Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 2 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 6 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了评价。对于您遇到的房间味道问题，我们由衷感到抱歉。您的反馈让我们了解到我们的客房需要变得更为清新怡人，而这将帮助我们不断提高，这也是客人对我们的期望。我们也同整个酒店团队分享了您的意见，再次感谢您，并期望下次能再次和您相遇。

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有希尔顿的员工都对提供卓越的服务充满了热忱，您对团队成员的表扬我们已代为转达。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback .We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了反馈。我们十分重视您反馈的意见，并努力为每一位宾客提供完美的服务。我们将在今后的运营中加强检查，避免类似情况再次发生。若您再次来访深圳，我诚挚邀请您再次入住我们酒店，能让我们有机会再次为您服务。

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate six points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback , We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate two points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

感谢您选择入住深圳大中华希尔顿酒店，很抱歉您在我们酒店入住过程中发生了不愉快的小插曲，未能让您享受到高品质服务。我们努力主动积极地为每一位宾客提供最高水准的服务。为了确保我们的宾客体验始终维持在我们所期望的高标准上，我们会加强各项服务细节的提升。感谢您的宝贵意见，让您满意对我们来说非常重要。下次若您有机会再次来访深圳，请一定再次入住我们的酒店，让我们有机会为您提供您应当享受到的无微不至的服务。

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有希尔顿的员工都对提供卓越的服务充满了热忱。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！

Dear Guest, Just wanted to thank you for your stay here at Hilton Shenzhen Futian! So glad you were able to experience our authentic Hilton hospitality. Thank you for your review and we look forward to seeing you soon.

Dear guest, thank you for staying with us and sharing your review. We are happy that you are fond with your recent stay at our hotel. We will keep developing our services and give you a way more extraordinary experiences when you visit us next time. Best wishes to you!

Thank you for taking time to share your feedback about our hotel. We are glad to see you were satisfied with your recent stay at Hilton Shenzhen Futian. Your satisfaction will inspire us to do better. Please do not hesitate to contact us directly if there's anything we can be of assistance. Our team is looking forward to seeing you again soon.

Dear guest, thank you for staying with us and sharing your review. We are glad to see you were satisfied with your recent stay at Hilton Shenzhen Futian. Your satisfaction will inspire us to do better. Please do not hesitate to contact us directly if there's anything we can be of assistance. Our team is looking forward to seeing you again soon.

亲爱的客人， 您好！ 谢谢您选择入住，如您在入住期间有任何需求，我们希望您随时与我们联系，真诚期待能再次为您服务！

Dear Jeffery, Thank you for staying with us and sharing your comments. We are glad that you had a good experience here. Hope to see you again soon.

Dear Wing yin, Thank you for taking the time to share your feedback about our hotel. We are glad to see you were satisfied with your recent stay at Hilton Shenzhen Futian. Your satisfaction will inspire us to be better. Please do not hesitate to contact us directly if there is anything we can be of assistance. Our team is looking forward to see you again soon.

Dear Shuk Ling, Just wanted to thank you for your recent stay here at Hilton Shenzhen Futian! So glad you were able to experience our authentic Hilton hospitality. Thank you for your review and we look forward to seeing you soon.

Dear Valued Guest, Thanks for your feedback about your recent stay. So glad you have a good experience with us. Hope to see you return again soon. Have a nice day.

Dear Valued Guest, I appreciate your review of your recent experience at our hotel. I'm very sorry that had a disappointing experience with us and I would appreciate that if you can share more about your experience in the hotel, so that it can help us enhance our service. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. Thanks again for staying with us. We hope you will consider staying with us the next time you are in the area.

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

Dear Valued Guest, Thank you for staying with us and sharing your feedback. We regret to learn that you are not satisfied with your stay and we would appreciate that if you can share more about your experience in the hotel, so that it can help us enhance our service. Thanks for your feedback. We hope to have another opportunity to serve you, if your travels bring you back to our area.

Thanks for your positive feedback about your recent stay with us. Hope to see you return again soon. Safe travels.

We just wanted to thank you for your recent stay here at Hilton Shenzhen Futian! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon

Thanks for your feedback about your recent stay with us. Hope to see you return again soon. Have a nice day.

亲爱的客人，您好！感谢您的入住及认可，您的入住体验反馈对我们来说非常重要，我们会再接再砺不断提升。真诚的期待您的再次入住~

Just wanted to thank you for your recent stay here at Hilton Shenzhen Futian! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Just wanted to thank you for your recent stay here at Hilton Shenzhen Futian! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Dear guest, Thank you for staying with us and sharing your review. We are happy to hear that our team has made you feel welcome. And also thank you for pointing out that there is room to improve for breakfast. I do like to hear a bit more about your thoughts about our breakfast and hope you could share a bit more with me on Shenzhenfutian.info@hilton.com It is your honest feedback that allows us always find ways to improve. Thank you again and hope to see you soon. Regards, Freddie

Dear Steve, Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. I am delighted that you found our service and facilities to be of a satisfactory standard overall. Additionally, if you have any suggestions can help us to enhance our service, please feel free to let me know and I will share with my team. Thank you for your feedback and we will keep improving. We sincerely look forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. With regards to the check in experience, we apologize for the poor handling by our front desk staff.Your comment will be shared with our Front Office Manager. Additionally, please accept my sincerest apology for the cockroach in your washroom. we have indeed taken the matter very seriously. The necessary actions and training will be taken immediately. Thank you for your valuable feedback and we will keep improving. We sincerely look forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. I am delighted that you found our service and facilities to be of a satisfactory standard overall. I would like to thank you for your positive comments about our staff and service. Your comments will be shared with them immediately. Thank you for your feedback and we will keep improving. We sincerely look forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. It is always a great pleasure to receive comments such as yours, and I am delighted that you found our service and facilities to be of a satisfactory standard overall. With regards to the swimming cap, we regret to let you know that is the domestic hygiene requirement and we apologize for any inconvenience. Also, we have a limited number of swimming caps in the gym reception desk that we can rent to our guests. Thank you for your feedback and we will keep improving. We sincerely look forward to your visit again in the near future.