Chalets in Shire Of Capel

"The pool was very clean and easy to use I found it convenient to walk to the shops as it only took me 10 minutes "

"i only had minimal contact with the staff but the breakfast was vey good and the staff were helpful"

"Upon arriving at the reception it was quite busy and we had to wait awhile to be served. The staff member was ok and talked us through some information. we had a one bedroom apartment which was situated on the first floor. Our view was looking into the carpark and not the swimming pool/garden area. when we asked a staff member if it was possible to change our room to the swimming pool/garden area we were told quite abruptly no and we should of requested a room with that view when we booked, we did explain that we did not realise that we had to. the apartment was quite clean and tidy but very dated, there was rust around the shower cubicle and a kitchen door hanging off its hinges. we opened our bedroom window only for the winder to break and when we pulled back the blind one section came off. we did report this and a maintenance man came and fixed it for us. I can not comment on any of the facilities, such as breakfast or dining experiences as we chose not to use any. We found this resort very underwhelming which was a shame."

"Excellent location. Great friendly staff members (especially the front-desk and the breakfast lady). Overall, a very pleasant stay. The rooms could do with a bit of renovation, but overall, not bad."

"Clean and tidy"

"Enjoyed the pool and spa area, and beautiful room."

"Clean friendly staff "

"Room was clean didn't use other services"

"Long black hairs in my bath tub. Wierd vibrating coming from the cupboard like a phone. Was every 10 mins in the evening then through the night it woke me three times. I thought it was the aircon unit so switched this off well before going to bed. Looked in cupboard and its roof had big hole. Talked to staff in morning; the ‘handyman’ just screwed a board to the ceiling so once again the vibration was all night. No apology for lack of sleep. Just ‘oh I’ll sending someone up’. I did ask if the could wrap it do it diedjt vibrate in the wood. I could see in and the pipe was also dripping from the air con; next to the electrical wire. Food was excellent. "