward to welcoming you back as always. Kind regards, Amara Singapore Guest Experience Team

8/10 不錯哦

Daisy,香港

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點方便,近MRT站,吃早餐可到Maxwell food centre, 附近有便利店及超市,整體上很不錯。
於 2019 年 9 月住了 3 晚
Amara Singapore 於 2019年10月10日回覆
Dear Guest, Thank you for your comments regarding your recent stay at our hotel, we are very pleased to learn that your overall experience was enjoyable. Your feedback about our associates' attitude, hotel location and its facilities are much appreciated. Once again, thank you for your comments and we look forward to welcoming you back soon. Kind regards, Amara Singapore Guest Experience Team

6/10 一般般

Penny

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
大廳漂亮早餐豐盛人員親善但房間老舊
這個價位的房間讓人頗失望 說是一張加大雙人床只是普通的雙人床 地毯沒有清潔乾淨~赤腳或坐在地上整理行李起來腳都感覺灰塵細屑 淋浴間的門壞掉無法閉合且在浴室入口位置全部都是積水 浴缸老舊不乾淨不敢使用 有很漂亮的大廳 這個價錢真的要有club的優惠和朋友去喝個幾杯或下午茶才划算啊! 但很幸運櫃檯和Club都有會說中文而且很親合的飯店職員!
於 2019 年 8 月住了 1 晚
Amara Singapore 於 2019年10月11日回覆
Dear Guest, Thank you for your comments regarding your recent stay at our hotel, we are very pleased to learn that your overall experience was enjoyable. Your feedback about our associates' attitude, hotel location and its facilities are much appreciated. Once again, thank you for your comments and we look forward to welcoming you back soon. Kind regards, Amara Singapore Guest Experience Team

10/10 有夠讚

Tang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable Stay with Passionate Staff
I arrived late so I got a twin bed instead of a king bed. But the staff were all very helpful and when I wanted to extended the hours before my flights beyond noon checkout, they helped me to do that without extra charges. They are really helpful people.
於 2019 年 8 月住了 2 晚
Amara Singapore 於 2019年8月28日回覆
Dear , Thank you for your comments regarding your recent stay at our hotel, we are very pleased to learn that your overall experience was enjoyable. Your feedback about our associates’ attitude, hotel location and its facilities are much appreciated. Guest recognition and satisfaction are very important to us, our employees love connecting to all customers to ensure their preferences and requests are acknowledged. Once again, thank you for your comments and we look forward to welcoming you back soon. Kind regards, Amara Singapore Guest Experience Team

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
於 2019 年 8 月住了 4 晚
Amara Singapore Guest Experience Team 於 2019年8月8日回覆
Dear Guest, Thank you for your rating and for choosing us as your preferred accommodation in Singapore. We look forward to welcoming you back as always. Kind regards, Amara Singapore Guest Experience Team

6/10 一般般

CHANG

方便的住宿地點,但隔音不好
隔音差,隔壁說話的聲音都能聽到,清晨別間房有人洗澡,水管中的水流很大吵的無法入眠,清潔工作不是很確實,備品有時候有補有時候沒補
於 2019 年 5 月住了 6 晚
Amara Singapore 於 2019年6月7日回覆
尊敬的賓客, 您好! 感謝您抽出寶貴的時間與我們分享您的入住體驗。對於您在酒店住宿的一般體驗,我們誠摯道歉。 您的反饋對於我們非常重要,讓我們可以繼續在未來提供卓越的新加坡安國酒店服務。期待在不久的將來能再次歡迎您回來。 誠摯的問候, 新加坡安國酒店

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 2 晚
Amara Singapore 於 2019年5月8日回覆
Dear Guest, Greetings from Amara Singapore. Thank you for your full-score rating. We look forward to welcoming you back as always. Your friendliest hotel, Amara Singapore

