Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Sevilla Renacimiento hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We are very sorry to read the disturbances caused by the air conditionning unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our reception desk for anything we may do for you to fully enjoy your stay among us. Please, in future occasion, do not hesitate to contact our Guest Experience Manager, to inform about the inconvenients relating with the noise in the room, and we will look for a solution for you as soon as possible. Unfortunately, we did not receive the information in the front desk, so we could not act properly. Thank you for your insights regarding the gastronomy, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining expériences. Again, I would like to thank you for your comments, because without them it would be impossible for us to improve. Hoping to see you and your family again in the not too distant future, I remain at your best disposal. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

Dear Guest,Thank you for taking the time to review your stay.It is gratifying to know that you enjoyed the proximity of our location to Seville's vibrant city center and took pleasure in the daily walks. We are also thrilled that the cleanliness of our rooms, the overall condition of the hotel, and the comprehensive amenities provided contributed to a memorable experience for you. We are sorry that the solutions provided during the stay were not satisfactory, and we sincerely hope this did not detract significantly from your overall experience. Your positive remarks truly resonate with us and we look forward to your next visit.We look forward to welcoming you back on a future occasion.Best wishes,Ana Vallejo Alonso Guest Experience Manager Barceló Sevilla Renacimiento

أهلا Abdelhalim:يسعدنا بشكل كبير أن نسمع بأن إقامتكم كانت ممتعة وأنكم قد تمتعتم بالخدمات المقدمة من طاقم العمل بما في ذلك فريق الاستقبال وعمال النظافة والمسؤولين عن المسبح.نحن فخورون بتقديم تجربة لا تنسى لضيوفنا ونتطلع دوما لتقديم أعلى مستويات الخدمة والراحة.مع خالص تحياتي وشكري.Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Maima,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion.Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Guest, Thank you very much for your kind feedback.We're delighted to learn that our staff made an excellent impression with their attentive service, and that the cleanliness and amenities of your room met your expectations for a comfortable stay. It's also wonderful to hear that our location contributed positively to your experience in the beautiful city of Seville.Our team takes great pride in maintaining a high standard across the hotel, and it is always rewarding to receive such positive feedback from our valued guests.We look forward to welcoming you back for another memorable experience.Best wishes,Ana Vallejo Alonso Guest Experience Manager Barceló Sevilla Renacimiento

Dear Debra,We appreciate that you took the time to share your experience with us.We are delighted to hear that you found our property to be amazing and appreciated the impeccable state of your room, the condition of our hotel, the attentive service provided by our team, and the comprehensive amenities available during your stay. While we are a short drive from the heart of Seville, we hope that the tranquility of our location on the banks of the Guadalquivir River provided a peaceful retreat. Our aim is always to offer a memorable experience where every guest can enjoy the comfort and elegance that we pride ourselves on.We are committed to maintaining the high standards of cleanliness and service that you enjoyed.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Ana Vallejo Alonso Guest Experience Manager Barceló Sevilla Renacimiento

Dear Lora,Thank you for your positive feedback.We are thrilled to hear that you found our property beautiful and enjoyed the onsite amenities. Your appreciation of the room cleanliness, hotel condition, service, and room amenities means a great deal to us. We take pride in maintaining high standards in all aspects of our hotel experience and are glad to see these efforts reflected in your visit.We look forward to welcoming you back on a future occasion.Best regards,Ana Vallejo Alonso Guest Experience Manager Barceló Sevilla Renacimiento

Dear Jorge,Thank you for your review.We are sorry to hear about the inconvenience you faced with the parking. While our hotel does have a large land, we continually strive to manage our parking space efficiently and appreciate your feedback on this matter.We are thrilled to hear that you enjoyed the cleanliness of your room, the condition of our hotel, the service provided by our team, and the amenities offered. It is wonderful to know that these aspects of your stay met your expectations and added to the enjoyment of your visit.We hope to welcome you again in the future. Best regards,Ana Vallejo Alonso Guest Experience Manager Barceló Sevilla Renacimiento

