咖啡館

深圳東海朗廷酒店的評分

5 out of 5
深圳東海朗廷酒店
深南大道7888號, 福田區, 深圳市, 廣東省

評論

9.6

好極了

10 分,有夠讚;490 則評論中有 370 則" "
8 分,不錯哦;490 則評論中有 104 則" "
6 分,一般般;490 則評論中有 13 則" "
4 分,不太好;490 則評論中有 2 則" "
2 分,很糟糕;490 則評論中有 1 則" "

9.6/10

整潔度

9.6/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Sheung Yin

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
在朗廷酒店度過了一個十分愉快的假期, 無論是前台人員到酒廊的工作人員也無微不至地照顧我們, 甚至可以記得我們的名字, 真是十分了不起呢。我特別喜歡房間浴室的淋浴, 手持式淋浴跟雨淋式淋浴的水壓是分開的, 所以可舒適地同時用兩種方式洗澡, 太棒了! 下次來深圳也要住這裡!
Sebastian Lochbrunner 酒店经理 深圳朗廷酒店 於 2024年3月13日回覆
尊敬的客人,非常感谢您分享在深圳东海朗廷酒店度过的愉快假期体验!我们很高兴得知您对我们的前台和酒廊工作人员的周到关怀感到满意,记住客人的名字并提供体贴周到的服务是我们一直致力要做到的呢酒店房间浴室的淋浴设施,我们还在进一步维护和保养让它变得更好哦,期待再次给您带来更加愉快的体验,我们等候您的回访。诚挚地祝愿,

10/10 有夠讚

Jessica

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staffs with great environment. Just the carpet a little old, other than that is prefect!! Highly recommend!
於 2024 年 2 月住了 1 晚
Sebastian Lochbrunner 於 2024年2月23日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. We appreciate your feedback on the carpet since it helps us improve our service and your stay experience. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

WAI MING

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Sebastian Lochbrunner 於 2024年2月15日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

nai chung

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Yin To Dairy

家庭旅遊
喜歡:整潔度和員工素質
The mattress may be aged and lapping in the middle area which affected the sleeping quality.
於 2024 年 1 月住了 1 晚
Sebastian Lochbrunner 於 2024年1月29日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. We appreciate your feedback on the mattress since it helps us improve our service and your stay experience. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

Yin To Dairy

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
床褥可能太舊,中間位置已經凹陷,瞓覺不是很舒服。
於 2024 年 1 月住了 1 晚
Sebastian Lochbrunner 於 2024年1月29日回覆
尊敬的宾客: 非常感谢您与我们分享了您的入住感受并给我们的工作提出了宝贵的意见和建议,我们深知这是对我们最大的爱护和帮助,我们会认真研究和逐步升级酒店设施设备,也感谢您对我们的包容与谅解,服务质量的提升是因为有像您这样的客人随时关注着我们,我们致力为您提供亲切周到的入住体验。酒店全体员工衷心期待您的再次光临! 顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

Wai Man

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Sebastian Lochbrunner 於 2024年1月9日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

Kar Ling

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Sebastian Lochbrunner 於 2024年1月2日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

Zhen

於 2023 年 12 月住了 1 晚
Sebastian Lochbrunner 於 2024年1月17日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

YIU CHUNG

於 2023 年 12 月住了 1 晚
Sebastian Lochbrunner 於 2023年12月21日回覆
尊敬的宾客:感谢您选择并入住东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

nai chung

於 2023 年 12 月住了 1 晚
Sebastian Lochbrunner 於 2023年12月19日回覆
尊敬的宾客:感谢您选择并入住东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

nai chung

於 2023 年 12 月住了 2 晚
Sebastian Lochbrunner 於 2023年12月16日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

Lina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常喜歡,乾淨舒服!安靜!服務好,食物好食!工作人員非常禮貌!下次會再入住….
於 2023 年 11 月住了 1 晚
Sebastian Lochbrunner 於 2023年11月28日回覆
尊贵的宾客: 感谢您在百忙之中抽空给我们酒店进行点评,很高兴您在酒店拥有愉快的入住体验。我们酒店非常重视客户服务和客服的态度,您的赞美将在很大程度上给予我们员工鼓励,使他们为客人提供更加周到的服务。我们期待能在不久的将来欢迎您再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

chiate

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
氛圍良好
於 2023 年 10 月住了 3 晚
Sebastian Lochbrunner 於 2023年10月20日回覆
尊敬的宾客:感谢您选择并入住东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