8/10 不錯哦

真實旅客

親子旅遊
毛巾有少少舊,企缸玻璃門有些少漏水,沒有日日換床單,雪櫃殘殘地!地點方便,又近地鐵站,附近都多食肆,但主要是日式料理及韓國料理,如要吃地到美食就要自己找找!
於 2019 年 4 月住了 4 晚
Amara Singapore 於 2019年5月14日回覆
尊敬的宾客, 您好! 感谢您抽出宝贵的时间与我们分享您的入住体验。对于您在酒店住宿的一般体验,我们诚挚道歉。 您的反馈对于我们非常重要,让我们可以继续在未来提供卓越的新加坡安国酒店服务。期待在不久的将来能再次欢迎您回来。 诚挚的问候, 新加坡安国酒店

10/10 有夠讚

Siu Chung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 4 晚
Amara Singapore 於 2019年4月7日回覆
Dear Guest, Thank you for your excellent rating and for choosing us as your preferred accommodation in Singapore. We look forward to welcoming you back as always. Your friendliest hotel, Amara Singapore

4/10 不太好

Lawrence,Hong Kong

親子旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
衛生用品比正常酒店少,有毛巾,牙刷牙膏,棉花棒。欠缺剃鬚刀, 梳子。很污糟,入房見到毛巾在地上,不過我自己帶毛巾,沒用他們的。電掣很舊有點鬆,門口插卡都有點問題。
於 2019 年 3 月住了 6 晚

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
於 2019 年 2 月住了 4 晚
Amara Singapore 於 2019年4月2日回覆
Dear Guest, Thank you for rating our property. We look forward to welcoming you back as always. Your friendliest hotel, Amara Singapore

10/10 有夠讚

Sau Ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shopping nearby.
於 2019 年 2 月住了 3 晚
Amara Singapore 於 2019年2月15日回覆
Dear Guest, Greetings from Amara Singapore. Thank you for your full score review. It is wonderful to know that you’ve enjoyed your stay with us. Once again, thank you for choosing us as your preferred accommodation in Singapore and we look forward to welcoming you back as always. Your friendliest hotel, Amara Singapore

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 3 晚
Amara Singapore 於 2019年4月2日回覆
Dear Guest, Thank you for taking the time to rate our property and for choosing us as your preferred hotel accommodation in Singapore. We look forward to welcoming you back as always. Your friendliest hotel, Amara Singapore

8/10 不錯哦

真實旅客

喜歡:員工素質
於 2019 年 2 月住了 3 晚
Amara Singapore 於 2019年4月2日回覆
Dear Guest, Thank you for taking the time to rate our property and for choosing us as your preferred hotel accommodation in Singapore. We look forward to welcoming you back as always. Your friendliest hotel, Amara Singapore

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置優越,交通方便的飯店
於 2019 年 1 月住了 8 晚
Amara Singapore 於 2019年2月15日回覆
Dear Guest, Thank you for taking the time to review our property and for choosing us as your preferred accommodation in Singapore. We look forward to welcoming you back as always. Your friendliest hotel, Amara Singapore

10/10 有夠讚

真實旅客

於 2018 年 12 月住了 4 晚
Amara Singapore 於 2019年1月18日回覆
Dear Guest, Thank you for your full-score rating!

6/10 一般般

真實旅客

喜歡:員工素質
Good location which is nearby MRT and shops/ restaurants, we can walk to China Town within 10min even with kids. Facilities are quite old and not in good maintenance conditions, room cleaness is below standard generally. If we come Singapore again, it will definitely not our choice
於 2018 年 12 月住了 4 晚
Amara Singapore 於 2019年1月18日回覆
Dear Guest, Thank you for your review. Please accept our sincere apology for the shortcomings you experienced during your stay and if our hotel fell below your expectations We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. We hope you give us a chance in the future to show you how great our hotel is. Yours sincerely, Amara Singapore

10/10 有夠讚

真實旅客

於 2018 年 12 月住了 8 晚
Amara Singapore 於 2019年1月18日回覆
Dear Guest, Greetings from Amara Singapore. Thank you for your full score rating. It is wonderful to know that you’ve enjoyed your stay with us. Once again, thank you for choosing us as your preferred accommodation in Singapore and we look forward to welcoming you back as always. Your friendliest hotel, Amara Singapore

