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Twin Palms Resort

4.0 star property
Family-friendly hotel with a 24-hour front desk and an indoor pool

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Photo gallery for Twin Palms Resort

Indoor pool, outdoor pool
Reception
Interior
Terrace/patio
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Separate bedroom
Premium bedding
Bathrobes
  • 0.9 Ping (3 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Separate bedroom
Premium bedding
Private bathroom
  • 0.9 Ping (3 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Separate bedroom
Premium bedding
Private bathroom
  • 0.9 Ping (3 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Separate bedroom
Premium bedding
Bathrobes
  • 0.9 Ping (3 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2015
Egyptian cotton linens
Select Comfort bed
Separate bedroom
Premium bedding
Private bathroom
  • 1.0 Ping (3 square meters)
  • Sleeps 2
  • 2 Large Twin Beds
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About the neighborhood

Map
Sangkat 4, Otress Village, Sihanoukville

What's nearby

  • Otres Beach - 12 min walk - 1.0 km
  • Ochheuteal Beach - 4 min drive - 3.5 km
  • Golden Lions Roundabout - 7 min drive - 6.9 km
  • Sokha Beach - 8 min drive - 7.6 km
  • Xtreme Buggy - 12 min drive - 11.8 km

Getting around

  • Sihanoukville (KOS) - 20 min drive

Restaurants

  • ‪Brown Coffee And Bakery - ‬3 min drive
  • ‪The Mokka café - ‬6 min drive
  • ‪Dany's Beach Club - ‬2 min drive
  • ‪Ren Restaurant and Bar - ‬2 min drive
  • ‪Green Lantern - ‬7 min walk

About this property

Twin Palms Resort

Upscale family-friendly hotel located in Mittakpheap
You can look forward to a poolside bar, a terrace, and a garden at Twin Palms Resort. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Airport pick-up service (surcharge), a TV in the lobby, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
Room features
All 52 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like late night room service and free WiFi.
Extra amenities include:
  • Egyptian cotton sheets and Select Comfort beds
  • Showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - November 2015

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Legacy Bungalow Hotel Sihanoukville
Legacy Bungalow Hotel
Legacy Bungalow Sihanoukville
Legacy Hotel Resort Sihanoukville
Legacy Sihanoukville
Twin Palms Resort Hotel
Twin Palms Resort Sihanoukville
Twin Palms Resort Hotel Sihanoukville

Frequently asked questions

Does Twin Palms Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is Twin Palms Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Twin Palms Resort?

Self parking is free at this property.

What time is check-in at Twin Palms Resort?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Twin Palms Resort?

Check-out is at noon.

Does Twin Palms Resort provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 20 per vehicle applies.

Where is Twin Palms Resort located?

This family-friendly Sihanoukville hotel is located near the beach, within 2 mi (3 km) of Otres Beach and Ochheuteal Beach. Sokha Beach and Samudera Supermarket are also within 6 mi (10 km).

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Twin Palms Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

4.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

LIYU

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t waste your money

The pool and the grounds of the hotel are nice but that’s about it. The rooms are very outdated and the inside feels more like a cheap motel. The staff are not helpful and very difficult to communicate with. The location is basically in the middle of a construction site. You can definitely find a better place for the money.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Town is kinda all under construction but no construction noise here. Pool is huge and grounds are lovely.
Stayed 1 night in Apr 2019

8/10 Good

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property under new name (twin palms) was run down. We stayed three nights and never saw anyone eat at the restaurant. All of Sihanoukville was under construction (roads and buildings) creating noise till about 9pm. Very dirty town.some nice beach area at Otres 2. Little bit better than koh Rong ( no smell but Koh Rong was prettier but also full of young adults). Snorkelling tour sold by koh Rong dive shop had no fins, changed rental fee for mask (not informed when asked if gear was available) and consisted mostly of driving around. Very little snorkelling! Koh Rong Samloem was dirty at the main pier, had construction but did have lots of shells on the beach
Stayed 3 nights in Dec 2018

2/10 Terrible

Kyle, Ottawa, Ontario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no way this is a four star hotel. First impression is the heaps of smelly garbage bags piled up in front and the faded hotel sign with missing letters proved to be quite telling. A 2nd sign out front calls it the Twin Palms Hotel. I was sheepishly told it is now Twin Palms, is under new ownership and that website hasn't yet been updated. The room (except for floor) was mostly clean. Beds were fine and firm. Our AC unit worked until our last night. Salt water pool is long enough to do lengths. The area around it is poorly maintained and falling apart. The mattresses on the lounge chairs are split and the yellowing foam shows through. The areas that were probably flower beds in their time are now just places where garbage collects (the same beer bottle, discarded plastic containers were there the entire 3 nights). There are 2 restaurants, one by the pool and the other by reception. The one by reception only serves breakfast. There is an egg station. There are maybe one or two fruit options. Some white bread by a toaster. At the pool side restaurant, I never saw anyone eat food. The hotel is surrounded by roads that are unpaved with garbage everywhere. There is also lots of heavy construction next to the hotel and roads everywhere are dusty. The worst part is the lack of any pride in maintaining this property. Priced for a 4-star experience but not even close to meeting that standard. I’d be charitable if this were billed as a one star and priced accordingly.
Stayed 3 nights in Dec 2018

8/10 Good

Shinji

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Dejligt hotel med et fantastisk poolområde og god morgenmad. fin placering - ca. 600 meter fra stranden.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel need to make a big sign for it

