Officially the Kairaba is still rated as a 5* hotel, the only one as far as we know in Gambia. And this is still visible with respect to the quality of the room furniture and the installation and the way the staff deals with wishes (addressed at the reception) or problems (e.g. a problem with water leakage in the toilet got immediately fixed by an experienced craftsmen after we told the room service about it and she had called her colleague). However, the hotel has been closed for 3 years due to Corona and the owner now plans to sell it. That's why they did not do a lot of promotion and had very few guests (<20? certainly not more than 50). And this had influence on the services, which were adapted (small breakfast buffet, reduces choice). Only the prices for drinks at the pool bar stayed at the original 5*-level
Wolfgang
於 2023 年 11 月住了 4 晚
2/10 很糟糕
Belinda
2023年9月1日
Belinda
於 2023 年 8 月住了 3 晚
10/10 有夠讚
Mohammed,Riyadh
2022年12月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👍
Mohammed
6/10 一般般
HUSEYIN
2022年11月18日
不喜歡:整潔度和客房舒適度
HUSEYIN
於 2022 年 11 月住了 4 晚
2/10 很糟糕
Tariq,United Kingdom
家庭旅遊
2020年2月14日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Non cooperative staff. Toilet gutters were blocked. TV not working, no towels, toilets not cleaned. Do not recommend the place. Check in took one hour. No apology given either
Tariq
於 2020 年 2 月住了 1 晚
8/10 不錯哦
真實旅客
情侶出遊
2020年2月14日
喜歡:員工素質和設施服務
Buiten het feit dat de inkomkaart van de kamer om de 2 dagen niet functioneerde en internet van bedenkelijke kwaliteit was dit hotel prima.
真實旅客
於 2020 年 2 月住了 7 晚
8/10 不錯哦
Barbara,Köln
團體旅遊
2020年2月4日
喜歡:整潔度
不喜歡:住宿環境和硬體
Pluspunkte: die schöne und weitläufige Strand- und Gartenanlage mit bequemen und ausreichend verfügbaren Liegen
Minuspunkte: die Gebäude sind dringend renovierungsbedürftig, das Frühstück ist karg und das Personal braucht mehr Training und bessere Bezahlung
Barbara
於 2020 年 1 月住了 14 晚
2/10 很糟糕
Bhavesh
團體旅遊, 家庭旅遊
2020年1月27日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Not 5 star
The hotel staff didn't pickup any of my calls or emails on the day of arrival so that I could inform them I'll be 1 day late.
On arrival I was told as I didn't turn up they gave away my room and also they were demanding payment.They were able to provide me a room but it was not part of the main complex. It seems to be a local apartment block.
The bed was awful.
Bhavesh
於 2020 年 1 月住了 3 晚
6/10 一般般
真實旅客
團體旅遊
2020年1月27日
喜歡:員工素質
Location was great. However the facilities need a complete overhaul. Basic necessities such as iron, tissue were not available. It definitely is a 3 star facility and doesn’t merit a five star recognition .