6/10 一般般

King Wai

房內設施較舊
於 2018 年 11 月住了 3 晚
Amara Singapore 於 2018年12月10日回覆
Dear Valued Guest, thank you for taking the time to review our property. Please accept our sincere apologies for the disappointment you felt over our dated room interior and facilities. Please rest assured that we have relayed your valuable feedback to the relevant departments concerned for necessary improvements to be made. We sincerely hope to be given another opportunity to welcome you back again! Warm regards, Amara Singapore

10/10 有夠讚

PINCHUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
推薦
地點很好,交通便利。旁邊也很多餐廳,對面有超市、市場及美食街。
於 2018 年 11 月住了 3 晚
Amara Singapore 於 2018年11月22日回覆
Dear Valued Guest, thank you for taking the time to review our property. We are extremely delighted to know that you had a pleasant time at Amara Singapore. We certainly look forward to welcoming you back soon! Warm regards, Amara Singapore

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 3 晚
Amara Singapore 於 2019年1月18日回覆
Dear Guest, Thank you for your rating!

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
於 2018 年 9 月住了 5 晚
Amara Singapore 於 2019年1月18日回覆
Dear Guest, Thank you for your rating.

6/10 一般般

Andy,HK

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
靠CBD,牛車水
可步行到牛車水, 附近有地鉄站,熟食中心xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccccxcccccccccccccccccccccxxxxxxxxxxxxxxxxxxxxx
於 2018 年 9 月住了 3 晚
Amara Singapore 於 2018年10月10日回覆
Dear Valued Guest, thank you for taking the time to review our property. We are pleased to note that you had an enjoyable stay at Amara Singapore. We look forward to welcoming you back soon! Warm regards, Amara Singapore

6/10 一般般

真實旅客

不喜歡:整潔度、員工素質和客房舒適度
WiFi 好差
方便的,隔離是商場。服務就麻麻,只有男職員最好。Wifi 接受好差, 上綱勁麻煩。 游泳池都幾好。 冷氣Ok。
於 2018 年 8 月住了 4 晚
Amara Singapore 於 2018年9月5日回覆
Dear Valued Guest, thank you for taking the time to review our property. We are glad to hear that you enjoyed the convenience of our location as well as pool facility. On the other hand, we sincerely apologize for the poor Wifi connection you encountered. Please rest assured that we have relayed your valuable feedback to the department concerned for necessary action to be taken. We look forward to welcoming you back with a better experience! Warm regards, Amara Singapore

6/10 一般般

Wai Man

喜歡:員工素質
廁所有待改善,不能接受
這間酒店很多好處,但唯一真的很不滿意的就是廁所,廁所的門是半透明,外面很清晰看見裏面的人在坐廁脫衣服,就是你在作什麼都知道,你的體態若隱若現呈現,本想在門掛上什麼遮住,但沒有能掛的;而且廁所沒有抽風,地磚洗手盤牆身都發霉,程度若是2星酒店就只能勉強接受,但若以過千元的酒店就不能。只能說它旁邊也有數間酒店可選擇。除了這嚴重的問題外,職員有禮,check in很快。房間空間適中,床也舒適。附近也多食店,去麥士威走10分鐘路程,再走7分鐘就是牛車水。酒店樓下就有巴士站145號,去松發珍寶亞坤等幾個站就到,再去直達文東記很方便。酒店後面5分鐘到mrt, 而這條線是能往機場的線色線,所以是很方便。
於 2018 年 8 月住了 3 晚
Amara Singapore 於 2018年9月5日回覆
Dear Valued Guest, thank you for taking the time to review our property. Please accept our sincere apologies for the disappointment you felt over our bathroom facility. Please rest assured that we have relayed your valuable feedback to our Management for necessary action to be taken. We look forward to welcoming you back to a better experience. Warm regards, Amara Singapore