Nice place and close to the beach , the road around the hotel is actually not a good condition , hopefully getting fix soon
Stayed 1 night in Jan 2018

4/10 Poor

Uwe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel gelangweilter, uninteressierter Angestellter

Neben dem Zimmer war das Wirtschaftsgebäude mit schön viel Lärm morgens früh um 06:30, mittags und spät abends. Die Baddecke war nur zur Hälfte gestrichen; an der Wand darunter viele Farbkleckse. Safe funktionierte gar nicht. Erst nach zweimaliger Beschwerde wurde der Safe nach 2 Tagen ausgewechselt. Badarmaturen in der Dusche sind weggebrochen. Erstreparatur durch stümperhafte Wiederbefestigung mit Einklemmen eines Zahnstochers, was natürlich nicht hielt. Am 2. Tagerfolgte eine Befestigung mit Kupferdraht, was dann hielt. Der Brausekopf der Regenwalddusche konnte nicht benutzt werden, war wohl nur zum Schmücken da. Auf Nachfrage, ob man ein anderes Zimmer bekommen kann, hieß es, "wir geben morgen (morgen, nur nicht heute) Bescheid". Ich habe nichts mehr von der Tussi an der Rezeption gehört. Das Frühstück war bescheiden: 3 verschiedene Reisgerichte, 2 mal Nudeln. Samstags: keine Bohnen, keine Würstchen. Sonntags: keine Bohnen, keine Wassermelonen, keine Würstchen; trotz Beschilderung. Meistgehörter Satz: "No Sir".
Stayed 7 nights in Nov 2017

10/10 Excellent

june, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean friendly

the staff at the hotel was really friendly opening the door etc we got a free lift to otres 2 which was really helpful the cocktail was good
Stayed 15 nights in Aug 2017

10/10 Excellent

Mireille, Holland

Liked: Cleanliness, staff & service, room comfort

Really Nice pool.

A bit far from the centre but hotel is Very Nice. Swimmimg pool is outstanding. Breakfast is not to my standard. Be carefull with the shower door Because our one broke. Glass everywhere. I had to go to the hospital for my injuries.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location because outside sihanoukville and the beach is Nice. Beautifull swimming pool. Staff are very Nice and food of hôtel restaurant is good. Coktail too.
Stayed 7 nights in Aug 2017

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bel hôtel trop éloigné

Très très bel hôtel mais vraiment trop éloigné de sihanoukville. En moyenne prévoir minimum 6$ en tuk tuk l'aller simple. Il faut vraiment trouver une solution dans le cadre du site hôtel.com pour pouvoir réserver 2 chambres l'une avec un lit double l'autre avec 2 lits.
Stayed 3 nights in Aug 2017

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing swimming pool and nice place to relax

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in a small village

Amazing place, proper hot shower and swimming pool! 5-minute walk to Otres Beach and sumptuous breakfast!

8/10 Good

Ida

Liked: Cleanliness, property conditions & facilities, room comfort

Rolig hotell, hyggelig opphold

Hotellet ligger litt avsides, men det er perfekt for de som ønsker å rusle på stranden. Midt i mellom otres1 og otres2 har man valg og fin mulighet til å gå til begge.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I'm very happy with our stay here. We had previously stated at another hotel on Victory Hill for 2 nights and it simple didn't compare to The Legacy Hotel, which has one of the best pools I've ever been to. The general vibe was chilled and I spent most of my time lounging by the poolside ordering food and drink! The beach is only a few minutes away and the hotel can shuttle you there but unless you can't walk, just take the the stroll! Food is not bad although gets smart after a few days. Fruit platter is good to refresh you. Plenty of restaurants in the area within walking distance. Only negative are the hard beds. Would highly recommend.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
..................................................................................................................

6/10 Okay

intae

Liked: Cleanliness

조식이 최악이며 추천하지 않음

추천하지 않음. 시내와 떨어진 리조트형식이나 규모가 작고, 리조트안 편의시설이 없음. 단지 수영장옆의 미니바에서 음료 및 식사를할 수 있으나 개방형이라 밤에는 모기가 많고 쾌적하지가 않음. 특히 조식이 최악임. 단비 가족들과 리조트에서 수영만한다면 몰라도 조식이 형편없고, 기타 편의시설이 없어 불편 함.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff with great swimming pool

Goood room with amazing pool area. Location was between otres 1 and otres2 so took a while to both beaches where are some action. Resort provides rental bicycle which help a lot with free of charge

10/10 Excellent

Tonje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lekkert hotell med super service

Flott hotell i otres village! God frokost og super service! Flott og rent basseng

8/10 Good

Alba

Liked: Cleanliness, property conditions & facilities, room comfort

Mukava uudehko hotelli

Hotelli on mukava ja uudehko. Uima-allasalue on loistava. Aamiainen ei ollut mitenkään hyvä, mielummin kannattaa syödä hotellin uima-allasravintolalla. Hinnat hieman korkeat johtuen hotellin rauhallisesta sijainnista.

8/10 Good

Alexander , Braunschweig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes und dafür sehr preiswertes Hotel.

Einziges Manko: es liegt nicht am Strand und man muss immer ein TukTuk für den Strand heuern. Dafür ein toller Preis. Aber wir zahlen gern fast doppelt so viel, um direkt am Strand zu sein.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort