View from property

Reviews of Hotel Murillo

2 out of 5
Hotel Murillo
Calle Lope de Rueda, 7-9, Seville, Seville

Reviews

8.4

Very Good

Rating 10 - Excellent. 417 out of 1001 reviews" "
Rating 8 - Good. 411 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Avneesh

Business traveler
Liked: Amenities, property conditions & facilities
Excellent stay at such a great location. Would recommend.
Stayed 3 nights in May 2024
Response from Guest Service on 2024/5/22
Dear Mr. Avneesh,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that you had a good stay and would recommend us.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

4/10 Poor

Pedro Milian

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
El colchon extremadamente duro es como si estuvieras durmiendo en el piso, no puedes descansar, la banera no tiene seguridad, no tiene donde aguantarse. El resto bien, muy centrico
Stayed 3 nights in May 2024
Response from Guest Service on 2024/5/21
Estimado Sr. Pedro Milian,En primer lugar agradecemos su tiempo y sentimos que la experiencia con nosotros no fuera agradable. No tuvimos ninguna nota durante su estancia, estaríamos encantados de ofrecerle una solución porque su comodidad es muy importante para nosotros. Hemos tomado nota de sus comentarios para mejorar nuestras instalaciones y nuestro servicio. Esperamos que nos brinde la oportunidad de atenderlo nuevamente en alguna ocasión futura.Un saludo,Aida Valdés.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic
Stayed 1 night in May 2024
Response from Guest Service on 2024/5/21
Dear Mr. Ryan,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

6/10 Okay

Veronica

Liked: Staff & service
Disliked: Cleanliness
Great location. Friendly staff. Nice room, however; after checking in we felt that the bathroom could have been cleaned better.
Stayed 3 nights in Apr 2024
Response from Guest Service on 2024/5/20
Dear Ms. Veronica,Thank you very much for your time and sharing your experience with us.As you mention, we are a few steps from the places of greatest interest and if you have any questions our staff is always willing to help.We are sorry that the cleaning did not meet your expectations, we have taken note to improve our service.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its location in the Santa Cruz Quarter, walkable to the main tourist sites. Although an older property, it is well maintained and obviously upgraded over the years. One downside was that the shower was tiny. The hotel is in a pedestrian zone, so you need to walk to where cars can pick up and drop off. Staff will call a taxi and the driver will come to hotel to walk you to where they are parked. Staff is very helpful. The breakfast buffet is good. I was happy with my three night stay. If I went back to Seville, I'd book it again.
Stayed 3 nights in May 2024
Response from Guest Service on 2024/5/19
Dear Ms. Sarah,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that our hotel met your expectations and you had a pleasant stay.On the other hand, we appreciate the mention of our staff who, as indicated, are always willing to help.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location, clean, excellent staff.
Stayed 2 nights in May 2024
Response from Guest Service on 2024/5/20
Dear Mr. Raymond,Thank you very much for your time and sharing your experience with us.We are pleased to know that you have been able to enjoy Seville thanks to our facilities and services.As you mention, we are a few steps from the places of greatest interest and if you have any questions our staff is always willing to help.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes....

8/10 Good

patricia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location was great. Lovely hotel. Rooms spacious but a bit dark. Buffet breakfast at lower level. Not worth the price. Can get breakfast at a local cafe for same price or cheaper. Staff Woking there wasn’t focused on customer service or satisfaction!
Stayed 3 nights in May 2024
Response from Guest Service on 2024/5/13
Dear Ms. Patricia,Thank you very much for your time and sharing your experience with us.We are sorry that the breakfast did not meet your expectations.Regarding the room, for our part, when we asked you about it and you inform us about your discomfort, we offered you a change of room to try to improve your experience.We are sorry to hear that you did not feel welcome and well cared for.We hope you allow us the opportunity to accommodate you again on some future occasion.All the best,Aida Valdes.

