舒茲伯利艾拜頓大廳美居 Spa 飯店提供露台、花園、乾洗/洗衣服務,還有其他豐富的設施服務。想要放鬆一下的話,推薦您到附設的 Spa The Orchid Rooms做個身體去角質、美甲/足部護理或按摩。住宿附設餐廳The Oak Room,有早餐、午餐、晚餐和輕食。此外,除了酒吧/酒廊和健身房,住宿還有提供客房內免費無線上網。
Lovely residence .Well kept grounds.Good food nicely presented.I would recommend it as a peaceful getaway.
John
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Jane
親子旅遊
2024年6月3日
喜歡:整潔度、員工素質和設施服務
Excellent and good value
Jane
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Emma
團體旅遊
2024年6月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely place, gorgeous setting and staff couldn’t do more for you. Only slight complaint was bed was very firm so not best night sleep. Breakfast was lovely and plentiful. Overall felt very cared for and treated.
Emma
於 2024 年 6 月住了 1 晚
8/10 不錯哦
Philip
情侶出遊, 團體旅遊
2024年6月2日
喜歡:員工素質、設施服務和住宿環境和硬體
The welcome on arrival was warm, friendly and professional. The room was a good size and clean. We are in the restaurant on Friday night, the food was excellent and staff friendly and professional. The outside area where the tables are situated overlooking the grounds was disappointing, with several used glasses and ashtrays full of cigarette butts. This was a theme that continued throughout our stay. The bar staff were friendly, but clearly overwhelmed with orders and needed more focus on those waiting to be acknowledged.
The worst experience of our stay was checking out, the lady on reception was absent whilst I waited for 10 minutes, I had to walk back to the breakfast room to ask the staff to find her. When she arrived, there was no apology and her demeanour was frosty at best, lacking any customer service skills.
Philip
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Gwyndaf
2024年5月31日
喜歡:整潔度、員工素質和住宿環境和硬體
Gwyndaf
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Tim
2024年5月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice Hotel / Good Service / Great Food
Tim
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Callum,Englefield Green
2024年5月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful grounds and spacious rooms. My bed was quite comfortable. My room had a very large bathroom, which featured a generous bath and great water pressure!
Callum
於 2024 年 5 月住了 1 晚
6/10 一般般
DiAnne
2024年5月14日
喜歡:整潔度
Beautiful location. Inaccurate internet portrayal of Superior Room as windows were not shown and we were given a room with a tiny window. Would never have booked such a room if the internet photo was accurate. Also we were unaware of such a thing as PRIVILEGE rooms……consequently a superior room unlike other hotels had no real frills!! Never heard of such a category in all our travels.
After pushing the issue of the window, we were given a handicapped room which was certainly not what we ordered. The receptionist who arranged this was very curt and not willing to please. There was no mention of compensation.
Finally the manager intervened and arranged for a lovely room for the next three nights of a four night stay. She also arranged for some modest financial compensation with the booking agency.
Overall the staff need much better training…..reception, bar service, breakfast service!!! Obviously this does not apply to all staff but ineptitude in some cases is very noticeable.
This is not acceptable for a hotel of this standard.
We enjoyed the grounds.
DiAnne
於 2024 年 5 月住了 4 晚
8/10 不錯哦
Stephen
情侶出遊
2024年5月9日
喜歡:設施服務
Overall good things about property out weigh poorer ones !
Stephen
於 2024 年 5 月住了 5 晚
8/10 不錯哦
Sharon
情侶出遊
2024年5月5日
Beautiful grounds, rooms a bit tired, pillows very poor hurt my ears, and my husband had same. Also children’s swimming lessons in pool unable to get lounger as Mother’s sat on them waiting for children. Also very noisy for 3 hours. Would have waited if I knew lessons were going on. Staff were extremely attentive and the dining experience was excellent food excellent this could be a 5* experience if hotel had some TLC, and very minor changes in all had a lovely experience thank you