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Positive: The hotel was great, staff are very friendly and helpful! So many good restaurants within a 10-minute walking distance from the hotel ! Two and a half blocks away from Green Line MRT ! Negative: We have requested an extra bed when we book months ago and requested again during check-in, but we were assigned to a room stairs outside, so the staff couldn't move the bed in ... then we got mixed up with another family during our room transfer ... ended up with both parties having keys to the same room.
於 2018 年 8 月住了 4 晚
Amara Singapore 於 2018年9月5日回覆
Dear Valued Guest, thank you for taking the time to review our property. Please accept our sincere apologies for the mistake our staff made in allocating you the same room as another party. We absolutely understand how upsetting and disappointing that must have been and we sincerely apologize for that. Please rest assured that we have relayed this matter to the department concerned so that they will abide by more stringent operational processes. We hope to be given another opportunity to welcome you back soon. Warm regards, Amara Singapore

8/10 不錯哦

chui Ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務員有禮,盡量幫忙
房間床舒適,寧靜,前台員工 有禮,雖然check in 有問題,但最後盡力幫忙,女經理很幫忙還給我訂的房間
於 2018 年 8 月住了 2 晚
Amara Singapore 於 2018年8月29日回覆
Dear Valued Guest, thank you for taking the time to review our property. We are pleased to note that you had an enjoyable stay at Amara Singapore. We look forward to welcoming you back soon! Warm regards, Amara Singapore

8/10 不錯哦

Joanne,H.K.

喜歡:整潔度、員工素質和客房舒適度
Nice hotel close to metro
The hotel close to metro and sentosa, only the shower room suggest to install shower curtain on it, reasonable price and services are good.
於 2018 年 8 月住了 2 晚
Amara Singapore 於 2018年9月5日回覆
Dear Valued Guest, thank you for taking the time to review our property. We are pleased to note that you had an enjoyable stay at Amara Singapore. We look forward to welcoming you back soon! Warm regards, Amara Singapore

8/10 不錯哦

Tsang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 6 晚

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
於 2018 年 8 月住了 7 晚

8/10 不錯哦

Tak Chi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amara Singapore
Overall experience is good, here is some actual experience in hotel. Room is big and comfort, toilet is clean. Room is old and need to renovate, lighting can improve the brightness rather than use old style yellowish. Breakfast has many choice but can improve the quality with this price. Location is very convenient, very close to eat and buy.
於 2018 年 7 月住了 7 晚
Amara Singapore 於 2018年8月13日回覆
Dear Tak Chi, Thank you for taking the time to review our property. We are pleased to note that you had an enjoyable stay at Amara Singapore. We hope to welcome you back soon! Warm regards, Amara Singapore

4/10 不太好

Kwok Hei

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very bad experience
The experience had been terrible from booking to check out. We made our booking for 2 deluxe double room more than 6 months ago. When we made the booking, it was clearly state that the breakfast was included for everyone (we have 2 adults and 1 child in each room), soon after we confirm the booking we received an email from the hotel that the breakfast were for 2 adults only for each room and the child has to pay. After few round of fight and showing evidence, the hotel finally provide the breakfast for kids free of charge. At the time when we checkin, the staffs at the counter were so inexperience that it took almost half hour to get our room key. The most disappointed thing is when we get to our room in level 6(the room in this level looks like spare room), both rooms were so dark and extremely old that they are actually windowless( the window are up on a very high wall and u can't even climb to open the curtain) and totally different from the photo when I made the booking. After another round of fight, they put all of us in a suite room. From my personal experience, I really don't recommend you in chosing this hotel.
於 2018 年 8 月住了 1 晚
Amara Singapore 於 2018年8月10日回覆
Dear Kwok Hei, Thank you for taking the time to review our property. Please allow us to extend our sincere apologies for the shortcomings and disappointment you experienced throughout your stay at Amara Singapore. Ensuring that our guests have a comfortable and fuss-free stay is of our utmost priority and we regret not having delivered such an experience for you and your family. Please rest assured that this is not our usual practice and we have relayed your feedback to the relevant departments so as to prevent such lapses from occurring again. Once again, we apologize for the unpleasant experience you had and we will strive to provide better for our guests. Warm regards, Amara Singapore

8/10 不錯哦

Sze On

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