Dear Gary,Thank you for your review.We are sorry to hear that certain aspects of the hotel did not meet your expectations. We strive to maintain high standards for both our accommodations and services. It's delightful to learn that you found our hotel to be a peaceful retreat and appreciated the cleanliness of your room, the condition of our hotel, and the level of service provided by our team. Your satisfaction with the room amenities is also very encouraging for us.We take pride in offering a tranquil environment for our guests to relax and unwind, away from the hustle and bustle, while still providing convenient access to Seville's vibrant city centre.We hope to welcome you again in the future. Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Chère Stéphanie,Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre hôtel Barceló Sevilla Renacimiento. Nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous aideront dans cette démarche.Nous sommes désolés d'apprendre que certains aspects de votre expérience n'ont pas été à la hauteur de vos attentes, notamment en ce qui concerne l'entretien de la chambre et l'accueil du personnel. Soyez assurée que nous prenons vos commentaires très au sérieux et que notre objectif est de fournir un service de qualité irréprochable. Nous regrettons que les solutions proposées n'aient pas été satisfaisantes.Nous sommes toutefois ravis de constater que la propreté de la chambre et l'état général de l'hôtel ont été jugés positifs à 80%, et que les équipements de la chambre ont répondu à vos attentes.Au plaisir de vous revoir bientôt pour une nouvelle expérience parmi nous. Bien à vous,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Anju,We appreciate that you took the time to share your experience with us.We are sorry to hear that your interaction with our check-in staff did not meet your expectations, and we want to assure you that we strive to provide a welcoming and efficient service for all our guests. It's heartening to know that you found the room cleanliness, hotel condition, and room amenities to be of a high standard. Our commitment to maintaining a top-quality environment for our guests is something we take great pride in.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Sehr geehrter Petya,vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Wir bedauern, dass Sie keine Einkaufsmöglichkeiten in unmittelbarer Nähe unseres Hotels gefunden haben. Unsere zentrale Lage ermöglicht jedoch eine schnelle Anbindung zu diversen Geschäften und Boutiquen im Stadtzentrum, welches nur eine kurze Fahrt entfernt ist. Es freut uns sehr, dass Sie die gute Anbindung zum Zentrum und unser Liniensystem positiv hervorheben und dass die Zustand unseres Hotels sowie das Serviceangebot Ihren Erwartungen entsprochen haben.Die Sauberkeit unserer Zimmer und die Ausstattung unserer Annehmlichkeiten schätzen wir als sehr wichtig ein und sind erfreut, dass diese zu Ihrer Zufriedenheit waren.Wir danken Ihnen erneut dafür, Ihre Erfahrung bei geteilt zu haben und freuen uns, Sie wieder begrüßen zu dürfen.Viele Grüße,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear David,Thank you for your review.We're sorry that the immediate area did not meet your expectations, but we're pleased to hear that the safety and tranquility of the location contributed positively to your stay. Our team is thrilled to receive your compliments on their friendliness and professionalism, and it's wonderful to know that your room provided the comfort and cleanliness you deserved. We're also delighted that you enjoyed the peacefulness and exclusivity of our pool area during your visit.We hope to see you again in the future. Kind regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear David,Thank you for reviewing your stay with us.We're delighted to hear that you appreciated the modern design and quiet atmosphere of our hotel, allowing you a more exclusive enjoyment of our facilities like the pool. It's wonderful to know that our staff's friendliness and professionalism contributed to a positive experience during your stay. Your acknowledgement of the cleanliness and condition of our hotel, along with the comfort of your room, is greatly appreciated.We hope to welcome you again in the future. Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Diego, Barceló Sevilla Renacimiento would like to thank you, first of all, for your visit to our facilities for your recent stay, as well as for the time spent evaluating our services.It is a pleasure for us to know that you found everything to your liking during your stay and that we have managed to meet your expectations as well as the standards of service and quality to which we are accustomed, and we apologize for not offering you correct information about our external parking service.Once again we thank you for your positive evaluation of us and we hope to have the opportunity to welcome you again on future stays.Kindest regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Estimada Adriana,Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en el hotel Barceló Sevilla Renacimiento, con nosotros y con todos los lectores.Nos complace saber que disfrutó de su estancia y que encontró nuestras instalaciones cómodas y excepcionales. Agradecemos sus amables palabras sobre la atención recibida por nuestro personal, ya que siempre nos esforzamos por brindar un servicio de alta calidad a nuestros huéspedes.Atentamente,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Guest,Thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back in the future, best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Randall,Thank you for your review.We are delighted to hear that you enjoyed our pool area and found it to be a relaxing space to unwind after exploring Seville. It's great to know that our location provided you with the opportunity to get some exercise while walking to the old town, and that you appreciated the availability of taxis for quicker access.We understand that our hotel is larger than some of the other places you have stayed during your holiday, and we hope that our range of amenities and services made your stay comfortable and enjoyable. We are continuously working to improve our guests' experiences and appreciate your feedback.We hope to welcome you back in the future. Best wishes,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Guest, Many thanks for your feedback.We are delighted to hear that you found our facility great and our staff, especially the bartenders, to be excellent and hardworking. Your kind words are truly appreciated.We apologize for any inconvenience you experienced regarding the complimentary water and the vending machine. We understand the importance of convenience for our guests and will take your feedback into consideration. As for the distance to commercial areas, our hotel is located just a short walk from the Alameda de Hércules, which is famous for its bars and restaurants. We hope you had the opportunity to explore this vibrant area during your stay.We look forward to seeing you again on a future occasion.Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Peter,Thank you for your review.We are thrilled to hear that you found our rooms spacious and our staff amazing. It's great to know that you enjoyed our swimming pools and found them to be superb even in October. We appreciate your special mention of our bar manager Alejandro and the beautiful outdoor bar area.Although our hotel is not located in the city center, we are glad that you found the taxi and bus services convenient for your transportation needs. We strive to provide a comfortable and enjoyable stay for all our guests, and your positive feedback is truly appreciated.We hope to welcome you again in the future. Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Dear Guillermo,Thank you for your review.We are, nevertheless, pleased that you had an enjoyable stay with us.We hope to see you again in the future. Kind regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

Chère Nathalie,Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos.Nous sommes ravis de savoir que vous avez apprécié la spaciosité et le confort de votre chambre, ainsi que l'attention et la gentillesse de notre personnel, notamment Daniele et Silvia. Il est important pour nous de créer une atmosphère chaleureuse et accueillante pour nos clients, et nous sommes heureux que vous ayez ressenti cela lors de votre séjour. Nous sommes également ravis que vous ayez profité de nos deux piscines, dont une réservée aux adultes.Nous comprenons que l'emplacement de l'hôtel peut sembler un peu éloigné du centre-ville, mais nous sommes heureux que vous ayez trouvé les taxis disponibles devant l'hôtel à un tarif raisonnable. Cela permet à nos clients de profiter de la tranquillité de notre emplacement tout en ayant un accès facile aux attractions du centre-ville.Au plaisir de vous revoir bientôt pour une nouvelle expérience parmi nous. Bien à vous,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento