Find hotels near Serramonte Center, San Francisco from NT$3,590

"Bath toilet wasn’t have the correct "

"Very clean and quiet, staff was helpful and friendly. Definitely would come again! "

"Room had an industrial carpet dryer going. Horrible moisture/mold smell. Staff offered a refund (which I will hopefully get) since they were not advised of the room’s condition. I accepted the offer and left."

"Great place to stay!"

"Nice"

"Room was in rough shape."

"Amazing rooms very clean. Very friendly staff "

"This was one of the worst hotel experiences I had in the U.S., especially considering the price. The hotel advertises an airport shuttle, but guests are required to call at least four hours in advance to reserve it. That is highly impractical, especially for international travelers, people with unpredictable flight schedules, or anyone dealing with delays. The shuttle also has to be arranged by phone, which makes the process even more inconvenient. I waited at the airport for over 45 minutes, saw shuttles from other hotels arrive multiple times, and never saw this hotel’s shuttle. If the service is this limited, it should not be advertised so prominently. Check-in was also unpleasant. The hotel required me to fill out multiple forms containing various warnings about fines and penalties, which felt excessive and unwelcoming. Although I had already booked through a platform and my information was already on file, I was still asked to manually provide additional personal details. The whole process felt outdated and unnecessarily burdensome. The room itself was not worth the price. Soundproofing was poor, and since my room was next to the stairwell, I could clearly hear people walking by and talking. The curtains were also inconvenient to use and did not block light properly. For nearly $300, this was a very disappointing stay. I would not return, and I would not recommend this property to other travelers."

"Everything works. Clean room easy check out "