Fung Lai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Sebastian Lochbrunner 於 2023年10月16日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

Wai Hung

於 2023 年 10 月住了 1 晚
Sebastian Lochbrunner 於 2023年10月10日回覆
尊敬的宾客:感谢您选择并入住东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

Man Ting

於 2023 年 9 月住了 1 晚
Sebastian Lochbrunner 於 2023年9月25日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

Siu Wai Kiev

於 2023 年 9 月住了 1 晚
Sebastian Lochbrunner 於 2023年9月13日回覆
尊敬的宾客:感谢您选择并入住深圳东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

Lik Shing M

於 2023 年 9 月住了 1 晚
Sebastian Lochbrunner 於 2023年10月31日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

Xiaochang

於 2023 年 9 月住了 1 晚
Sebastian Lochbrunner 於 2023年9月27日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Sebastian Lochbrunner 於 2023年8月15日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

Lik Shing M

於 2023 年 8 月住了 1 晚
Sebastian Lochbrunner 於 2023年8月15日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

Wing Yan

於 2023 年 7 月住了 1 晚
Sebastian Lochbrunner 於 2023年8月9日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

Wai lun Harry

喜歡:整潔度和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Sebastian Lochbrunner 於 2023年7月17日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

SAI WING SIMON

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Sebastian Lochbrunner 於 2023年7月7日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

Ying Mei

於 2023 年 6 月住了 2 晚
Sebastian Lochbrunner 於 2023年7月11日回覆
尊敬的宾客:感谢您选择并入住东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

Clara

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Waive the charge of beverage I consumed
於 2023 年 6 月住了 2 晚
Sebastian Lochbrunner 於 2023年6月29日回覆
Dear Guest,Thank you for choosing the Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.If there is anything that we can do further, please do not hesitate to let me know.Thank you for your support and we very much hope to have the opportunity to see you again.Yours Sincerely,Sebastian LochbrunnerHotel Manager

8/10 不錯哦

Kelvin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Sebastian Lochbrunner 於 2023年7月3日回覆
尊敬的宾客:感谢您选择并入住东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

2/10 很糟糕

king

於 2023 年 5 月住了 1 晚
Sebastian Lochbrunner 於 2023年7月3日回覆
尊敬的宾客:感谢您选择并入住东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

10/10 有夠讚

nai chung

於 2023 年 5 月住了 1 晚
Sebastian Lochbrunner 於 2023年7月3日回覆
尊敬的宾客:感谢您选择并入住东海朗廷酒店。我们在不断努力为您创造一流的居停环境的同时更想要给您无微不至的服务,享您所想,我们真诚的期待您的再次光临。顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

8/10 不錯哦

Wing Yin

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
客房十分整潔舒適,但早餐需排隊等候30分鐘,室內暖水池需先購買泳帽才能進入,室內泳池的水太冷了
於 2023 年 4 月住了 1 晚
Sebastian Lochbrunner 於 2023年7月3日回覆
尊敬的宾客: 非常感谢您与我们分享了您的入住感受并给我们的工作提出了宝贵的意见和建议,我们深知这是对我们最大的爱护和帮助,我们会认真研究和改善,也感谢您对我们的包容与谅解,服务质量的提升是因为有像您这样的客人随时关注着我们,我们致力为您提供亲切周到的入住体验。酒店全体员工衷心期待您的再次光临! 顺颂商祺深圳东海朗廷酒店酒店经理Sebastian Lochbrunner

8/10 不錯哦

King Po Mathias

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

4/10 不太好

yuen sim iris

家庭旅遊
喜歡:整潔度和住宿環境和硬體
描述中為可供最多3人入住,亦寫有免費摺床/加床,可是當要求加床時,酒店卻說不能加床,最終要把房間升級及加錢,共六佰多元,才可加床!
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Chung yung

於 2023 年 2 月住了 1 晚
Sebastian Lochbrunner 於 2023年2月27日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚
Sebastian Lochbrunner 於 2023年2月27日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

Kim ming

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
GOOD
於 2023 年 2 月住了 1 晚
Sebastian Lochbrunner 於 2023年2月27日回覆
Dear Guest,Thank you for choosing The Langham, Shenzhen for your recent stay. It was truly our pleasure to welcome you.I am delighted to know that you enjoyed a successful visit. Our team take great pride in providing exceptional service and I will be pleased to share your feedback with everyone here.Thank you for your support and we very much hope to have the opportunity to see you again soon.Yours Sincerely,Sebastian LochbrunnerHotel Manager

10/10 有夠讚

Hoi Lam

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚
Tina Ye 於 2021年12月24日回覆
Dear Guest, I am very glad to hear that you had a good experience in our hotel. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We are looking forward to welcoming you back in the near future. Sincerely, Tina Ye Rooms Division Manager The Langham, Shenzhen

8/10 不錯哦

Man man ying

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 1 晚
Tina Ye 於 2021年12月2日回覆
Dear Guest, I am very glad to hear that you had a good experience in our hotel. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We are looking forward to welcoming you back in the near future. Sincerely, Tina Ye Rooms Division Manager The Langham, Shenzhen

10/10 有夠讚

Vernon

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We had stayed at Langham hotel Shenzhen. for 4 days. That was a very pleasant and comfortable staying, by far the best 5 stars hotel staying in Shenzhen. The hotel itself is a marvel, exquisitely designed and decorated, and the service is impeccable, every staff that we had contacts with (doormen, housekeepers, front desk , managers) is very professional and courteous. Overall we enjoyed our staying very much. The hotel is also conveniently located next to EP shopping mall, with a lot of restaurants choices.
於 2021 年 8 月住了 4 晚
Hildegard Anzenberger 於 2021年8月12日回覆
Dear Guest, I am very glad to hear that you had a good experience in our hotel.Your praise will go a long way in motivating our staff to go the extra mile when serving our guests. We are looking forward to welcoming you back in the near future. Sincerely, Hildegard Anzenberger Hotel Manager The Langham, Shenzhen

6/10 一般般

manying

於 2020 年 9 月住了 5 晚

10/10 有夠讚

manying

於 2020 年 8 月住了 6 晚
Hildegard Anzenberger 於 2020年9月26日回覆
Dear manyying Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Sincerely, Hildegard Anzenberger Hotel Manager The Langham Hotel in Shenzhen

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect Service! Good in all angle!!! Nice people nine place!!!
於 2019 年 12 月住了 2 晚
Hildegard Anzenberger - Hotel Manager 於 2020年1月4日回覆
Dear Valued Guest, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Sincerely,

8/10 不錯哦

真實旅客

喜歡:員工素質
於 2019 年 12 月住了 1 晚
Hildegard Anzenberger - Hotel Manager 於 2020年1月4日回覆
Dear Valued Guest, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Sincerely,

8/10 不錯哦

SIU CHUNG

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 2 晚
Hildegard Anzenberger - Hotel Manager 於 2019年12月21日回覆
Dear Valued Guest, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Sincerely,

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
free upgraded. good breakfast good location, near to MTR
於 2019 年 11 月住了 1 晚
Hildegard Anzenberger - Hotel Manager 於 2019年12月7日回覆
Dear Valued Guest, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Sincerely,

10/10 有夠讚

nai chung

於 2019 年 11 月住了 1 晚

6/10 一般般

yim to

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
和女兒個過來休息,可能穿着衣服比較普通,感覺入住沒有存在感,酒店情職員出入不會打招呼,晚上外出回來酒店,樓下的登記員,莫名其妙,已說明自己的房間號碼和姓名,女兒肚痛急着要去廁所,叫我們去大堂的廁所,左問右問。唔知以為自己係賊。酒店附近有商場,不過收好早,晚上如果想出外遊玩,就要搭車外出。因為夜晚漆黑一片感覺純住宅。另外酒店房間床辱軟硬適中,但睡覺會周身痕,感覺不太整潔。
於 2019 年 11 月住了 1 晚
酒店经理 - 安晓嘉 於 2019年11月23日回覆
尊贵的宾客, 非常感谢您告知我入住期间发生的事情,同时对于您在入住期间的不愉快经历,我在此表达诚挚的歉意。感谢您提出的宝贵意见,我们深知这是对我们最大的爱护和帮助,我们会认真研究和解决,也感谢您对我们的包容与谅解,服务质量的提升是因为有像您这样的客人随时关注着我们,我们致力为您提供亲切周到的入住体验。酒店全体员工衷心期待您的再次光临! 顺颂商祺

10/10 有夠讚

Lik Shing M

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Hildegard Anzenberger - Hotel Manager 於 2019年11月23日回覆
Dear Lik Shing M, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Sincerely,

10/10 有夠讚

Jin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Hildegard Anzenberger - Hotel Manager 於 2019年11月2日回覆
Dear Jin, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Sincerely,