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Reviews of Americas Best Value Inn Seymour

2 out of 5
Americas Best Value Inn Seymour
1000 East Clinton Avenue, Seymour, MO

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 194 reviews" "
Rating 8 - Good. 74 out of 194 reviews" "
Rating 6 - Okay. 38 out of 194 reviews" "
Rating 4 - Poor. 14 out of 194 reviews" "
Rating 2 - Terrible. 17 out of 194 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Twila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there had been an elevator. The staff were very kind and helpful. The breakfast was delicious and would be better if fresh fruit had been offered. The coffee and half and half was delicious! The room was clean and the beds/pillows were quite comfortable. I would definitely stay there again in the future!
Stayed 1 night in May 2024
Response from Front Desk on 2024/5/14
Thank you for choosing us Twila! We appreciate you taking the time to share your feedback. We are so happy that you enjoyed your stay and look forward to serving you in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained. Ample breakfast too!
Stayed 1 night in Apr 2024
Response from Mike on 2024/4/17
We were glad to hear that you enjoyed your stay with us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

10/10 Excellent

Connie

Stayed 1 night in Feb 2024
Response from Mike on 2024/4/8
We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

8/10 Good

Mark

Stayed 1 night in Sep 2023
Response from Manager on 2023/9/20
Thank you for your positive feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Sweet Home Away from Home in Seymour
We have been staying at this location for over a decade. Always pleased with accommodations & price.
Stayed 1 night in Sep 2023
Response from Manager on 2023/9/19
Thank you for the positive feedback. We were very glad to hear that you enjoyed your stay with us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

4/10 Poor

Michel L

Traveled with partner
Disliked: Staff & service, amenities
My husband and I reserved a room at this hotel. It is a shame that there is almost no competition in this area for a hotel. When we went to register the gentleman who handled our check in was rude. Never looked us in the eye. My husband handed our credit card to him and he swiped it (I guess he used a swipe)and slapped it down on the counter and said it was declined.We used a debit card to pay for the room. Which is something we hate to do. Later we went to the local BBQ place and used the same credit card to pay for our meal. It was good. The next morning I checked my bank account to make sure that the correct amount had been taken from our account for the room. The reason was because the clerk was so rude we just didn't trust him. Honestly if we hadn't traveled all day and weren't so tired and if there was somewhere else close by to stay we would have just left. We will never stay there again, or recommend this facility.
Stayed 1 night in Sep 2023
Response from manger on 2023/9/16
Dear Michel, It's always our goal to offer kind and attentive service to all our guests, so we're surprised that you did not feel this is what you received. Thank you for taking the time to share your feedback.

6/10 Okay

Joel

Stayed 1 night in Aug 2023
Response from Manager on 2023/10/16
Thank you for your feedback!

8/10 Good

Teardra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and property had a great breakfast in the morning.
Stayed 1 night in Jul 2023
Response from Manager on 2023/7/15
Thank you for your positive feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023
Response from Manager on 2023/7/15
Thank you for your positive feedback!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Manager on 2023/7/15
Thank you for your positive feedback!

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2023
Response from Manager on 2023/6/3
Thank you for your feedback regarding your recent visit to our hotel.

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and well maintained. Friendly staff. I will stay here again. If you don’t like trains this hotel is close to the tracks.
Stayed 2 nights in May 2023
Response from Manager on 2023/5/31
Dear John, We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Met my needs. Close to where I was visiting
Stayed 1 night in May 2023
Response from manager on 2023/5/12
dear guest,Thank you for the positive feedback. We were very glad to hear that you enjoyed your stay without us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

