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Palm Beach Hotel

3.0 star property
Palm Beach Hotel offers a private beach escape where travelers can indulge in rejuvenating spa treatments before cooling off in the refreshing outdoor pool

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Travelers find paradise at Palm Beach Hotel with its private beach and outdoor pool. The spa offers massages and manicure/pedicure services. The on-site restaurant serves lunch and dinner. Sun-drenched terraces provide perfect lounging spots.

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Minibar

Standard Room

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Minibar
Daily housekeeping
  • 172 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View

Minibar

Superior Double Room, Sea View

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Minibar
Daily housekeeping
  • 269 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed
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About the neighborhood

Map
Kotu Stream Road, Serrekunda

What's nearby

  • Senegambia Craft Market - 14 min walk - 1.2 km
  • Tropic Shopping Centre - 4 min drive - 3.1 km
  • Bijilo Beach - 5 min drive - 4.2 km
  • Kololi Beach - 5 min drive - 3.5 km
  • Banjul Beach - 16 min drive - 16.6 km

Getting around

  • Banjul (BJL-Banjul Intl.) - 20 min drive

Restaurants

  • ‪La Parisienne - ‬4 min drive
  • ‪Samba's Kitchen - ‬17 min walk
  • ‪Tamala Beach Resort - ‬15 min walk
  • ‪The Butchers Shop - ‬4 min drive
  • ‪Casa Afriqa - ‬4 min drive

About this property

Palm Beach Hotel

Hotel connected to a shopping center
At Palm Beach Hotel, you can look forward to a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a private beach and sun loungers. Treat yourself to spa services, such as a manicure/pedicure or a massage. The on-site restaurant offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and laundry facilities.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • A roundtrip airport shuttle (surcharge), a banquet hall, and concierge services
  • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
  • Beach umbrellas, a billiards/pool table, and ATM/banking services
  • Guest reviews give good marks for the overall condition
Room features
All 165 rooms offer comforts such as air conditioning, as well as amenities like minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Balconies or patios and daily housekeeping

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7.4 out of 10, Good, 11 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 18 per person (one way)
  • Air conditioning fee: EUR 11 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Palm Beach Hotel Serrekunda
Palm Beach Serrekunda
Palm Beach Hotel Hotel
Palm Beach Hotel Serrekunda
Palm Beach Hotel Hotel Serrekunda

Frequently asked questions

Does Palm Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palm Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Palm Beach Hotel?

Check-in start time: 2 PM; Check-in end time: 12:30 PM. After-hours check-in is not available.

What time is check-out at Palm Beach Hotel?

Check-out is at noon.

Does Palm Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 18 per person applies.

Where is Palm Beach Hotel located?

Located in Serrekunda, this beachfront hotel is connected to a shopping center and within 3 mi (5 km) of Senegambia Craft Market, Kololi Beach, and Senegambia Beach. Bijilo Beach and Bakau Beach are also within 3 mi (5 km).

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Reviews

Palm Beach Hotel Reviews

7.4

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 25 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment
Stayed 1 night in Feb 2023

10/10 Excellent

Modou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. I will definitely consider coming back in the future.

8/10 Good

Bintu

Liked: Cleanliness, staff & service, property conditions & facilities
Quite ok
Stayed 5 nights in Dec 2023

8/10 Good

M.B.

Liked: Staff & service, room comfort

Overall it is a nice basic place with a beautiful

The hotel has nice basic rooms with good bathroom. A muscito net is not standard included, but can be provided by the reception. The bed is comfortable. Breakfast is sufficient. Dinner options in the hotel are very good: extensive menu and almost everything is well-prepared and good value for money. The beach place is nice, however, at the beach you will be approached by many locals who want to sell something or just want to talk a lot.
Stayed 11 nights in Feb 2023

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Stayed 4 nights in Nov 2023

2/10 Terrible

Rosemary

Disliked: Staff & service, amenities, property conditions & facilities
The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
Stayed 7 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Super herzliche Mitarbeiter Tolle Massagen Nur gute Erfahrungen Das Hotel ist etwas in die Jahre gekommen , aber die Menschen dort und ihre nette Art lassen das vergessen
Stayed 12 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Stayed 28 nights in Feb 2020

8/10 Good

Ramlat

Liked: Cleanliness
Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way
Stayed 5 nights in Feb 2020

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen upplevelse

Mycket bra upplevelse med toppen service och mycket god mat. Frukosten var dock lite lägre standard men helt ok. Bra läge och bra för alla åldrar. Sköna sängar. Vi var mycket nöjda på detta prisvärda hotell
Stayed 10 nights in Nov 2019

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Stayed 7 nights in Mar 2019

4/10 Poor

Wil, Santpoort

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Basic hotel bij het strand.

Het is een zeer verouderd complex wat op sommige plaatsen wordt opgeknapt maar provisorisch. Badkamer in mijn kamer bijvoorbeeld was netjes maar zeer slordig afgewerkt, met een gat in de muur naast de spiegel. Plafond was nog oud, zat onder het cement. Matrassen waren hard, slechte kussens. Voor airco moet extra betaald worden. Ik kreeg wel een gratis (stoffig uitziende) fan. Kastdeuren gingen niet dicht. Wel was ik erg verrast met de Nederlandstalige tv-zender. Personeel is o.k.
Stayed 7 nights in Mar 2018

8/10 Good

Lamin

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel on the beach. Real value for money

Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Stayed 2 nights in Mar 2018

6/10 Okay

Manolo, Tenerife

Liked: Staff & service
Disliked: Property conditions & facilities

Bonitas vistas

La habitacion con vistas a la playa muy bonita, el problema es que al estar en segundo piso muchas veces no había agua ni en el grifo ni en la ducha
Stayed 7 nights in Feb 2018

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort

Location good for my needs

Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel with some issues

Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
Stayed 11 nights in Jan 2018

8/10 Good

Trine, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities

Tæt på strand, central beliggenhed.

Manglede minibar, altså køleskab som beskrevet i værelsesfaciliteter. Hoteller mente ikke at det var deres problem og vi blev henvist til at klage til Expedia. Måske man skulle revidere dette.
Stayed 12 nights in Jan 2018

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tired hotel lacking facilities

This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
Stayed 3 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Heeft ruzies gehad met het personeel want de slot van deur was niet goed moet 2 uur en wachten voor.het gemaakt.woorden Bij het ontbijt was de jus d Orange gewoon geen jus d Orange chemicaliën
Stayed 2 nights in Nov 2017

6/10 Okay

Susan

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.

2/10 Terrible

Hans

Disliked: Staff & service, property conditions & facilities, room comfort

A nightmare.

I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.

8/10 Good

JENNEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely but Breakfast needs to be improve and also the WiFi.

8/10 Good

Ruth

Liked: Property conditions & facilities, room comfort

Good overnight stop

Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but nice

Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.

4/10 Poor

anthony, barnsley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

palm beach hotel......your joking

our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.