塞席爾度假村

「希望办理入住的等候时间能再短些，提供蜜月旅行用品能及时送到，我们将会觉得更为完美 」

「A very warm welcome with cool towels and a popsicle. Rooms are stocked with 2 espresso pods each day which was appreciated. Air con in room never went below 23 degrees which was disappointing. Main pool is very nice, with plenty of cabanas, lounge beds, chairs, and an outdoor shower. Pool side service could use some work; staff does not come by to take orders. Gym is good with nicely appointed equipment. Breakfast spread is very nice but not enough bug fans to go around. 」

「非常差的体验 完全不像五星级酒店 首先刚到酒店的时候check in 让我们站在那里整整等了半个小时 效率非常低下 在Expedia上订好之后还要我专门将订单信息转发email给他们 然后刚到房间发现卫生间是脏的...整个房间的桌面上都是灰 我们订的是面山的套房 外面的躺椅上都是鸟屎 没有清理 房间里面根本没有room service的餐单 spa也非常难订 第二天早上去吃早餐 10点半结束 我们迟到了大概几分钟 工作人员直接说关闭了 想吃可以回房间付钱叫room service 但其实里面还有很多人在吃饭 酒店交通特别不方便 没有任何大巴 只能坐的士 或者是当地的公共汽车 但没地方放行李 还要出酒店自己走约6分钟...而的士很贵 单程要50欧 托前台订去普拉兰岛的机票 没有跟我确认任何身份信息 结果将我老婆名字打错 第二天等我们准备去机场看确认信息 才发现写错...那时离登机还差3小时 出门去前台 没有服务生帮忙拿行李 两个特大箱子 过路的服务生都没有帮忙的意思 赶到前台 告诉服务员弄错了 她结果不慌不忙的查邮件 搞了好久找不到 才催她快点 她才打电话 结果两分钟就弄好了...

「Unhappy staff, slightly arrogant management, and forgot to make up our room for once and the receptionist came up with several excuses for that, instead of rushing up to solve the problem. But this has been satisfying compensated in the end, that's good. Positive points: nice breakfast, beautiful architecture and swimming pool.」

「Close to beach, the hotel is artistically tasteful. But the WiFi reception is really bad. You need a voucher to access the wifi and the voucher code gets invalid easily. I asked at least 4 vouchers. Also for the superior room, you are sharing your balcony with your neighbors. They only use a small bamboo partition to divide. This poses potential security risk. We never used our balcony for the entire time because our neighbors are always there. 」