2/10 Terrible

James

Traveled with family and small children
Disliked: Cleanliness, staff & service
We stayed here for a wedding in the area. Checked in, got dressed, and left for the wedding….so far so good. Returned about 11pm, showered, and got in bed. My 5 year old pointed out a bug crawling under the sheets. Comparison with online pictures of bed bugs was an absolute match, no mistake. We took pictures and a video, and put the bug in a plastic bag and took it to the front desk. After waking up “Mike,” I have never been treated so rudely by any hotel staff ever. He acted upset at me and never offered a “I’m sorry this happened to your family and how can we handle it.” I had to demand a refund so we could leave and packed my 2 young kids back up at midnight. I told him all I expected was a refund and some sort of empathy. He only offered crudeness, and told me, “I am not sorry that this happened.” I have perfect pictures that I will try to attach to this review, and a video time stamped in the room that night.
Response from manager on 2023/5/1
Dear James,We are very sorry to hear about your recent experience at Americas Best Value Inn Seymour Hotel regarding the service you received and the comfort of your accommodations. It's always our goal to offer kind & attentive service to all our guests, we take all our comments seriously and want to do everything possible to continue pleasing our guests. We appreciate you sharing your observations with us, and we have reached out to the management of the hotel concerning the underlying issues so that they can research each of these matters in more detail. Rest assured that we have given a full refund and these issues will be looked into. The bed bug issue is not a subject to be taken lightly and is one that is acted on immediately. Although we have our staff inspect rooms regularly for any evidence of bed bugs, in the case of this guest our pest control provider was on site of the alleged report. The pest control did a thorough inspection and found no evidence of any stage of a bed bug.

8/10 Good

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful folks, simple breakfast.
Stayed 5 nights in Apr 2023
Response from Manager on 2023/4/11
Dear Celia,Thank you for your feedback regarding your recent visit to our hotel.

2/10 Terrible

Dora

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The person checking us in was disrespectful and made us feel as though he were disrupting his day and a bother to him. Additionally, the $50 deposit for incidentals is still on our account. At one point we needed an additional key card. When I asked for one he made me feel like I was a criminal or something. Very upsetting stay.
Stayed 2 nights in Apr 2023
Response from Manager on 2023/4/11
It's always our goal to offer kind and attentive service to all our guests, so we're surprised that you did not feel this is what you received. Thank you for taking the time to share your feedback and we hope to serve you again.

6/10 Okay

Kimberly, Kansas City

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is next to a train track. They stopped at 10pm. When we checked in we had to try three different numbers to find somebody to check us in. Nobody was around. If you need a hotel for a clean and safe place to spend the night while traveling thru, it will work.
Stayed 1 night in Apr 2023
Response from Manager on 2023/4/11
Dear Kimberly, It's always our goal to offer kind and attentive service to all our guests, so we're surprised that you did not feel this is what you received. We were very glad to hear that you felt safe during your stay with us. Thank you for taking the time to share your feedback and we hope to serve you again!

2/10 Terrible

Jeremy

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stay elsewhere
They put a 50$ damage hold on my card and said it would be refunded at check out. It was not and I was charged 50$
Stayed 2 nights in Mar 2023

10/10 Excellent

Raymond

Disliked: Amenities
Clean and reasonable
Stayed 1 night in Mar 2023
Response from manager on 2023/3/23
Dear Guest, Thank you for your feedback regarding your recent visit to our hotel

8/10 Good

Frederick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from manager on 2023/3/23
Dear Guest, Thank you for your feedback regarding your recent visit to our hotel

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Response from manager on 2023/3/23
Dear Guest, Thank you for your feedback regarding your recent visit to our hotel

6/10 Okay

Laura

Disliked: Property conditions & facilities
All gates were locked when I arrived. No buzzer. The phone listed was "disconnected". Eventually I started honking (good thing I had my car) until somebody came out. The place is clean enough but quite outdated. The area is not the best either.
Stayed 1 night in Feb 2023
Response from Manager on 2023/2/8
It's always our goal to offer kind and attentive service to all our guests, so we're surprised and disappointed that you did not feel this is what you received. Thank you for taking the time to share your feedback.

