4/10 不太好
Alicia，Quebec
情侶出遊
2025 年 10 月 1 日
喜歡：整潔度
不喜歡：員工素質
Our room was overall nice, it's good to take the amenities like a microwave and stove even if we didn't use it. The bathroom was nice and clean as well as the bedroom.
You'll receive a code to enter your room instead of a card.
The "pool" is literally a hole the size of a living room carpet and the are is absolutely shameful in condition, a joke really.
The biggest problem we had was that at 10:45pm we heard the lock beeping and eventually completely opening, then two other guests tried to get in until I called out from our bedroom. This is very unnerving because they either double booked our room OR the code was duplicated or could be used in any door.
We tried calling the emergency line and no answer, regular line, no answer and of course there's nobody at reception.
When we checked out, I told the front desk person and he could literally not care less... No sorry no nothing, just a "oh we'll investigate" which of course means they won't do anything.
The room has no safety deposit box and that morning I had decided to leave our passports and car keys there and my husband said "are you sure?" And I told him that nobody should be entering our room because you need a code... How wrong was I.
Parking is inexistent in the area, if you have a car, find another hotel or area. We were told to go to a car park across the river that's cheaper but you have to walk through a horrible desolate area that has been let go in condition. It puts a damper on the view if town.
Alicia
於 2025 年 9 月住了 2 晚