6/10 Okay

Alan

Liked: Cleanliness
Great location, but dinky room, barely functioning air-conditioning, and mediocre service staff.
Stayed 3 nights in May 2024
Response from Guest Service on 2024/5/12
Dear Mr. Alan,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your stay did not meet your expectations. We did not have a note during your stay, we would have been happy to offer you a solution because your comfort is very important to us.We are sorry that the room seemed small, for our part all the rooms have the established size for a 2-star Hotel in Spain.We are going to review the operation of the air to improve our facilities and services.Regarding the staff, let's see what could have happened, generally one of our best advantages is our treatment of the public.We hope you allow us the opportunity to accommodate you again in some future occasion..All the best,Aida Valdes

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 3 nights in Apr 2024
Response from Guest Service on 2024/5/12
Dear Ms. Teresita,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés

6/10 Okay

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
Rooms need to be updated. Old, shabby furniture.
Stayed 2 nights in May 2024
Response from Guest Service on 2024/5/11
Dear Ms. Barbara,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your stay did not meet your expectations. We have taken note about your comments to improve our installations and our service.We inform you that apart from the Hotel we also have Suites Murillo, renovated buildings, if you want to return do not hesitate to contact us about them.A greeting,Aida Valdés.

4/10 Poor

HUGO, Santa Clara

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location. Personnel was friendly and helpful. During our second stay the room was outdated, lighting was horrible, top shower head was missing, toilet flushing mechanism was broke and frequently stuck.
Stayed 5 nights in May 2024
Response from Guest Service on 2024/5/10
Dear Mr. Hugo,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your second stay was worse than the first time.We have taken note about your comments to improve our installations and our service.Thank you again very much for your time and patience.All the best.Aida Valdés.

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in this gorgeous and stylish hotel. It is very well located in the heart of the historical center, at walking distance from the alcazar, the catedral, shops, restaurants, the “Casa del Flamenco” and the arabs baths. I certainly would stay here again, though I must say that the beds are not the most comfortable and the WiFi is not very reliable. Other than that, MARVELOUS.
Stayed 3 nights in Apr 2024
Response from Guest Service on 2024/5/6
Dear Ms. PatriciaThank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdés.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in Santa Cruz!
Stayed 1 night in May 2024
Response from Guest Service on 2024/5/6
Dear Mr./Ms. Pricilla,Thank you very much for your time and sharing your experience with us.Looking forward to welcoming you back next time you are in Seville.All the best.Aida Valdés.

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the heart of old town. It is only accessible by walking through narrow alleys. With luggage, it is not easiest to get to. Our room is on ground floor with window open to alleyway. It could be noisy at a time. Room is clean and staff are friendly. Overall a good experience. Recommended.
Stayed 3 nights in Apr 2024
Response from Guest Service on 2024/5/2
Dear Mr. IanThank you very much for your time and for sharing your experience.As you mention, we are in a traditional neighborhood with narrow streets but quiet at night. We are sorry that this was an inconvenience for you with your suitcases, once you arrive at the Hotel it is a very nice neighborhood.Now that you explore the streets, if you want to return, do not hesitate to contact us.All the best,Aida Valdés.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is most helpful and the room we had was clean nicely done. Only complaint is breakfast was typical British, not Spanish. Would recommend hotel to my friends!
Stayed 1 night in Apr 2024
Response from Guest Service on 2024/5/2
Dear Ms. Pamela,Thank you very much for your time and for sharing your experience.It is a pleasure to know that you would recommend the hotel to your friends and we hope they have as good a stay as you.Do not hesitate to contact us if you want to return or if they can come.All the best,Aida Valdés.

10/10 Excellent

John Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, helpful staff and brilliantly located in the centre of Seville - highly recommended
Stayed 3 nights in Apr 2024
Response from Guest Service on 2024/5/2
Dear Mr. John Christopher,Thank you very much for your time and for sharing your experience.It is a pleasure to know that you have had a pleasant stay with us.As you mention, we are in a great location to get to know the city and with any questions our staff is willing to help you.We will be happy to welcome you again on another occasion.All the best,Aida Valdés.

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff upgraded us from a one bedroom apartment which was nice to a luxurious 3rd floor suite in another building directly across from the entry to the Alcazar. We loved it, absolutely immaculate and so convenient. Staff is excellent.
Stayed 1 night in Apr 2024
Response from Guest Service. on 2024/5/2
Dear Mr. Patrick,Thank you very much for your time and for sharing your experience.Our main desire is that our guest have the best possible experience.If you want to come back to Seville, do not hesitate to contact us.Best regards,Aida Valdés.