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, no frills location.
Very clean. Breakfast was adequate. The room was warm and comfortable and had two chairs. There was no microwave in the room and had to use the one in the lobby. Good choices on the TV. Fast food is all that is available nearby.
Stayed 1 night in Jan 2023
Response from Manager on 2023/2/4
Dear Martha,Thank you for the positive feedback. We were very glad to hear that you enjoyed your stay without us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from manager on 2023/3/23
Dear Guest, Thank you for your feedback regarding your recent visit to our hotel

2/10 Terrible

Robbin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The place smelled like a outhouse the desk clerk was horrible severe bad attitude I didn't stay I lost my payment and went to another hotel Expedia should not offer dumps like that
Stayed 1 night in Dec 2022
Response from Manager on 2022/12/19
Dear Guest, Thank you for your feedback regarding your recent visit to our hotel

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bathroom was spotless. The room had lots of electrical outlets to plug in your devices! The breakfast was fresh and delicious. Yes there is a train track in the rear of the hotel but it wasn’t very loud and it stopped running at 9:00 pm. We weren’t bothered by it at all.
Stayed 1 night in Nov 2022
Response from Manager on 2022/11/24
Dear Thomas, Thank you for your positive feedback regarding your recent visit to our hotel. We were very glad to hear that you were pleased with your stay with us. We hope to serve you again in the future!

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff on check-in. Clean room and bathroom. Motel is located near a train track which had a couple of trains pass by during the night but otherwise quiet. Safe area with a nearby restaurant a short drive away with good food.
Response from Manager on 2022/11/5
Dear Timothy, Thank you for the positive feedback. We were very glad to hear that you enjoyed your stay without us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

10/10 Excellent

Connie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great clean positive
Excellent. Should be at least 4 star
Stayed 2 nights in Aug 2022
Response from Manager on 2022/9/4
Dear Connie,Thank you for your positive feedback regarding your recent visit to our hotel. We were very glad to hear that you were pleased with your stay with us. We hope to serve you again in the future!

8/10 Good

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Manager on 2022/9/4
Dear Jerry,Thank you for your positive feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

10/10 Excellent

Robin

It was all good.
Stayed 1 night in Jul 2022
Response from manager on 2022/8/29
Dear Robin, Thank you so much for your feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

6/10 Okay

Jewleonna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was quiet and safe. Convenient. Staff wasn't very friendly! Acted like it would hurt them to crack a smile!
Stayed 2 nights in Jul 2022
Response from Manager on 2022/7/24
Dear Jewleonna, It's always our goal to offer kind and attentive service to all our guests, so we're surprised that you did not feel this is what you received. We were very glad to hear that you felt safe during your stay with us. Thank you for taking the time to share your feedback and we hope to serve you again!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Manager on 2022/7/21
Dear Roger, Thank you so much for your feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

2/10 Terrible

Aaron

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Horrible experience.
Stayed 1 night in Jul 2022
Response from Manager on 2022/7/17
Dear Valued Guest, Thank you for your feedback regarding your recent visit at our hotel

8/10 Good

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Last day
Hotel staff member helpful and courteous If train noise bothers you this location could be a problem, very loud outside due to track location noticeable inside bu our room was halfway down hall in first floor
Stayed 1 night in Jul 2022
Response from Manager on 2022/7/13
Dear Eugene, Thank you for the positive feedback. We were very glad to hear that you enjoyed your stay without us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

8/10 Good

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and provided all we needed or wanted. We would stay there again if we have a need.
Stayed 2 nights in Jun 2022
Response from Manager on 2022/7/3
Dear Marvin, Thank you for the positive feedback. We were very glad to hear that you enjoyed your stay without us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

6/10 Okay

Jill

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The bed was comfortable, but I don’t think I would stay there again.
Stayed 1 night in Jun 2022
Response from Manager on 2022/6/22
Dear Valued Guest, Thank you so much for your feedback regarding your recent visit at our hotel. We hope to serve you again in the future!

