"At checkin, system was down and we did not get the room we paid for. This was corrected by Frontdesk later that evening.
Hotel has huge windows with amazing views but in June (summer) the hotel becomes a furnace. The room and public areas were just too hot for our comfort. There are no airconditioned rooms or areas in the hotel and we could not excape the heat other than go back in our car and drive around.
Our misfortune was that our checkin was December 24 and most services (F&B, Spa) were...
"At checkin, system was down and we did not get the room we paid for. This was corrected by Frontdesk later that evening.
Hotel has huge windows with amazing views but in June (summer) the hotel becomes a furnace. The room and public areas were just too hot for our comfort. There are no airconditioned rooms or areas in the hotel and we could not excape the heat other than go back in our car and drive around.
Our misfortune was that our checkin was December 24 and most services (F&B, Spa) were...
"Increíble lugar muy bien ubicado, silencioso Perfecto para descansar , excelente la cabaña hermosa! , muy amplia y cómoda, te dan leña y te asesoran en todo lo referente al lugar. Muy Amable la atención de Eugenia , Muchas gracias por todo ! Volvería."
"Increíble lugar muy bien ubicado, silencioso Perfecto para descansar , excelente la cabaña hermosa! , muy amplia y cómoda, te dan leña y te asesoran en todo lo referente al lugar. Muy Amable la atención de Eugenia , Muchas gracias por todo ! Volvería."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Beautiful heated pool with a gorgeous swim up view of the lake and mountains.
Pretty loud inside the cabins if you have noisy neighbors.
No ability to control your own heat (you have to call reception to have them adjust it?)
Highly recommend overall. "
"The apartment is too small to comfortably accommodate 4 people (2 adults and 2 children). It would be more suitable for a family of 3 at most. On the last day, there were strong winds, resulting in a power outage across the entire area for 3 hours. We were surprised that in a region known as a ski destination, a windy day could cause such an extended power cut. Additionally, there was no water supply due to the lack of a functioning pump. If a similar situation were to occur during winter with...
"The rates on website was higher than asked to be paid on the desk.
The staff cannot speak english so if you cannot speak spanish dont even try
Wifi dose not reach the rooms and most communal zones.
Breakfast is very pour and if you wont be there very early you wont find clean table, plates, or some food would run out of stock.
Overall, the place is not bad to saty, the rooms and the pools are good but for this prices you can get better options around."
"We had a great 3-night stay. Apartment was large, free on-site parking was always available, and we especially enjoyed sitting at the table and chairs while looking at the lake. Owner was very helpful and went out of his way to make sure we had all the information we needed. Good location outside of the city center, yet easy to walk to two very good breweries that served food as well. "
"The place had a beautiful view and it looked great, but we booked an apartment with lake view, and we were given a different one, which didn’t match the pictures. They kindly accommodated us in a different one but then we had to move again which wasn’t ideal. Both apartments were not in great shape, cheap materials that were/got broken during our stay. However the staff were super nice and helped us when we needed it."
"the worst place I have ever stayed. The photos on the website do not correspond to the reality of the place. Very old rooms and bathrooms. high price and horrible place"
"Beautiful views. Spacious lobby/breakfast area with large windows opens up to large terrace. Rooms a little dated, but comfortable bedding and functional bathroom with shower/tub. Excellent housekeeping. Breakfast was good, but selection limited. Gravel road up to property from highway is steep and a bit challenging. "
"The property is in an excellent location .. from the room you get a view of the lake and mountain .. the staff went out of their way to serve the guest .. spa was excellent .. food can improve "
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