10/10 Excellent

Patrick

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location, close to town center.
Stayed 1 night in Apr 2024
Response from Guest Service on 2024/4/26
Dear Mr. Patrick,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

10/10 Excellent

LOURDES

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación. Excelente servicio. Nos guardaron las maletas.
Stayed 1 night in Apr 2024
Response from Guest Service on 2024/4/26
Estimada Sra. Lourdes,Muchas gracias por su tiempo y compartir su experiencia con nosotros.Como usted menciona tanto a la llegada como a la salida tenemos consigna guarda equipaje gratuita.Si quieren volver, no duden en contactar con nosotros.Un saludo,Aida Valdés.

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel. Only complaint was that the shower doors were broken, unable to open and close one side.
Stayed 2 nights in Apr 2024
Response from Guest Service on 2024/4/24
Dear Ms. Kathryn,Thank you very much for letting us be a part of your trip to Seville and for your valuation. We are flattered with your comments regarding your recent stay.We have taken note about your comments to improve our installations and our service. If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2024
Response from Guest Service on 2024/4/20
Dear Ms.Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best,Aida Valdés.

10/10 Excellent

Natalie, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the historic district
Stayed 1 night in Apr 2024
Response from Guest Service on 2024/4/17
Dear Ms. Natalie,Thank you very much for your time and sharing your experience with us.As we mentioned we are very looking for the mayors places of interest.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and we had a lovely room with an outside terrace. Staff were very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Guest Service on 2024/4/15
Dear Ms. Carol,Thank you very much for your time and sharing your experience with us.As you mention, the superior rooms have a private terrace where you can relax.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente lugar, el mismo tiene una excelente habitación y todos los días escuchaba la serenata que realizan por los callejones del restaurante que queda en frente.
Stayed 3 nights in Apr 2024
Response from Guest Service on 2024/4/9
Estimado Sr. Giovanni,En primer lugar agradecerle el comentario y habernos elegido durante su estancia en Sevilla.Saber que disfrutó de su experiencia nos llena de ilusión y nos anima a seguir trabajando con pasión para nuestros huéspedes.Si quieren volver al Barrio de Santa Cruz y sus serenatas, no duden en contactar con nosotros.Un saludo,Aida Valdés.

4/10 Poor

Denise

Traveled with group
All The staff were amazing. The location is good because it’s within walking distance to everything. We loved that. However, there was a pub/restaurant just below our window and it was very loud. Didn’t quiet until 1 am. The rooms are advertised as sound proof walls. Definitely not. We could hear the conversation in the next room. There is no heat in this hotel. Just air conditioning. We were cold and asked for extra blankets. Which we did not get. Hair dryer broke. Remote control for tv broke.
Stayed 2 nights in Apr 2024
Response from Guest Service on 2024/4/9
Dear Ms. Denise,Thank you very much for your time and sharing your experience with us.Please accept our sincere apologies, We are really sorry to hear that your stay did not reach your expectations. We have taken note about your comments to improve our installations and our service. We hope you allow us the opportunity to accommodate you again in some future occasion.A greeting,Aida Valdés.

10/10 Excellent

yesenia

Liked: Cleanliness, amenities
Good location and central to everything
Stayed 1 night in Apr 2024
Response from Guest Service on 2024/4/3
Dear Ms. yesenia,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Guest Service on 2024/3/23
Estimado Sr. Benjamin,Muchas gracias por su tiempo y por compartir su experiencia con nosotros.Si desean volver, estaremos encantados de darles la bienvenida.Un saludo,Aida Valdés.

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore Sevilla! The hotel is in short walking distance to all major sites. The rooftop terrace is beautiful and staff are friendly and helpful. A/C was not yet on in mid March so the room was a bit warm, but opening the window solved this minor issue. I would definitely recommend staying here for a comfortable, convenient and budget-friendly stay in Sevilla.
Stayed 3 nights in Mar 2024
Response from Guest Service on 2024/3/21
Dear Ms. Ashley,Thank you very much for your time and sharing your experience with us.As you mention, we are in a great location to get to know the city and thanks to this location we have a great terrace where you can enjoy the views.We are sorry for the inconvenience with the air, we have taken note and have proceeded to make the change to cold air.If you want to come back, do not hesitate to contact us.All the best,Aida Valdés.

8/10 Good

Yamilet, Miami

Liked: Staff & service, amenities, property conditions & facilities
Reception staff very professional and helpful. Water pressure in shower and toilet kinda weak. Staying 5 nights, the Room cleaning would be better since it looks like it is only about doing the bed and replace shower gel, after this, the room doesn't smell like a clean room.
Stayed 5 nights in Mar 2024
Response from Guest Service on 2024/3/20
Dear Ms. Yamilet,Thank you very much for your time and sharing your experience with us.We have taken note about your comments to improve our installations and our service.On the other hand, we appreciate your mention of our staff, it is a pleasure to know that we do a good job.Looking forward to welcoming you back next time you are in Seville.Best regards.Aida Valdés.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and handy for all major landmarks. The are so welcoming and helpful, housekeeping was outstanding everything was well presented and spotlessly clean. Would highly recommend.
Stayed 5 nights in Feb 2024
Response from Guest Service on 2024/3/4
Dear Mr. Paul,Thank you very much for letting us be part of your trip to Seville and for your valuation. We are flattered with your comments regarding your recent stay.On the other hand, we appreciate your comment about the staff and cleanliness, for us it is very important to know that we do a good job.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

8/10 Good

Fernando, São Martinho Do Porto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In such a touristy area i would expect a better grasp of English. There were many English speaking residents but very limited understanding by staff. This appears to be an issue throughout Seville and maybe Spain in general. I live in Portugal and it is easy to find English speakers even in smaller towns.
Stayed 3 nights in Feb 2024
Response from Guest Service on 2024/3/3
Dear Mr. Fernando,Thank you very much for your time and sharing your experience with us.We are sorry that you had problems communicating with the reception, generally we are always willing to help and we do our best to understand each other in different languages.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and you can walk to all the main attractions
Stayed 4 nights in Feb 2024
Response from Guest Service on 2024/2/25
Dear Ms. Rita,We appreciate your time and sharing your experience.If you want to return to the center of Seville and its attractions, do not hesitate to contact us.Best regards,Aida Valdés.

6/10 Okay

William

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Guest Service on 2024/2/23
Dear Mr. William,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this wonderful hotel and highly recommend. Great location, helpful staff, great breakfast that was well the cost.
Stayed 4 nights in Feb 2024
Response from Guest Service on 2024/2/23
Dear Mr. Trevor,First of all, thank you for your comment and for choosing us during your stay in Seville. We are happy to know that the Hotel Murillo has met your expectations and that you enjoyed your stay, enough to recommend it to other travelers.Looking forward to welcoming you back next time you are in Seville.Greetings,Aida Valdés.

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely place. Nice unique rooms Staff was actually helpful when called upon.
Stayed 4 nights in Feb 2024
Response from Guest Service on 2024/2/17
Dear Mr. Michael,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that you found our hotel a lovely place and that our staff helped you in every way possible. Our main desire is that our guests have the best experience possible. That's why we are always ready to help you.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop terrace and a great location. Breakfast was convenient, but not my preference. The hotel lobby is interesting, a nice place to relax for a short time. Room is basic, but has what you need. Bedsheets could be softer, but bed is comfortable.
Stayed 3 nights in Jan 2024
Response from Guest Service on 2024/2/5
Dear Ms. Sheila,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that you were able to enjoy our facilities and services.As you mention, we have a charming terrace where you can see the Cathedral.Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdes.

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in Feb 24. The hotel is great for its supernb location next to the Cathedral, very considerate and helpful staff and stunning lobby decor and a spectacular terrace. The rooms are clean and simple. The only negative is the noise - somewhat expected in the old quatrer of the city.
Stayed 2 nights in Feb 2024
Response from Guest Service on 2024/2/5
Dear Ms. Ekaterina,Thank you very much for letting us be part of your trip to Seville and for your valuation. We are flattered with your comments regarding your recent stay.It is a pleasure to know that our staff helped you in every way possible and thanks to our location you were able to enjoy the city.Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdes.

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, lovely room.
Stayed 3 nights in Jan 2024
Response from Guest Service on 2024/2/5
Dear Ms. Ruth, Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super find!
Such friendly helpful staff! Over for half marathon and went above and beyond to make it an enjoyable stay! When left phone in room after check out, they checked and found it for me without delay- highly recommend it😊
Stayed 2 nights in Jan 2024
Response from Guest Service on 2024/1/30
Dear Ms. Lisa,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.We are going to congratulate our staff on your behalf for the work they did, thank you very much for mentioning it.We hope that you not only recommend us but that you can come back to us.All the best,Aida Valdes.

8/10 Good

Nicky

Stayed 1 night in Jan 2024
Response from Guest Service on 2024/3/21
Dear Ms. Nicky,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best,Aida Valdés.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Service on 2024/1/27
Dear Ms. Katherine,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

2/10 Terrible

Alba

Stayed 4 nights in Jan 2024
Response from Guest Service on 2024/1/27
Estimada Sra. Alba,Muchas gracias por su tiempo y por compartir su experiencia.Lamentamos que esta no fuera agradable.Si nos quiere enviar un e-mail informándonos de que ocurrió estaremos encantados de escucharles y así mejorar nuestros servicios.Un saludo,Aida Valdés.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good right at the center , but very difficult to find for the first timer, Uber driver could not find, dropped me off and asked me to find it. Leaving hotel also challenged bc Uber can’t find the pick up location, so hotel staff called the taxi. The staff were awesome, very friendly.
Stayed 3 nights in Jan 2024
Response from Guest Service on 2024/1/24
Dear Ms. Jenny,Thank you very much for your time and sharing your experience with us.Our main desire is that our guests have the best experience possible. That's why we are always ready to help you.It has been a pleasure having you stay with us, Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdés.

8/10 Good

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Service on 2024/1/27
Dear Mr. Yuki,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

8/10 Good

Olivier

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Bon qualité/prix. Lit un peu dure pour mon goût. Le personnel est agréable. Très près des bâtiments historiques
Stayed 1 night in Jan 2024
Response from Guest Service on 2024/1/16
Cher Monsieur Olivier,Tout d’abord, nous apprécions votre temps et le partage de votre expérience avec nous.Comme mentionné, nous sommes à quelques pas des lieux les plus intéressants et si vous avez des questions, notre personnel est toujours prêt à vous aider.Si vous souhaitez revenir, nous serons heureux de vous accueillir.Salutations,Aida Valdés.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Murillo Team on 2024/1/9
Dear Mr. James,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best.

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location. Breakfast buffet is good. Staff is friendly.
Stayed 4 nights in Dec 2023
Response from Murillo Team on 2024/1/9
Dear Ms, Caroline,Thank you very much for your time and sharing your experience with us.As you mention, we have a great buffet breakfast to give you enough energy to enjoy the city, which is just a few steps from our Hotel.Finally, we thank you for mentioning our staff, it is a pleasure to know that we do a good job.If you want to come back, do not hesitate to contact us.All the best,

8/10 Good

Avery

Stayed 3 nights in Dec 2023
Response from Guest Service on 2024/1/24
Dear Mr. Avery,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff, complete buffet breakfast at a great price.
Stayed 1 night in Dec 2023
Response from Murillo Team on 2023/12/28
Dear Mr. Jesus,Thank you very much for your time and for sharing your experience.As you mention, we have a complete breakfast to recharge our batteries and be able to enjoy the city.Finally, thank you for mentioning the work of our team, it makes us very happy when you mention us.If you want to return, do not hesitate to get in touch.All the best.

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Equipo Murillo on 2023/12/28
Estimado Sr. Ängel,Agradecemos que nos eligiera como opción para su viaje y que comparta su experiencia.Estaremos encantados de volver a tenerles con nosotros.Un saludo.