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It clean, quiet just what we needed after spending 3 days camping in 90 temps. The bed was very comfortable. Would stay here again.
Stayed 1 night in Jun 2022
Response from Manager on 2022/6/19
Dear Jeffrey, Thank you for the positive feedback. We were very glad to hear that you were pleased with the service and the clean room. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

6/10 Okay

joe, Omaha

Stayed 1 night in Mar 2022
Response from manager on 2023/3/23
Dear Valued Guest, Thank you so much for your feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

6/10 Okay

MARY

Traveled with family
Disliked: Amenities
Clean, but breakfast was pretty limited.
Stayed 1 night in May 2022
Response from Manager on 2022/5/9
Dear Mary, Thank you for your positive feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant..
The room was very clean. As soon as i stepped in the door it smelled good & was pleasing to the eye.
Stayed 1 night in Apr 2022
Response from Manager on 2022/4/14
Dear Crystal, Thank you for the positive feedback. We were very glad to hear that you enjoyed your stay without us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean. Accepts pets, but they ask that they do not be left alone in room, and they charge extra per day.
Stayed 2 nights in Mar 2022
Response from Manager on 2022/3/21
Thank you for your positive feedback regarding your recent visit to our hotel. We were very glad to hear that you enjoyed your stay with us. We hope to serve you again in the future!

6/10 Okay

Stasha

Traveled with family
Disliked: Staff & service
It would be nice if the front desk notified you that there is no elevator before you are put on the second floor. My mom is not handicapped but it is hard for her to walk stairs.
Stayed 4 nights in Nov 2021
Response from Manager on 2021/11/15
Dear Stasha, Thank you for your feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My wife went down to the main desk to ask for extra towels since there were 3 of us in the room. The attendant acted like it was a bother. The 3rd guest, an elderly person in bad health, went down for breakfast and accidently spilled his milk. The attendant actually got ignorant with him. Never again will I get a room at that place, they need to get a different occupation, they suck at the hospitality business.
Stayed 2 nights in Nov 2021
Response from Manager on 2021/11/16
Dear Robert, It's always our goal to offer kind and attentive service to all our guests, so we're surprised that you did not feel this is what you received. Thank you for taking the time to share your feedback and we hope to serve you again.

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need upgrade
Air conditioner in room was loud, and was set on 69, but seemed warmer. Blow dryer didn't work, was replaced after I reported it. Asked for bottom room due to husband having trouble with stairs and couldn't get one. They have no elevator.
Stayed 3 nights in Sep 2021
Response from Manager on 2021/9/15
Dear Theresa, Thank you for your feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
We were riding at the off-road park. It’s pretty close. Amenities are close. I’ll stay again
Stayed 3 nights in Aug 2021
Response from Manager on 2021/8/31
Dear Jeremy, Thank you for your positive feedback regarding your recent visit to our hotel. We were very glad to hear that you enjoyed your stay with us. We hope to serve you again in the future!

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Manager on 2021/8/31
Dear Laura, Thank you for your positive feedback regarding your recent visit to our hotel. We hope to serve you again in the future!

2/10 Terrible

CHRISTINA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bark out.
I had called before hand to let them know that I will be bringing a pet & was informed it was okay. We checked in and settled our pet in the room so that we could go to the place we came to visit. I informed the manager that we would be leaving our pet there. I was told that we had to take our pet with us. I said that we normally leave our pet there. It was hot and you can't leave an animal inthe car. They told us that if our dog was to bark we would have to come back to get him & we would have to leave. So I hot upset demanded a refund and checked out. If the hotel is really pet friendly then they would know that dogs do bark. Will never go back.
Stayed 1 night in Aug 2021
Response from Manager on 2021/8/10
Thank you for your feedback. We're sorry if our policies were not to your preference. Thank you for taking the time to share your feedback.

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2021
Response from manager on 2023/3/23
Dear Valued Guest, Thank you for your feedback regarding your recent visit at our hotel

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was clean. Staff was not friendly.
Stayed 1 night in Jul 2021
Response from Manager on 2021/7/4
Dear Valued Guest, Thank you for the positive feedback. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet.
Friendly check-in. Nice clean room. Will be staying again.
Stayed 2 nights in Jun 2021
Response from Manager on 2021/6/8
Dear Rachel, Thank you for the positive feedback. We were very glad to hear that you enjoyed your stay with us. We truly appreciate you for taking the time to share your experience. We hope to serve you again in the future!