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"We needed to leave the hotel on 4:00 in the morning and we asked if there are any kinds of breakfast box available. Person at reception said no, but coffee stand is available in the restaurant from 3:00. So we went to the restaurant on 3:50 to grab coffee, but there were sandwiches and some pastries! If we knew it, we had gone to the restaurant earlier, or if hotel can just provide to go box, it can be breakfast box! In addition, there was coffee stand but no paper cups. If hotel can provide paper cup and to go box, it would be very nice for the guests who need to leave hotel early in the morning to catch the early morning flight. "

"From the moment we walked until we left it was fantastic. The staff was great and many spoke English. The breakfast buffet was one of the best I've had, our dinner at Aruna was very good. My wife and i both loved our massages at the spa. Super safe neighborhood big comfy rooms... stay here:)"

"La propiedad está al lado de un centro comercial lo que le hace muy bulliciosa y si pides cambio de habitación te ofrecen hacerlo pero te advierten que la calle es más bulliciosa aun. La piscina no estaba disponible y no nos avisaron eso en el check in. Tuvimso que quejarnos para que nos dejen usarla 1 día. Era feriado de semana santa y entiendo que la tarifa suba pero unos conocidos en Cuenca me hicieron saber que "nos cobraron como a extranjeros" osea no sentí que el costo beneficio de un hotel de ese valor lo valió para nada."

"Loved everything about this hotel. Very clean, comfortable and well maintained. The staff bend over backwards to accommodate any request."

"Room was clean and staff were friendly and efficient. Free shuttle was prompt. Short drive from airport. Would stay again."

"Walking distance to shopping, dining and entertainment! 3rd time visiting and I'll be back!"

" WE DIDNT USE IT"

"All was complete, not more not less, it was very convenient, comfortable and clean and IT HAS A GYM!"

"El Hotel se encuentra en un buen lugar, cerca del metro, de Restaurantes y Farmacias. Las habitaciones son limpias y dan un buen servicio."